Kristy-Lee Billett

The Australian Small Business Show

Business EN ↓ 107 episodes

The Australian Small Business Show has been created by small business owners, for small business owners. Your hosts Matt Heighway and Kristy-Lee Billett, who have both been running businesses for over 15 years, will bring our first hand experiences to offer insights, advice and inspiration to help you build a successful small business. Each week we’ll discuss one specific strategy, topic, resource or tip that’s relevant for every small business, and we’ll be inviting along some amazing guests and friends in business to share their expertise with you. Whether you're starting out, scaling up or...

Author

Kristy-Lee Billett

Category

Business

Latest episode

Jul 4, 2026

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Episodes

When and Why To Engage a Virtual Assistant to Support Your Business with Adrienne Donnelly. 25.01.2025

Welcome to this weeks’ episode of The Australian Small Business Show! Today we are joined by Adrienne Donnelly from Seed Virtual Assistants and Organised by Adrienne to discuss the value of engaging VA’s to support your business growth. Adrienne is an experienced personal virtual assistant and mentor to other established and aspiring VA’s across Australia. Since the beginning, Adrienne has held a...

Setting Your Intentions and Goals for 2025 18.01.2025

Welcome to this weeks’ episode of The Australian Small Business Show. In today’s episode we are talking about setting your goals and intentions for 2025. Specifically today, we unpack the SMART goal setting framework. SMART is an acronym and here is the breakdown of how to create SMART goals: Specific: Your goals needs to be specific, this means you need to clearly define what you want to achieve....

The Power of Reflection 11.01.2025

Welcome to this weeks’ episode of The Australian Small Business Show! In today’s episode we are talking about the power of reflecting back on 2024 in order to set yourself up for a successful 2025. Specifically, we recommend reflecting on: Top Lessons Small Businesses Learned in 2024 What were the lessons you learnt last year (good or bad)? What specifically have they taught you? What knowledge ha...

5 DIY SEO Tips for Your Small Business 21.12.2024

Welcome to this weeks’ episode of The Australian Small Business Show! In today’s episode we are following on from our discussion last week with Ryan Griffin from Chunky Duck. Today we are sharing 5 simple SEO strategies for small businesses who want to do a little DIY SEO over the Christmas period. Our 5 strategies are: 1. Keyword Research – Find What Your Customers are Searching For Keyword resea...

What is SEO and Why Is It Important with Ryan Griffin from Chunky Duck 14.12.2024

Welcome to this weeks’ episode of The Australian Small Business Show! In today’s episode we are joined by special guest Ryan Griffin from Chunky Duck. Like many of us entrepreneurs, Ryan’s journey to his current business has not been a straight line. Initially a professional baseball player, he returned to Australia ready to start his career in digital marketing. He worked for many years in a mark...

Increasing Your Prices 07.12.2024

Welcome to this weeks’ episode of The Australian Small Business Show! In today’s timely episode, we take a quick dive into how to confidently deliver a price increase to your customers. Increasing prices can be a delicate process, but with the right approach, businesses can do it confidently without losing customers. Here are some strategies to consider: Communicate Clearly and Transparently: Expl...

It's Sale Season - Should You Have a Sale? 30.11.2024

Welcome to this weeks’ episode of The Australian Small Business Show! In today’s timely episode, we briefly chat about the impact of the Black Friday Sales and 5 tips for any business owner thinking about offering a discount or having a sale. Offering discounts can be a great way to attract customers and boost sales, but it's important to approach it strategically. Here are five key considerations...

What is a Financial Coach and How Can They Help with Lexi Smith from Moneyvine 23.11.2024

Welcome to this weeks’ episode of The Australian Small Business Show! In today’s episode we are joined by special guest Lexi Smith from Money Vine. After a decade as a financial adviser, Lexi hung up her heels to focus on helping other mums (and their partners) get on top of their finances, rather than simply making the wealthy, wealthier. She works with individual and business owners to better ma...

What Are Google Reviews and Why Collect Them 16.11.2024

Welcome to this weeks’ episode of The Australian Small Business Show! In today’s episode we arerevisiting something we touched on in Episode 21 – Google Reviews. In that episode we were looking at 5 low cost ways to attract new customers, and we touched on the value of Google Reviews. Today we’re diving deeper into what they are, and why they are good to do. Specifically we look at: -How Google Re...

Preparing for Your Christmas Close Down 09.11.2024

Welcome to this weeks’ episode of The Australian Small Business Show! In today’s episode we are discussing the fast-approaching Christmas period, when many businesses will close down. There are many things you need to do to prepare your business for this period, including when it comes to your team. Many business owners are unaware that the Modern Awards recently changed – impacting the rules arou...

5 Low Cost Ways to Get More Customers 04.11.2024

Welcome to this weeks’ episode of The Australian Small Business Show! In today’s episode we are discussing 5 low cost ways to acquire new customers. Let’s face it, none of us love having to throw buckets of money on paid ads of any sort, and sometimes we simply don’t have the budget. Whether you’re actively paying for advertising or marketing, or tightening the purse strings, these strategies are...

Doing Business Your Way with Cat Matson 26.10.2024

Welcome to this weeks’ episode of The Australian Small Business Show! In today’s episode we are joined by returning guest Cat Matson  from Impactful Presenters. Cat first joined us back in Episode 4 of the podcast, where she shared her strategy for the small business owners elevator pitch. Today we are chatting about a slightly different topic. Today we are talking about doing business your w...

