The Agent Leader Podcast

In the third episode of our three part series on Client Experience, we talk about how to become Indispensable to your clients. How can you start to differentiate yourself, so that you're working only with future ideal clients? How will you start to think different and act different, to make yourself insdispenable?

This episode is part two of our Client Experience series. Stop Guessing is focused around your clients' expectations. Until you actually know what your clients expect from you, you can not meet, or exceed, their expectations. In order to Stop Guessing, you need to focus on the three D's - Define, Document, and Deliver - to understand specifically what your clients want.

This episode is the first of a three-part series on Client Experience, with a focus on the Internal part of your client expereince. You might be wondering why the client experience is that important, but the reality is you can drastically improve your agency overall, along with your client expereince, with purposeful and on-going Internal Communication.

There's three questions you should be asking yourself before any appointment or meeting. When communicating, being prepared helps you to increase your influence and make a greater impact. If you prepare with these three questions, you'll be well equipped to make the most of your next communication.

Leadership is influence. Brent discusses how agency management and leadership need to go hand-in-hand for overall agency health.

When you need to lead others, are you going to just speed ahead, or are you willing to slow down to help others develop their skills and talents, in order to get your whole team to the finish line? Brent discusses going slower so that you can ultimately go farther.

One of the most frequently asked questions I receive is, “How do attract, develop, and retain the best talent?” While there is a lot of complexity in this question and many factors to consider, I think there is one answer that is often overlooked. On this episode, Brent will share this answer and the one question that you need to be asking yourself to attract, develop, and retain the top talent at...

To get profit in your insurance agency, you must first become ProFit (professionally fit). This requires clear leadership, defined models, and proven strategies and behaviors. To find out more about how we help agencies achieve true profit and freedom, visit www.sitkins.com

Are you interested in getting better, or are you truly committed? Brent shares three questions that will help you challenge yourself to find new behaviors and strategies that will help you live your best version possible.

Are you getting the results you want in your agency? If not, it's probably because you're stuck in your comfort zone. What would happen if you stepped out of your comfort zone and started moving towards a growth zone, towards your best version possible?

Exploring the seven roadblocks of true insurance agency success. When we work with agencies and producers, regardless of their goals, we see them struggling with these common obstacles time and again. Are you ready to reach your goals? We love helping agencies get to their Best Version Possible, visit https://www.sitkins.com to find out more.

In this interview with Diebold Agency, you'll hear about their recently completed 5 year plan to double their agency's revenue from $2.5 to $5 million. Additionally, as a family-run agency you'll see how a father and sons can work together to achieve big goals.

Special episode featuring an interview with Sitkins Network member, Jon Miles, President of EHD Insurance. Jon is a stellar example of effective leadership and how to lead the right way. Listen to the lessons he shares from his high-achieving agency and get your pen and paper ready, you'll want to be taking notes.

Special interview with client turned personal friend, Mark Rollins, from our ProFitNet event. Mark sold his agency at the end of last year and shares his success story, how he implemented Sitkins strategies in his agency to get great results, and what's next for him. Check out https://www.markhamrollins.com/ to learn more about how Mark is looking to transform retirement by providing the tools, in...

In this recording of a live webinar Brent did recently, agency leaders can learn the four simple, but highly powerful, questions that you need to be asking. If you are an insurance agency leader looking for greater clarity, increased confidence, and the capability to execute at the highest level, listen to this today. Links mentioned in episode: https://www.sitkins.com/tsn_profit https://www.sitki...

Whether it be with your team members, top prospects, or key clients, they are asking themselves three questions about you. Learn these three vital questions and how you can achieve the answers you desire.

Gratitude is simple, but powerful. Doing basic things like saying Thank You has become so rare in our world that it has also become very impactful. Reach out to your clients and others in your life to show them gratitidue, it's amazing what can happen from saying those two simple words.

Are you putting yourself in an environment for growth? You need to be creating and cultivating an environment of growth in your agency, and to grow, you need to change. Visit www.sitkins.com/profitnet to learn more about our mastermind and networking event for agency leaders.

Come network with the best in the industry at ProFitNet April 9-11. This mastermind event for agency leadership will feature insurance industry leading speakers and great idea-sharing. Join us! https://www.sitkins.com/profitnet

The skill, art and improvement of communication is vital for your success. Are you able to confidently present yourself well in front of others? You need to continually practice your communication skills so you are performing with confidence and clarity when it counts.

If you market to all, you market to none. Are you doing what you do the best, to help your clients at your best? What are you known for? Specialization helps you become World Class in the insurance industry and separates you from the average by making it difficult to replace you. Position yourself as an expert in such a way that clients can't imagine doing business without you.

After a bit of a hiatus, Brent Kelly is bringing new episodes to The Agent Leader podcast. In this episode, Brent shares a bit about: How to become your Best Version Possible and avoid regrets, not just in your business, but also your personal life. Adding value to others The greatest challenge of leadership

The quality of your answers is determined by the quality of your questions. While asking great questions to our team members, clients, and other influences is critical, the most important questions we can ask are the ones that we ask ourselves. In this episode, Brent will break down the 7 questions every insurance leader should be asking.

When meeting with your future ideal client, it’s imperative that act and sound like a trusted advisor, not “just another insurance agent.” There is a reason why most insurance consumers say that all insurance people sound the same. Your job is to build strong relationships with your future clients and current clients, but it’s also to serve as an insurance professional. Professionals are world-cla...

100% effective retention is possible. Yes, it may be more work up front, but when you implement these five strategies with your best clients, your relationships will be stronger, your referrals will increase, and your stress level will decrease. The goal is to have clients for life. We don’t want to churn clients. We want clients that are with us forever. For their life and for their business life...