The Best Of Building Inclusive Digital Communities

If inclusion and belonging are what you're striving for, you have to make sure you have the structure in place to do it. You need to make sure that your organization as a whole, from top to bottom, understands that you're trying to cultivate a culture of inclusion. If not everyone is on board, that culture will be difficult to develop. Join Megan Martin as she talks to the Assistant Vice President...

If you want your business to succeed, you need to produce inclusive content. Put closed captions in your content, produce videos for people who learn better through video, or just diversify your team so that your content can feel inclusive with different experiences and backgrounds. Inclusivity needs to be empowered, especially when you’re trying to build your audience. In this episode, we are joi...

When the pandemic hit the world in 2020, the entire meeting planning industry entered a brand new era. What has once focused on face-to-face interactions now transitioned to virtual gatherings. This offers both opportunities and challenges in expanding a business around the world. Megan Martin talks with community and event expert Liz King who discusses how their business underwent several iterati...

Everything begins with engagement. You have to make sure your employees are passionate about the work they do. You have to make sure that they believe in the brand and in the organization. Results will come later, but you need to engage first. Set up meetings for new hires, be open to listening to your employee's problems, or help them in their career. Just engage first. Talking about this in this...

It is one thing to reach people; it is another to engage with them. It is in that engagement that relationships are built, and meaningful connections are made. And there probably is no better way to do that than through storytelling. Anthea Hartzenberg of  OfferZen  joins Josh Hotsinpiller to share with us how she is utilizing storytelling in creating a community and sparking creativity. As the He...

Everybody wants to be called an innovator, but is innovation really an individualistic thing? Thomas DeBass argues the opposite. To him, innovation is a team sport. It’s the act of building on top of all the layers that came before you, and then putting something out there that future contributors can build on top of or pull into an entirely different direction. In a sense, we are all contributors...

When building an inclusive workplace environment, one shouldn't downplay the importance of cultural and linguistic awareness. Communication and building relationships are vital in creating culture. Ryan Hart , Fractional Chief Experience Officer of Chameleon Collective , is joining us to discuss this further. Ryan is a recognized expert on the intersection of experience strategy, design, brand, an...

The COVID pandemic brought people out of the office and into the virtual workspace. This can bring about opportunities and challenges when it comes to inclusion and diversity in the workplace. Just because you’re virtual doesn’t mean you should just forget about diversity. Businesses need to let everyone feel welcomed and valued because that can improve work quality. Coming in to the show is the C...

With technology evolving nonstop, the tools and software that will be developed in the future are surely more sophisticated than the last. But without designing them around human connection, they will just become mere objects that cannot be used to their fullest potential. Mariah Hay , Chief Experience Officer at Help Scout , discusses why the human element must never be set aside in product desig...

Communication has become much more convenient thanks to digital connection and innovation. As workplaces expand and grow, how can technology accelerate the development of inclusive teams? Joining Josh Hotsenpiller is Adam Chen , Chief Marketing Officer of The Amenity Collective , who discusses how to become an intentional leader in a digital community where everyone is welcome and accepted. He exp...

Community building is more than just bringing people together and hoping they click. It is about fostering the relationships within that they are building something of greater value together. The digital space is a great magnifier for building those communities. In this episode,  Marjorie Anderson , the Founder of  Community by Association L.L.C.  and the Director of Community at  Product School ,...

Running a business in a virtual world means dealing with various cultures, viewpoints, and time zones. Leaders in remote setups must be flexible and versatile enough to cultivate interconnectedness and build inclusive teams. Derek Thomas , Chief Strategy Officer for Galway Holdings , shares with Megan Martin how they bring employees together from around the world by meeting them where they are at...