The BedBuzz

We’re celebrating Mattress Firm’s 38th anniversary with two of our legendary co-founders, Paul Stork and Harry Roberts.  You'll hear stories about overcoming challenges, creative problem-solving, and the camaraderie that made Mattress Firm what it is today. Paul shares his unforgettable sales experiences, and Harry’s legendary customer service stories will have you in stitches. This episode i...

Sheldon King, the Territory Manager for Mattress Firm North Dakota, shares his incredible journey from the sunny Bahamas to the snowy plains of North Dakota.  Sheldon's path is nothing short of amazing.  Tune in to hear his fascinating story, including some wild sales tales, some inspirational golden nuggets, and how he’s rocking the Mattress Firm world.

Mastering Farewells: Learn why the farewell is a crucial part of the sales process and how top performers excel at it. From handwritten thank you notes to setting expectations, we've got tips to help you leave a lasting impression. FirmFive Review: We wrap up our FirmFive series with a quick recap of all the key points. Whether it's making a great first impression or nailing the farewell...

 This episode focuses on one of the most talked-about sections of the FirmFive: Sell the Sale.   Episode Highlights : Insightful Strategies: Discover tips and techniques to enhance your selling skills. Boost Your Sales: Learn how to effectively promote one of our biggest sales of the year. Get Fired Up: Equip yourself with the enthusiasm and knowledge to make the most of this Memorial Day weekend....

 Join us as we chat with Elliott Wilson, a seasoned pro at Mattress Firm and our most frequent guest. We'll dive into Elliott's entrepreneurial journey from starting is own business as a child to selling cars, to eventually finding his way to Mattress Firm then becoming a partner of the Mattress Firm Tulsa franchise. We’ll learn Elliott’s expert tips on making big sales, especially in cl...

In this episode, Harry and Jimmy discuss the many reasons why Mattress Firm is the preferred sleep retailer of  choice for so many people.  

Join us as we dive deep into the world of mattress sales with none other than industry veteran Brent Batterman. With a career spanning over two decades, Brent brings a wealth of knowledge, strategies, and personal stories that are sure to inspire and enlighten. I. Guest Introduction: Brent Batterman Discover Brent's journey from an enthusiastic intern to a key figure in the mattress industry,...

We welcome our special guest and good friend, Steve Rigby, the mastermind behind Circle Selling and author of the bestselling books "Circle Selling" and "S.M.I.L.E.", to this episode of The BedBuzz. Exclusive Insights: We dive into Steve's journey from his first “sales” job to becoming a renowned author and mentor. His unique perspective and invaluable lessons in sales and...

 This week we're tackling a key component of the Firm5: CONNECT, or as we like to call it, "The Salesperson's Superpower."  Dive in with us as we explore how to make every customer feel incredibly valued right from the start. We'll discuss the importance of asking the right questions, making strong first impressions, and using empathy to build trust.  You’ll hear some of o...

Buckle up! This week, we're mixing it up with a special guest who knows his way around both mattresses and melodies. Yes, you guessed it - Jon Stork, the singer/songwriter son of Mattress Firm co-founder Paul Stork, and nephew of Charlie and Harry Roberts is dropping by. What's Inside: Dive deep as Jon takes us from growing up a “Mattress Firm kid”  in Texas to selling beds while living...

This episode focuses on the power of first impressions in retail, starting with the crucial First Impression Zone (FIZ). Discover actionable steps to enhance how our guests perceive your store from the moment they step in.   Key Highlights: The Science Behind FIZ: Learn from our deep dive into customer feedback on the importance of aligning in-store messages with advertising efforts. FIZ Touchpoin...

This episode of The BedBuzz podcast is packed with insights on answering the phone the Mattress Firm way.   Why does it matter? Because the phone is our differentiator. How we answer sets us apart from the competition, creating an inviting atmosphere that makes guests choose to shop with YOU and your store over our competitors.   Highlights of the Episode: Listen to real recordings of Mattress Fir...

In this episode, we had the pleasure of hosting the one and only, Charlie Roberts, a remarkable individual with an extraordinary journey.   You’ll learn about Charlie’s entrepreneurial spirit and incredible work ethic and how he juggled owning several businesses simultaneously, while concurrently being involved in city politics and selling real estate “on the side”.  Find out about Charlie’s uniqu...

