The All Access From Dent Repair Now

Episode 77: The Video That Changed My Life [00:00:00] Intro — welcome back to episode 77, Happy belated 4th of July, America's 250th. [00:00:00] Audio update — fixing last week's mic issues on intros/outros, asking listeners for feedback. [00:01:00] Correcting the record — it's actually been 13 years making YouTube videos, not 10 like he said last week. [00:02:00] Setting up today's topic: the ori...

[00:00] Kicking off Episode 76 — happy almost-4th of July, and a nod to America's 250th. [01:00] Q2 is officially in the books. Time for the quarterly goals check-in. [02:00] Looking back at a slow Q1, losing Dave, and the shift heading into Q2. [03:00] A good, productive, profitable Q2 — but not much time left to work ON the business. [04:00] Question for listeners: how did your Q2 go? Were you w...

A solo episode this week. Gene Fetty is fresh off a 10-day vacation (Cocoa Beach plus a six-day Bahamas cruise) and unpacking two things at once: what unplugging actually taught him, and a brutal Southwest Airlines travel day that crystallized a frustration he's been sitting on for a while — the growing sense that, in a lot of places, nobody cares anymore. He brings it back home to what “caring” a...

Guest: Kip Brooks | Honest as Hail: Men of Metal Episode Summary Gene Fetty and Kip Brooks meet up in person — halfway between Pittsburgh and Cleveland — for a cross-promotional episode recorded in Gene's truck. Kip brings a background in neuro-linguistic programming (NLP) and soft skills sales training, and the two dig into practical techniques PDR techs can use to build rapport faster, sell with...

Gene talks about what the culture at Dent Repair Now looks like, how they have evolved and what does work ethic mean? Is a strong work ethic actually healthy? PDR Expo is coming up in September at The RIO LAs Vegas! September 25,26 2026. See the round table and Gene’s talk on cold glue.  Also keep an eye out for the Soft Skills Seminar to be held at Dent Repair Now in late October or early No...

Episode 72: Gratitude, Burnout, and When the Adjuster Actually Shows Up Episode 72 of the All Access Podcast from Dent Repair Now. Gene Fetty opens with a moment of gratitude after a punishing eight-day stretch, then updates the Jake's Insurance claim story from Episode 71, goes deep on the industry-wide insurance crisis, and wraps with a conversation about old tools, new podcasts, and what's comi...

  Episode 71: Insurance Talk — When the Adjuster Won't Show Up Episode 71 of the All Access Podcast from Dent Repair Now. Gene Petty walks through a live insurance claim battle on a deer-hit truck — from a lowball photo estimate and an adjuster who refused to show up, to a speakerphone call that cracked the case open. He also covers Erie Insurance's move to pull all field adjusters off the ro...

This week on the podcast, Gene breaks down the CAM Auto Completion competition from this past weekend in Montreal, Canada — covering the highs, the setbacks, and the moments that defined the event. From intense runs and unexpected damage to standout performances from competitors across the field, Gene gives his honest perspective on how the competition unfolded. The episode also includes exclusive...

Episode 69 – Tool Talk, Competition Prep & Chasing the CAM Auto Trophy Gene Fetty returns with a packed episode covering competition prep for the upcoming CAM Auto glue pull competition, lessons learned from last year’s event, and a deep dive into several tools and products currently earning a spot in his repair arsenal. The episode opens with a reminder that Dent Repair Now is planning a Soft...

  Recorded straight from the airport after a packed weekend in Texas, this episode recaps the Anson Open House 2026 , the advanced glue pull class, and why events like this are one of the most powerful growth tools in the PDR industry. 🔥 Weekend Recap 📍 Arrival & 20 Group Meetup Early arrival in Dallas for a PDR 20 Group mastermind In-person masterminds still hit different—high-value co...

This episode is a candid, unfiltered look into the mindset of a high-level PDR technician during hail season. Gene shares a recent experience tackling a difficult hail truck—and how it turned into a reminder of a recurring problem: Trying to do too much… just because he can.   🚨 The “Superhero Cape” Problem Every hail season, it happens: A rough panel comes in You know it’s going to be a gri...

🎉 Birthday Weekend + Showing Up Anyway Turning 50 → full weekend celebration with family and friends Reality check: not 21 anymore 😄 Lesson: Even when you don’t feel like it, you show up and do the work 🔧 Advanced Glue Pull Class @ Anson Coming up soon (limited spots remaining) Focus areas: Lateral tension techniques Reshaping sharp/deep dents Body line repairs Cold glue speed + finishing Forma...

