The Engine Cowl

The Airline Tech Podcast

Technology EN ↓ 6 episodes

Join Garth Lund for a series of conversations with the leaders shaping the future of airline tech. We explore how new technology is transforming the airline business, focusing on real-world applications to drive commercial growth, improve operational performance, and enhance the passenger experience.

Author

The Engine Cowl

Episodes

Ep 6: How flight subscriptions are turning unsold seats into recurring revenue - with Garth Lund and Iñaki Uriz 04.06.2026 36:01

For almost a decade, Caravelo has been at the forefront of scaling the flight subscription model with airlines worldwide. In this episode, Iñaki Uriz , CEO and Co-founder of Caravelo, joins Garth Lund to break down why the subscription model is increasingly popular with both airlines and customers alike. (01:06) Intro to Caravelo (07:10) Pivoting during Covid to focus on flight subscriptions (12...

Ep 5: How AI is transforming revenue management - with Garth Lund and Charles Pierre 19.05.2026 34:06

Advanced AI and machine-learning techniques are transforming how airlines optimize their revenue. Wiremind has been at the forefront of this shift since 2014. In this episode, Charles Pierre , CTO and Co-founder of Wiremind, joins Garth Lund to explore the future of revenue management. This deep dive covers AI’s evolution in revenue management, what airline RM can learn from other industries, and...

Ep 4: The growing role of AI in airline customer service - with Garth Lund and Xavier Orr 05.05.2026 34:54

Disrupted flights result in costs of over €100 million per year for large airlines like easyJet or Wizz Air. They also drive high volumes of claims that must be managed by airline customer service teams. In this episode, Xavier Orr joins Garth Lund to discuss the practical application of AI in airline customer service and how AirCS automates the claims process to help airlines manage disruptions...

Ep 3: The underestimated potential of group travel - with Garth Lund and George Michalopoulos 21.04.2026 21:58

Group travel generates $30-50 billion revenue annually for airlines. Yet most airlines still rely on webforms and manually quote each group. George Michalopoulos joins Garth Lund to talk about how Groupz is bringing group bookings into 2026. (0:35) Intro to Groupz (1:35) Group revenue and potential upside (2:32) Group booking pain-points for airlines and their customers (8:35) Mitigating revenue...

Ep 2: How Hands In drives revenue growth for airlines through split payments - with Garth Lund and Sam Flynn 07.04.2026 35:22

Airlines typically lose around 5% of direct sales due to insufficient funds on the customer's credit card. Garth Lund speaks with Sam Flynn, founder of Hands In, about how the paytech start-up is helping airlines recover millions of euros in transaction revenue using split payments. (00:38) Intro to Hands In and split payments (05:00) The revenue upside for airlines from split payments (06:...

Ep 1: How GOscore optimizes airline ground operations using satellite data - with Garth Lund and Eli Masinter 21.03.2026 16:09

Every airline wants to improve on-time performance while keeping aircraft in the air for longer. Garth Lund speaks with Eli Masinter, founder of GOscore, about how GOscore is using ADS-B satellite data to help airlines accomplish both those goals. (01:25) Intro to GOScore (03:04) The ADS-B satellite data powering GOscore (04:24) How different airline and airport stakeholders can use GOscore to...