Kristy-Lee Billett

The Australian Small Business Show

Business EN ↓ 107 episodes

The Australian Small Business Show has been created by small business owners, for small business owners. Your hosts Matt Heighway and Kristy-Lee Billett, who have both been running businesses for over 15 years, will bring our first hand experiences to offer insights, advice and inspiration to help you build a successful small business. Each week we’ll discuss one specific strategy, topic, resource or tip that’s relevant for every small business, and we’ll be inviting along some amazing guests and friends in business to share their expertise with you. Whether you're starting out, scaling up or...

Author

Kristy-Lee Billett

Category

Business

Latest episode

Jul 4, 2026

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Episodes

Pricing Strategies to Combat the Rising Cost of Doing Business 04.07.2026

Join the waitlist for The Australian Small Business Show Club by clicking here. If you're wondering how to respond to the rising cost of running an Australian small business without simply increasing your prices, this episode is for you. Hello and welcome to this week's episode of The Australian Small Business Show. The cost of doing business continues to rise for Australian small business owners....

How To Be a Great Spokesperson for Your Small Business with Theresa Miller – Author and Media Trainer 27.06.2026

Join the waitlist for The Australian Small Business Show Club by clicking here. If you've ever wondered how to become a more confident speaker, pitch your business more effectively, or handle media interviews with confidence, this episode is for you. Hello and welcome to this week's episode of The Australian Small Business Show. In this episode we are joined by Theresa Miller, media and presentati...

Maximising The Financial Year End 20.06.2026

Join the waitlist for The Australian Small Business Show Club by clicking here. If you've ever wondered how to maximise your tax position before 30 June and set your business up for a stronger financial year ahead, this episode is for you. Hello and welcome to this week's episode of The Australian Small Business Show. As the end of financial year approaches, many Australian small business owners f...

1 July Fair Work Updates Overview for Small Business Owners 13.06.2026

Join the waitlist for The Australian Small Business Show Club by clicking here. If you're wondering what Fair Work changes are coming from 1 July and how they will impact your Australian small business, this episode is for you. Hello and welcome to this week's episode of The Australian Small Business Show. In this episode we discuss the key Fair Work and workplace compliance updates that Australia...

The 5 M's: A Framework for Growing Your Side Business with Shandra Moran 06.06.2026

Join the waitlist for The Australian Small Business Show Club by clicking here. If you’ve ever wondered how to grow a service-based side business without burning out, getting stuck in perfectionism, or feeling overwhelmed by marketing and money, this episode is for you. Hello and welcome to this week's episode of The Australian Small Business Show. In this episode we welcome back returning guest S...

Federal Budget Recap (and a bit of a rant) 30.05.2026

Join the waitlist for The Australian Small Business Show Club by clicking here. Hello and welcome to this weeks episode of The Australian Small Business Show! In this episode we’re unpacking the recent Federal Budget and what it could mean for Australian small business owners, both in business and personally. We discuss some of the key announcements that have business owners talking, including the...

Celebrating 100 Episodes - Why We Built a Club for Australian Small Business Owners 23.05.2026

Join the waitlist for The Australian Small Business Show Club by clicking here. Hello and welcome to this weeks episode of The Australian Small Business Show! Today we’re celebrating a huge milestone with our 100th episode, and we couldn’t think of a better way to mark the occasion than by sharing some very exciting news with you all. In this episode we reflect on the journey to 100 episodes, why...

Why Small Businesses Need Better Legal Documents than Big Business with Lawyer Tracey Mylecharane 16.05.2026

Hello and welcome to this weeks episode of The Australian Small Business Show! In this episode we are joined by special guest Tracey Mylecharane from TM Legal Atelier to unpack why small businesses actually need better legal documents than big business. We discuss the common misconception that small businesses can “keep things simple” when it comes to contracts and legal protections, and why that...

Where Using AI is Risky in Your Small Business 09.05.2026

Hello and welcome to this weeks episode of The Australian Small Business Show! In this episode we dive into the rapid rise of AI and why, despite all the benefits, there are some real risks small business owners need to be aware of. We explore how easy it is to get caught up in the time saving and efficiency gains, and why that can sometimes lead to using AI in areas where it simply should not be...

All About Grants for Small Business with Australia’s Own Grant Master – Prue Saxby. 02.05.2026

Hello and welcome to this weeks episode of The Australian Small Business Show! In this episode we dive into the world of grants for small business owners with Australia’s own Grant Master, Prue Saxby. We explore what grants actually are, how they work and why so many small business owners either overlook them or put them in the too hard basket. If you’ve ever wondered whether grants are relevant t...

Sales vs Marketing: What's the Difference and Why It Matters for Your Small Business 25.04.2026

Hello and welcome to this weeks episode of The Australian Small Business Show! In this episode we’re diving into a topic that every small business owner needs to understand but many struggle to clearly define – the difference between sales and marketing, and why both are critical to your success. Following on from our recent conversation about sales with Author Kate Toon about here new book Six Fi...

