jamie
The AI Support Dilemma
Is AI really revolutionizing customer support, or are we still years away from the promise? Join Jamie (founder) and Rachael (lead developer) as they discuss the real state of AI in customer service—the hallucinations, the privacy concerns with Google's Gemini rollout, and why full automation isn't happening anytime soon. Learn more: https://hiaireply.com
Be sure to visit the podcast's website and support the creator: hiaireply.com
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Episodes
The AI Support Dilemma Ep. 1 07.02.2026 9:41
Is AI really revolutionizing customer support , or are we still years away from the promise? Join Jamie (founder) and Rachael (lead developer) as they discuss the real state of AI in customer service—the hallucinations, the privacy concerns with Google's Gemini rollout, and why full automation isn't happening anytime soon. From their experience building an AI email reply tool for customer support,...
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