Parakeeto, Marcel Petitpas

The Agency Profit Podcast

Business EN ↓ 227 episodes

Welcome to the Agency Profit Podcast hosted by Marcel Petitpas, CEO and Co-Founder of Parakeeto. Finally, an agency podcast that isn't JUST about getting more clients. On the show, we bring in experts, agency owners and consultants to share their actionable tips for improving profitability and operational efficiency. Here, you'll learn what systems to implement in your business, what kind of KPI's to track, and benchmarks to aim for. How to manage things like capacity, utilization, billing rates, processes and procedures, what tools to use, mistakes to avoid and so, so much more. If you're tir...

Author

Parakeeto, Marcel Petitpas

Category

Business

Podcast website

parakeeto.com

Latest episode

Jul 1, 2026

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Episodes

How to Appeal to More Clients Without Diluting Your Niche, With John Meyer 16.04.2025

Points of Interest 1:04 – 1:46 – Introduction of John Meyer: Marcel introduces John Meyer, highlighting his experience as a successful agency owner, seller, and current business coach. 2:10 – 2:30 – John's Current Focus with Leadmore: John explains his mission with Leadmore: coaching agency owners to avoid solopreneur traps and scale their businesses. 2:30 – 3:11 – "No More Solo" Coaching Program:...

How to Downsize Your Agency, With Carson Pierce 09.04.2025

Points of Interest 0:00 – 0:23 – Small Cuts, Big Impact: Marcel explains how trimming small recurring expenses added up to $7K/month in potential savings. 1:32 – 2:44 – Market Uncertainty Hits Everyone: Carson highlights how client indecision is stalling agency pipelines across the industry. 3:04 – 3:23 – Opportunity in Unstable Times: Marcel frames uncertainty as a chance to optimize, streamline,...

Financial Planning for Agency Owners, With Jason Peck 02.04.2025

Points of Interest 01:01 – 01:46 – Meet Today’s Guest: Jason Peck: Jason, a certified financial planner at EverWise Wealth Management , joins the show to share how agency owners can build wealth, protect their families, and stop relying solely on their business for financial freedom. 05:00 – 06:10 – Unique Challenges for Agency Owners: Jason outlines what makes agency finances different—volatile i...

Building a Model for Your Agency, With Carson Pierce 26.03.2025

Points of Interest 00:51 – 01:14 – Meet Today’s Guest: Carson Pierce: Carson, a fan favorite at Parakeeto, joins the show to discuss a key challenge for agency owners—transitioning from expert to CEO while managing financial complexities. 02:01 – 03:10 – The Common Agency Struggle: Many agency owners are incredible at their craft but struggle with the financial side of running a business, leading...

Prove Your Value & Increase Retention, With Mari-Liis Vaher 19.03.2025

Points of Interest 01:09 – 01:46 – Meet Today’s Guest: Mari-Liis Vaher: Marketing pro, entrepreneur, and author of The Greatest Marketer in the World, Mari-Liis is here to help agencies prove their value and keep clients happy. 03:04 – 03:40 – The Big Marketing Trust Issue: Ever had a client drop you out of nowhere, even though you were hitting all their goals? Mari-Liis explains why so many agenc...

Understanding Your Agency Model, With Carson Pierce 12.03.2025

Points of Interest 00:55 – 01:14 – Meet Today’s Guest: Carson Pierce: Carson, a fan favorite at Parakeeto, joins the show to chat about a big shift in the agency world—why more agencies are ditching big teams in favor of lean, contractor-driven models. 01:34 – 02:29 – Agencies Are Shrinking Their Core Teams: Carson talks about a growing trend—agencies are keeping their leadership and strategy team...

Balancing Creativity and Profitability, With Tim Thompson 05.03.2025

Points of Interest 0:00 – 0:32 – Show Introduction & Guest Introduction: Marcel introduces Tim Thompson , Owner and Chief Revolution Thinker at RevThink . He shares how they met at the MYOB conference, where they bonded over deep discussions on agency profitability and creative business management. 0:33 – 2:25 – Tim’s Background & The Journey to RevThink: Tim shares his career transition from Holl...

