The Agile Brand

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX

Business EN ↓ 875 episodes

Expert mode marketing technology, AI, and CX insights from top brands and Martech platforms fill every episode, focusing on what leaders need to know to build customer lifetime value and long-term business value. The Agile Brand with Greg Kihlström® features executives and thought leaders from top brands and tech platforms discussing industry trends, such as AI adoption, first-party data strategies, artificial intelligence in the consumer journey, consumer data privacy, omnichannel customer experience, and more. The Agile Brand is hosted by Greg Kihlström, martech futurist, artificial intellig...

Author

The Agile Brand

Category

Business

Podcast website

www.theagilebrand.show

Latest episode

Jul 10, 2026

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Episodes

#205: Multi-Touch Attribution & Data Science with Cameron Horton and David Hiltner of Attribution 31.12.2021

Today we’re going to talk about the role of data science in multi-touch marketing attribution, and the power of marketers and data scientists working together to achieve greater success. To help me discuss this topic, I’d like to welcome Cameron Horton and David Hiltner of Attribution. Hosted on Acast. See acast.com/privacy for more information.

#204: Architecting a New Talent Experience with Leslie Deutsch, TEKsystems 28.12.2021

I’m excited to introduce part 3 of a special 3-part series about the talent strategies required to address the looming skills gap, build the future workforce and accelerate transformation. This series is brought to you by TEKsystems, an industry leader in Full-Stack Technology Services, Talent Services and real-world application. To help me discuss this topic, I’d like to welcome Leslie Deutsch, E...

#203: Architecting a New Talent Experience with Lauren Kolodrubetz, TEKsystems 24.12.2021

I’m excited to introduce part 2 of a special 3-part series about the talent strategies required to address the looming skills gap, build the future workforce and accelerate transformation. This series is brought to you by TEKsystems, an industry leader in Full-Stack Technology Services, Talent Services and real-world application. To help me discuss this topic, I’d like to welcome Lauren Kolodrubet...

#202: Architecting a New Talent Experience with Nina Kindrick, TEKsystems 21.12.2021

I’m excited to introduce part 1 of a special 3-part series about the talent strategies required to address the looming skills gap, build the future workforce and accelerate transformation. This series is brought to you by TEKsystems, an industry leader in Full-Stack Technology Services, Talent Services and real-world application. To help me discuss this topic, I’d like to welcome Nina Kindrick, th...

#201: Leadership and the Customer Experience with Faisal Pandit, Panasonic 17.12.2021

Today we’re going to talk about the relationship between leadership and the quality of the customer and employee experience. To help me discuss this topic, I’d like to welcome Faisal Pandit, President of Panasonic System Solutions Company of North America. Hosted on Acast. See acast.com/privacy for more information.

#200: Balancing Privacy with Meaningful Data with Anudit Vikram, MediaMath 14.12.2021

Today we’re going to talk about the need for a balance between consumer privacy and providing advertisers with meaningful data which can ultimately benefit both parties when done well and with the proper intent. To help me discuss this topic, I’d like to welcome Anudit Vikram, Chief Product Officer at MediaMath. Hosted on Acast. See acast.com/privacy for more information.

#199: Agile Sales & Marketing with Anthony Coppedge, IBM 10.12.2021

Today we’re going to talk about Agile in Sales and Marketing – two areas that are not known for applying Agile - by creating and maintaining an agile mindset on a global scale, and how the lessons learned apply to every area of the organization. To help me discuss this topic, I’d like to welcome Anthony Coppedge, Global Agile Digital Sales Transformation Lead at IBM. Hosted on Acast. See acast.com...

#198: Adapting to Growing Customer Expectations with Alex Atzberger, Optimizely 07.12.2021

Today we’re going to talk about the growing need for businesses to adapt to heightened customer experience expectations. Between a continually changing business environment, to increasingly sophisticated consumers, this presents a need for companies to tackle these challenges from multiple angles and perspectives. Recently, Optimizely, one of the leading providers of digital experience platform so...

#197: Personalization in a Post-Cookie Era with Amber Armstrong, LivePerson 03.12.2021

Today we’re going to talk about personalization in a post-cookie era. To help me discuss this topic, I’d like to welcome Amber Armstrong, Chief Marketing Officer at LivePerson Hosted on Acast. See acast.com/privacy for more information.

#196: The Importance of Multi-Touch Attribution with David Hiltner, Attribution 30.11.2021

Welcome to a special episode of the show brought to you Attribution, an advanced multi-touch attribution company that empowers every marketer with the data to convert more buyers and maximize ROI. You can learn more about Attribution at www.attributionapp.com Today we’re going to talk about the power of doing marketing attribution well, and the impact that it can have on your marketing objectives....

#195: Search, Content Discovery & CX with Jason McClelland, Algolia 26.11.2021

Today we’re going to talk about how to create better customer experiences through more effective search and content discovery. To help me discuss this topic, I’d like to welcome Jason McClelland, CMO at Algolia, a leading API Platform for Search and Dynamic Experiences. Hosted on Acast. See acast.com/privacy for more information.