How We Are Seeing AI Effectively Used in Businesses 19.10.2024

Welcome to this weeks’ episode of The Australian Small Business Show! In this episode we are following on from our discussion with Sanki Tennakoon from Stellar Frequency last week when we spoke about using AI for our content and copywriting. Today we thought we’d explore the different ways we are seeing AI technology used in the businesses we work with, and also how we are using it in our business...

Using AI to Create Content and Copy for Your Business with Sanki from Stellar Frequency 12.10.2024

Welcome to this weeks’ episode of The Australian Small Business Show! In this week's episode we are excited to welcome back special guest Sanki Tennakoon from Stellar Frequency. Sanki is a genre spanning content writer, copywriter and consultant who has over a decade of experience in marketing and communications. We last spoke to Sanki back in Episode 7 when we asked the question: ‘what is a copyw...

Finding the Right Accountant for Your Business 05.10.2024

Welcome to this weeks’ episode of The Australian Small Business Show! Today we’re staying on the accounting theme, and unpacking how to select the right accountant for your business. For many of us, Kristy-Lee included, this has been a pain point in the past. Matt unpacks for us the various qualifications, certifications and licences your accountant should have, and how you can check if they actua...

6 Key Questions to Ask Your Accountant 28.09.2024

Welcome to this weeks’ episode of The Australian Small Business Show! In this weeks episode we are focusing back on the numbers side of business. For many of you this is the time of year that you may be working with your accountant to get your year-end finalised and tax returns lodged. And you may thing that your accountant will proactively filling you in on all the things you need to know and do,...

Changes to Casual Employment 21.09.2024

Welcome to this weeks’ episode of The Australian Small Business Show! Today is the final instalment in our 3 part series we are bringing you on the recent Closing the Loopholes Act which delivered a raft of changes to the Fair Work Act and our Industrial Relations laws. Today we are talking about the changes to the definition of Casual Employment. We start by discussing what these key changes are...

The New Right to Disconnect Laws 14.09.2024

Welcome to this weeks’ episode of The Australian Small Business Show! Today is Part 2 of a 3 part series we are bringing you on the recent Closing the Loopholes Act which delivered a raft of changes to the Fair Work Act and our Industrial Relations laws. Today we are talking about the introduction of the Right to Disconnect Laws. We start by discussing what a right to disconnect is, and what this...

The Employee v's Contractor Question 07.09.2024

Welcome to this weeks’ episode of The Australian Small Business Show! Today is Part 1 of a 3 part series we are bringing you on the recent Closing the Loopholes Act which delivered a raft of changes to the Fair Work Act and our Industrial Relations laws. Today we are tackling the question: is the worker an employee or contractor. This is a topic that has been an ongoing debate, and lots of employe...

We’re Back! And Our Top Tips for Managing Business When Navigating Other Challenges in Life. 31.08.2024

Welcome to this weeks’ episode of The Australian Small Business Show! We’re back! Yes, you may have noticed we’ve been MIA. But we’re back, and we wanted to share a little about where we have been, why the radio silence and what’s coming up on the show. Whilst we didn’t want to bore you with all the details of why we needed to take a break, we did want to share some tips we have, and some of the s...

Your Non Financial EOFY To Do List 22.06.2024

Welcome to this week's episode of The Australian Small Business Show! Today Matt and Kristy-Lee are sharing their key end of financial year activities–that are not strictly finance based (although numbers do get a mention). Quite often in business the plans we set at the beginning of any calendar year, well they simply don’t go to plan. Things change, priorities are re-arranged, clients come and g...

Minimum Wage Increase - What Small Businesses Need to Know 16.06.2024

Welcome to this weeks episode of The Australian Small Business Show! Today Matt and Kristy-Lee are talking about a recent decision by the Fair Work Commission which impacts the National Minimum Wage, and the Modern Award minimum rates. There is no doubt that we are in an unprecedented time when it comes to HR and Industrial Relations Law changes in Australia, and this recent increase is just one o...

A Rebrand Case Study 25.05.2024

Welcome to this weeks episode of The Australian Small Business Show! Today Matt and Kristy-Lee are taking a look at Kristy-Lee’s recent business rebrand and sharing their experiences and learnings from the process. We discuss why she made the decision to rebrand, the process she undertook and some of the challenges they have faced along the way. If you're an Australian Small Business Owner, we'd l...

5 Tips for Creating Content for Your Small Business 04.05.2024

Welcome to this weeks episode of The Australian Small Business Show! Today Matt and Kristy-Lee are sharing 5 quick tips for creating content in your small business. This episodes follows on from last weeks episode where we were joined by special guest Sanki Tennakoon from Stellar Frequency. Sanki shared the difference between copywriting and content writing last week, and today we wanted to explor...

What is a Copywriter and How Can They Help Your Small Business 27.04.2024

Welcome to this week's episode of The Australian Small Business Show! Today Matt and Kristy-Lee are joined by special guest Sanki Tennakoon from Stellar Frequency. Sanki is a genre spanning content writer, copywriter and consultant who has over a decade of experience in marketing and communications. Today we get straight into the questions many of us ask–‘what is a copywriter ’and really, how can...

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