The Process Behind Profit Management, With Kristen Kelly 26.02.2025

Points of Interest 0:24 – 0:54 – Show Introduction & Guest Introduction: Marcel introduces Kristen Kelly, highlighting her expertise in operations and agency profitability management. 1:01 – 1:45 – The Three-Part Profitability Management System Overview: Kristen recaps the framework discussed in previous episodes: the right data, ensuring financial, delivery, and sales data are clean; the right fr...

Visual Client Communication & Building SaaS in an Agency, With Mikael Dia 19.02.2025

Points of Interest 01:04 – 01:35 – Guest Introduction – Mikael Dia of Funnelytics : Mikael Dia, former agency owner turned SaaS entrepreneur, shares his journey from running an agency to founding Funnelytics, a tool designed to visually map and analyze digital marketing funnels. 06:24 – 08:20 – How Funnelytics Was Born: Funnelytics emerged from the need to overlay real marketing data on top of str...

Why Most Reporting Systems Fail, & What to Do Instead, With Ben Zittlau 12.02.2025

Points of Interest 01:00 – 01:45 – Guest Introduction: Marcel welcomes back his co-founder, Ben Zittlau, highlighting his expertise in data operations and agency growth strategies. 03:35 – 05:50 – Scaling Data Operations: Lessons from Jobber : Ben shares insights from his experience at Jobber, detailing the challenges of building and scaling a data operations team in a fast-growing company. 08:43...

Is White Label The Future of Agencies?, With Manish Dudharejia 05.02.2025

Points of Interest 01:02 – 01:28 – Introduction to Manish Dudharejia : Manish Dudharejia, founder of E2M , is introduced as a leader in white label agency services, serving over 300 agencies globally with a focus on profitability and scalability. 01:34 – 02:45 – Manish’s Journey and E2M’s Growth : Manish shares how E2M evolved from serving diverse clients to specializing in white label services fo...

Breaking Down Earned Revenue to Drive Better Agency Decisions, With Ben Zittlau 29.01.2025

Points of Interest 01:00 – 01:50 – Episode Kickoff and Guest Introduction: Marcel introduces Ben Zittlau, his co-founder and the “brains behind the operation” at Parakeeto, highlighting Ben’s instrumental role in shaping the company’s philosophies and tools. 01:51 – 04:25 – Ben’s Background and Early Career: Ben shares his journey from studying electrical engineering to becoming deeply involved in...

First Principles Software Implementation In Your Agency, With Henrik Becker 22.01.2025

Points of Interest 00:51 – 01:29 – Introduction to Henrik Becker : Marcel introduces Henrik Becker, an expert in agency coaching, EOS implementation, and CRM systems, now leading Rev Hops to improve agency sales and marketing systems. 01:30 – 02:13 – Henrik’s Career Journey : Henrik details his evolution from systematic marketing in 2010 to specializing in CRM platforms like Salesforce and HubSpot...

From Silos to Synergy: Building an Integrated Approach for Your Agency, With Kristen Kelly 15.01.2025

Points of Interest 00:52 – 01:17 – Guest Introduction and Episode Overview: Marcel introduces Kristen Kelly, a member of the consulting team, and previews the episode’s focus on agency management trends, particularly on improving profitability and breaking down silos. 02:57 – 05:00 – Challenges with Siloed Agency Models: Kristen explains how siloed operations between sales, delivery, and finance l...

Lessons From the Operations Trenches, with Ryan McNamara 08.01.2025

Points of Interest 00:49 – 01:50 – Introduction to Ryan McNamara : Marcel introduces Ryan McNamara, Head of Operations at Rise at Seven, and highlights his impressive journey from startup founder to agency leader. 01:51 – 03:00 – Building Rise at Seven : Ryan discusses the rapid growth of Rise at Seven, their creative-first, search-driven approach, and their international presence in the UK and US...

The Problem With Benchmarking and What to Do Instead 01.01.2025

Points of Interest 00:00 – 00:47 – Intro and Gratitude : Marcel thanks listeners and sets up the episode's focus on benchmarking traps and performance evaluation. 00:47 – 01:33 – The Benchmarking Trap : Marcel introduces the risks of relying on external benchmarks instead of understanding your agency’s internal performance model. 01:33 – 02:53 – Rate Benchmarking Limitations : Marcel explains why...