How to Generate Six Figures in Sales with Author Kate Toon 18.04.2026

Hello and welcome to this weeks episode of The Australian Small Business Show. In this episode we are joined by award winning business mentor, digital marketing coach and author Kate Toon to unpack how to generate six figures in sales without relying on paid ads. We dive into why sales is one of the most important skills any business owner can develop and why so many of us avoid properly learning...

What Can You Get an Offshore VA To Do For You? 11.04.2026

Hello and welcome to this weeks episode of The Australian Small Business Show. In this episode we’re diving into a really practical topic for small business owners, how to effectively use offshore virtual assistants in your business. Following on from a recent conversation with a VA provider, we unpack what offshore support actually looks like in practice and how to approach it in a way that sets...

How to Stay in Business 20 + Years 04.04.2026

Hello and welcome to this weeks episode of The Australian Small Business Show. In this episode we’re celebrating a huge milestone and diving into what it really takes to stay in business for 20 plus years – as Kristy-Lee is celebrating 20 years in business! We unpack the journey from those early days of starting a business, including the risks, the rapid setup and the reality of just getting start...

Buying a Car in Your Business with Warwick Jackson from Fox Group Chartered Accountants 28.03.2026

Hello and welcome to this weeks episode of The Australian Small Business Show. Today we are joined by returning guest Warwick Jackson from Fox Group Chartered Accountants to talk about buying a car in your business. We explore the key considerations you need to think about before making a purchase, including how your business structure impacts the tax treatment and why it is so important to plan a...

Mastering Difficult Conversations With Your Staff 21.03.2026

Hello and welcome to this weeks episode of The Australian Small Business Show. In this episode we dive into a topic that so many small business owners struggle with, having difficult conversations. We unpack why these conversations are often avoided, how that avoidance can actually make things worse, and the hidden cost it can have on your team, your time and your overall business performance. We...

How an Offshore VA Can Help You and Your Business with Kristy Smith from Virtual Elves 14.03.2026

Hello and welcome to this weeks episode of The Australian Small Business Show. Today we are joined by Kristy Smith from Virtual Elves to chat about how offshore virtual assistants can support you in your small business. Kristy and her team at Virtual Elves help busy entrepreneurs scale faster through virtual assistant support, without burn out or the high cost of hiring employees. Virtual Elves is...

The Importance of Your Email List 07.03.2026

Hello and welcome to this weeks episode of The Australian Small Business Show. In this episode we discuss the importance of building and maintaining an email list for your small business. With so much attention placed on social media followers, likes and engagement, it can be easy to overlook one of the most valuable marketing assets you can have. We unpack why your email list is something you tru...

Are You Clear on Your Company Values 28.02.2026

Hello and welcome to this weeks episode of The Australian Small Business Show In this episode we are following on from our conversation last week with returning guest Amy Lee from Heart Content, and picking up on one of the key threads she raised – business values. We unpack what business values actually are, how they differ from your value proposition, and why so many small business owners either...

Why Every Small Business Needs a Brand Story Strategy with Amey Lee from Heart Content 21.02.2026

Hello and welcome to this weeks episode of The Australian Small Business Show. Today we are joined by returning guest Amey Lee from Heart Content. With years of experience helping brands bring together story, strategy, and content, Amey shows business owners how to increase their impact, streamline their marketing, amplify their message and attract their tribe by harnessing the power of brand stor...

Is It Time to Rethink Your Customer Experience and Update Your Customer Journey? 14.02.2026

Hello and welcome to this weeks episode of The Australian Small Business Show. In this episode we’re diving into the customer journey and why it’s time for small business owners to refresh and rethink how we attract, convert and retain customers in 2026. We unpack the difference between the buyer’s journey and the customer experience journey, and why both deserve intentional planning rather than b...

Keeping Things Human When You Automate 07.02.2026

Hello and welcome to this week's episode of The Australian Small Business Show. In this episode, Matt and Kristy-Lee are joined by returning guest Val from Viya Technology to explore a very timely topic for small business owners, how to automate your business without losing the human touch. With AI and automation tools becoming more accessible than ever, many business owners are keen to improve ef...

Is Employee Loyalty Dead? 31.01.2026

Hello and welcome to this weeks episode of The Australian Small Business Show. In this episode, Matt and Kristy-Lee tackle a big question many small business owners are asking right now, is employee loyalty dead? Drawing on their own experiences and observations of the next generation entering the workforce, they explore how the traditional idea of loyalty as a trade for long-term job security has...

How to Hire Better in 2026 24.01.2026

Hello and welcome to this week's episode of The Australian Small Business Show. In today’s episode, Matt and Kristy Lee dive into one of the biggest challenges facing small business owners right now hiring the right people in a rapidly changing landscape. With 2026 firmly on the horizon, they explore how the rules of recruitment are shifting, why hiring mistakes are more costly than ever, and how...

Getting Help to Systemise Your Business 17.01.2026

Welcome to this weeks’ episode of The Australian Small Business Show! Today we have a returning guest - James Brown from BizTach Guru. James is a Certified Master SYSTEMologist® | SME Technology Expert | Time-Saving Specialist | Business Systemisation Pro. James stands at the forefront of business operation simplification, with a rich 20-year history spanning from manufacturing to tourism, current...

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