PDR Business From Scratch: What I’d Do If I Started Over in a New City Episode Summary: What happens if you lose everything—your contacts, your reputation, your content—and have to rebuild your PDR business from zero? In this episode, Gene Fetty lays out a complete, practical roadmap for restarting in a brand-new market. From immediate cash flow to long-term stability, this is a step-by-step strat...

Episode #63 – Sales Talk, Tips, & Advice Sales is one of the most overlooked—and most important—skills in the paintless dent repair industry. In this episode, Gene Fetty breaks down the mindset, strategies, and real-world experiences that have shaped his approach to selling PDR services. Most technicians enter the industry focused on tools and repairs, but quickly realize that without sales, t...

Episode 63 – Goal Check-In & Customer Service This episode is a mix of reflection, reality, and philosophy. Gene checks in at the end of Q1 2026 and challenges listeners to revisit their goals—not just set them and forget them. With unexpected changes in the business (including losing a technician), priorities shift and require realignment. The episode then transitions into a real-world custom...

All Access Podcast — Live from DB Expo Italy 🇮🇹 Recorded live at the DB Expo in Italy, this episode brings together top PDR technicians, trainers, and tool innovators from around the world. From masterclass insights to real conversations on the show floor, this is a behind-the-scenes look at what’s happening at the highest level of paintless dent repair right now. 🌍 What You’ll Hear Inside the DB...

In this episode of the All Access Podcast , Gene shares a simple but powerful idea that has shaped his entire approach to business: expect success and show up ready for it. After nearly three straight weeks of work between Level Up training, large repairs, and studio remodeling, the shop schedule suddenly looked light. It would have been easy to assume the week was going to be slow. Instead, Gene...

Episode 60 – Shop Talk Sunday The Obsession Behind High-Level Dent Repair One week after the Level Up training , Gene shares feedback from students already applying techniques they learned in class. But the big story of this episode is a brutal BMW liftgate repair that turned into one of the most difficult panels Gene has ever attempted. The damage occurred when a liftgate was backed into a garage...

  Level Up Training Recap Gene and Žan sit down after Level Up training to talk about what made this year’s class such a success. The training sold out quickly and brought together technicians with experience levels ranging from just a few years to more than two decades. One of the biggest highlights was the strong camaraderie among the students. Technicians stayed late working repairs, share...

Are You Hail Ready? Preparing Your PDR Business for Storm Season Overview Hail season can change a PDR business overnight. One storm can take you from normal workload to full capacity instantly — and if you're not prepared, you'll lose money and create unnecessary stress. In this episode, Gene Fetty breaks down how local PDR technicians and shop owners should prepare before the first hailstorm hit...

Episode 57 – PDR Shop Talk: The Real Rollercoaster of Shop Ownership In this episode, Gene pulls back the curtain on what shop ownership actually looks like. From sliding tool carts down icy Pittsburgh driveways… to Google disasters… to hail storms saving the year… to payroll mistakes… to finally landing the right location — this is a no-fluff breakdown of the evolution of Dent Repair Now. If you’...

Episode 56 — Gene Fetty with Chase Dolan Where we start Chase’s background: 27 years in autobody, mainly painting First exposure to glue pull at his shop (Keco kit sitting unused) The “whoa” moment when a dent actually moved Training journey 8 months trying to learn mostly online Real World PDR with Jim Mitchell (one week in person) Dent Wizard/Chris/Dave O weekend training Why in-person coaching...

🔥 LIVE from Radio Row at MTE! 🎙️ Straight from Radio Row at MTE, we sat down with 6 guests for an unfiltered conversation on PDR, growth, and the realities of the trade. Recorded live from the floor of MTE, this podcast brings candid insight, real stories, and actionable takeaways you won’t hear anywhere else. Whether you’re a seasoned technician or pushing past your current limits, this episode...

  Episode 54: MTE Pregame, Level Up Training, and Education Day Picks In this episode of The All Access Podcast , Gene Fetty checks in after Snowmageddon 2026 and lays out what’s coming next — from the upcoming Level Up Advanced Training in Pittsburgh to a full breakdown of Mobile Tech Expo (MTE) Education Day . Gene dives into: Why this year’s Level Up Training (Feb 26–28, Pittsburgh) may se...

In this episode of The All Access Podcast from Dent Repair Now, Gene gets real about discipline, consistency, and showing up even when motivation is nowhere to be found. With MTE right around the corner, he also dives into a deep tool breakdown featuring brand-new releases, updates, and problem-solvers every serious PDR tech should know about. Gene shares behind-the-scenes thoughts on sticking to...