#194: The Relationship Between CX and EX with Tanya Thomas, Experian Health 23.11.2021

Today we’re going to talk about the relationship between customer and employee experience, and how successful organizations plan, implement, and measure this relationship, as well as find ways to successfully improve both of them. To help me discuss this topic, I’d like to welcome Tanya Thomas, Director of Customer and Employee Experience, Experian. Hosted on Acast. See acast.com/privacy for more...

#193: Special Episode: Reshaping the World of Work with TEKsystems featuring and Kris Mercer and Colby Love 19.11.2021

The future of work blurs the lines between physical and digital environments. Employees expect employers to provide a seamless user experience where they can work from anywhere, on any device. But the journey to transforming the employee experience is beset with complexity. In this 3-part series, leaders from TEKsystems share their points of view on how reimagining the digital workplace presents a...

#192: Special Episode: Reshaping the World of Work with TEKsystems featuring Natalie Lister and Paul Valenzuela 16.11.2021

The future of work blurs the lines between physical and digital environments. Employees expect employers to provide a seamless user experience where they can work from anywhere, on any device. But the journey to transforming the employee experience is beset with complexity. In this 3-part series, leaders from TEKsystems share their points of view on how reimagining the digital workplace presents a...

#191: The Exponential Enterprise with Rich Nanda, Monitor Deloitte 12.11.2021

Today we’re going to talk about the “exponential enterprise,” and how companies can achieve and sustain growth despite continual change and disruption in all aspects of the world around us. Monitor Deloitte recently released a report entitled “An Exponential Enterprise Framework to Help Companies Double Their Valuations, Even During Continuous Disruption and Change,” and I’m joined by one of its c...

#190: The Retail Customer Experience with Erica James, Medallia 09.11.2021

Every industry has its unique challenges and opportunities in delivering great customer experience. Today we’re going to talk about Customer Experience and Retail. To help me discuss this topic, I’d like to welcome Erica James, Global Head of Retail Practice at Medallia. Hosted on Acast. See acast.com/privacy for more information.

#189: The Value of Embracing Setbacks with Mike Cirorrocco 05.11.2021

Today we’re going to talk about handling setbacks, and how bouncing back from unexpected challenges can make you stronger, more resilient, and more successful. To help me discuss this topic, I’d like to welcome Mike Ciorrocco, Chief Executive Officer at People Building, and author of ROCKET FUEL Convert Setbacks Become Unstoppable. Hosted on Acast. See acast.com/privacy for more information.

#188: Special Episode: Reshaping the World of Work with TEKsystems featuring Dennis Temple and Tim Pomerleau 02.11.2021

The future of work blurs the lines between physical and digital environments. Employees expect employers to provide a seamless user experience where they can work from anywhere, on any device. But the journey to transforming the employee experience is beset with complexity. In this 3-part series, leaders from TEKsystems share their points of view on how reimagining the digital workplace presents a...

#187: Lean AI & Marketing with Lomit Patel, Together Labs 29.10.2021

Today we’re going to talk about using AI with lean principles to achieve greater success in marketing. To help me discuss this topic, I’d like to welcome Lomit Patel, SVP Growth at Together Labs, and Best Selling Author of Lean AI. Hosted on Acast. See acast.com/privacy for more information.

#186: Brand experience and the Small Business with John D. Hanson, Accelerated Revenue 26.10.2021

Today we’re going to talk about the small and mid-sized business and how they can successfully create great brand experiences. To help me discuss this topic, I’d like to welcome John D. Hanson, President, Consultant, and Speaker at Accelerated Revenue. Hosted on Acast. See acast.com/privacy for more information.

#185: Agile software evaluation with Phil Strazulla, SelectSoftware Reviews 22.10.2021

Learn more about your ad choices. Visit Hosted on Acast. See acast.com/privacy for more information.

#184: Recruiting Strategy During The Great Resignation with Jared Hummel, Parqa Marketing Agency 19.10.2021

Today we’re going to talk about how organizations can protect themselves against The Great Resignation through a smarter recruitment marketing strategy. To help me discuss this topic, I’d like to welcome Jared Hummel, President at Hummel Digital Marketing Agency. Hosted on Acast. See acast.com/privacy for more information.

#183: Leading by example: the role of leaders in the return to the office 15.10.2021

Welcome to a special episode of the show brought to you in partnership with Arlington Economic Development, where we discuss issues related to the workforce, the role of place in the future of work, and the role of the creative sector in a larger business context. We call this Return on Creativity. Today we have an excerpt from our September 14 event: Return on Creativity: Return on Leadership, fe...

#182: Agile Customer Service with Daniel Rodriguez, Simplr 12.10.2021

Today we’re going to talk about agile customer service and how organizations can be as nimble with their customer support teams as they are in other aspects of business in our cloud-based world. To help me discuss this topic, I’d like to welcome Daniel Rodriguez, Chief Marketing Officer at Simplr. Hosted on Acast. See acast.com/privacy for more information.

#181: What we've learned (so far) from the pandemic 08.10.2021

Welcome to a special episode of the show brought to you in partnership with Arlington Economic Development, where we discuss issues related to the workforce, the role of place in the future of work, and the role of the creative sector in a larger business context. We call this Return on Creativity. Today we have an excerpt from our September 14 event: Return on Creativity: Return on Leadership, fe...

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