How to Prove Your Impact to Clients, with Chris Taylor 25.12.2024

Points of Interest 00:47 – 01:38 – Chris’s Background: Chris shares his experience supporting consultants and facilitators in achieving measurable impact. 02:07 – 03:04 – The Challenge of Change Management: Agencies face difficulty educating stakeholders and driving meaningful organizational change. 04:03 – 05:26 – Behavior Change Precedes Results: Chris explains the importance of tracking behavio...

Preparing Your Agency for 2025: Lessons from 2024 and Future Trends, with Carson Pierce 18.12.2024

Points of Interest 00:42 – 01:16 – Industry Stats Nerd : Marcel highlights Carson’s expertise in analyzing agency reports and introduces the core topic of navigating the agency world’s "new normal." 03:00 – 04:10 – Financial Challenges in 2024 : Carson explains how financial tightening, including cash flow and reserve issues, has become a significant pain point for agencies in the past year. 04:11...

Keys to Becoming a Profitable Creative, with Patrick O'Connell 11.12.2024

Points of Interest 00:47 – 01:46 – Meet Patrick O’Connell: Marcel introduces Patrick and previews their discussion on building a profitable design or creative services business. 01:46 – 02:41 – Patrick’s Journey to Success: Patrick shares how he transitioned from a nine-to-five to running a design agency, helping clients bring physical products to market while mentoring other designers. 02:41 – 03...

Why Managing Ops Data is so Damn Hard... , With Kristen Kelly 04.12.2024

Points of Interest 00:01 – 00:43 – Welcome and Introduction : Marcel introduces Kristen Kelly, Parakeeto's newest team member, highlighting her quick ramp-up and prior involvement with the company. 00:44 – 01:40 – Kristen's Background : Kristen shares her 20 years of agency experience, spanning six agencies, with a focus on account/project management and operations. 01:41 – 02:50 – The Role of Ope...

The Future of Agency Positioning, with Chris DuBois 27.11.2024

Points of Interest 02:02 – 02:20 – The Prism Model: Chris introduces his "Prism Model," a framework for evaluating if a problem is worth solving. The model focuses on identifying problems that are painful, recurring, impactful, solvable, and marketable, helping agencies vet business ideas and align their offerings with market needs. 05:21 – 05:40 – Service Saturation: Chris discusses the dangers o...

Why You're Failing at Profitability Reporting 20.11.2024

Points of Interest 00:01 – 01:00 – Introduction to Data Systems : Marcel introduces the episode’s focus on designing data systems that empower agencies and businesses to make data-driven decisions with clarity and alignment. 01:00 – 02:30 – Why Agencies Struggle with Data : Marcel explains why many agencies face challenges in getting value from their data, often due to incorrect frameworks and a l...

How to Use Narrative Psychology in Service Design, With Kristian Aloma 13.11.2024

Points of Interest 00:01 – 00:42 – Introduction to Guest : Marcel introduces Dr. Kristian Alomá, PhD, an expert in narrative psychology and author of Start With the Story , to discuss the power of storytelling in agency service design. 00:48 – 01:14 – Background on Narrative Design : Kristian introduces his agency, Threadline, and explains narrative design as applying storytelling principles to br...

20 Years of Agency Wisdom: Insights for Maximizing Client Success, with Carson Pierce 06.11.2024

Points of Interest 00:01 – 00:41 – Introduction: Marcel kicks off the episode with excitement, announcing the podcast's new weekly schedule, alternating between general content and Parakeeto-focused episodes. 00:42 – 01:27 – Introducing Carson Pierce: Marcel introduces Carson Pierce, Parakeeto’s head consultant, with over two decades of experience in the agency world, emphasizing his popularity an...

The State of Selling Fractional CMO Services, With John Jantsch 30.10.2024

Points of Interest 00:44 – 01:55 – Evolution of Duct Tape Marketing : John explains how he developed a structured marketing system that focuses on strategy before tactics, addressing the unique challenges of smaller businesses. 02:43 – 03:09 – Growth of the Duct Tape Marketing Ecosystem: John talks about the expansion of his framework, which has now been adopted by over 400 certified agencies and...

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