We're thrilled to launch  season two of  The BedBuzz podcast featuring three members of the Million Dollar Writers Club: Brandy Wilson and Matt Parks from Tulsa, and Scott McNeil from North Dakota. From understanding the challenges of writing a million dollars to the best sales techniques, this episode is packed with actionable advice such as:  The importance of the PHONE Knowing and Selling...

After the roaring success of our 10-year SoDak franchise anniversary special, by popular demand we're thrilled to bring you the incredible story of Paul Hollister, a California surfer who has now found himself navigating the waves of life in South Dakota.  Join us for tales of Paul's craziest sales adventures, his transition from the sub-prime mortgage industry and teaching English in Ja...

In this episode, we’ll hear how Jason Sellers, the Managing Partner of the North Dakota franchise, left his hometown of Mason City, IA to attend the University of South Dakota  on a track and field scholarship.  We'll  learn how he was recruited to join MattressFirm and drove his hoopty with all his worldly possessions to Phoenix to sell beds.  Discover Jason's transition into leading th...

In this insightful episode, Tyler Zeller from North Dakota shares his experiences and offers practical tips on how to finish the year strong and with enthusiasm.  From personal reflections to strategies for staying motivated during the year-end crunch, Tyler provides valuable insights that are sure to resonate.

We are beyond excited to bring you a special episode of The BedBuzz podcast, and this time, it's all about celebrating the 10th anniversary of the MattressFirm South Dakota franchise! 🎉  Join us as we dive into Paul and Gina Hollister's extraordinary journey. From their very first awkward night out to making the move to Tulsa and later embarking on the thrilling adventure of launching t...

We are thrilled to present this episode with our very special guest, Mettow Scott, the store manager of our Mitchell, SD location.  In this episode, we'll:  Uncover Mettow’s memorable sales experiences and the anecdotes that have shaped her remarkable journey in sales. Learn about Mettow's background, upbringing, and the path that led her first to Des Moines, IA and now Mitchell, SD. Ref...

Check out this episode hosted by Jimmy Hill live from the Tulsa State Fair on October 7th, 2023.  Learn how  the team stays fired up, having fun, and selling beds in the MegaBooth while fueling up on corn dogs, energy drinks, and beef Wellington!  You won’t want to miss all the fun at the fair and find out how you can take that energy, enthusiasm, and tenacity back to the stores to help YOU have m...

Get ready to dive into our next episode featuring none other than the VP of Sales in North Dakota, the incredible Dean Sather. He's a true rock star both on and off the sales floor—whether it's commanding stages, jumping out of helicopters, or selling mattresses, Dean excels!  Dean's journey, starting as MattressFirm North Dakota's first employee and rising to the VP of Sales,...

We're absolutely thrilled to introduce this episode featuring the incredible Kelly Christal. Kelly, the delightful voice behind our podcast introduction, embodies the essence of our values. Her infectious smile and genuine passion for helping others make her an inspirational figure worth looking up to.  In this episode, we delve into Kelly's extraordinary journey - from her early life to...

In this week's episode, you'll hear the incredible story of our partner, Michael Yelich, as he takes us on a journey through his remarkable career in the mattress industry. From his days as a Sealy Rep to selling mattresses for MattressPro and finally becoming an owner in one of the most successful Mattress Firm franchises, Michael's journey is nothing short of inspiring.  But that&...

In this episode, Elliott Wilson, the guru of both sales strategy and enjoying life to the fullest, will be sharing his insights and expertise to ensure our Labor Day weekend is a smashing success. Elliott's unique blend of practical advice and contagious enthusiasm will leave you motivated, inspired, and ready to rock the sales floor.   Episode Highlights: 🛌Proven techniques for maximizing s...

In this inaugural episode, we dive into the extraordinary life of our co-host, Jimmy Hill. Prepare to be inspired as he takes you through his remarkable journey – from saying no to Uncle Sam, his interview with Paul Stork, to his formative days as a store manager at Mattress Firm. But that's not all – you'll also uncover Jimmy's experiences in the wholesale side of the mattress busi...