The Accommodation Show - Hospitality Success Series!

I’ve got a real treat for you this week. Have you ever wondered how to take your accommodation business from good to great? Or how to make those initial steps in property management easier, smarter, and more impactful? This week’s episode dives into just that. I sat down with Margot Schmorak, CEO of Hostfully, and trust me, her insights are worth every second. From starting out as a small business...

Technology is revolutionising the way we manage accommodations, but with so many property management systems available, how do you choose the one that’s right for you? This week, I’m diving into the highlights from VRMA’s Property Management Software Showdown, where we explored what’s shaping the future of property management technology. If you’re looking to stay ahead of the curve and run your bu...

Four years in the making—this episode is a milestone for me. In this special episode of The Accommodation Show, I sit down with Amiad Soto, co-founder of Guesty, the world’s leading property management software. But this isn’t just about Guesty’s success. I wanted to get personal: What drives Amiad? How does he make decisions as a leader? And what lessons has he learned that can help you grow your...

In this episode, we talk about the myths around buying a business and arm you with the insights, strategies, and inspiration to take the leap; regardless of your starting point.  While acquiring a short-term rental business is no small task, it's a strategic choice that can dramatically accelerate your business growth. Organic expansion often requires significant time and effort to build propertie...

Starting a business is no small feat, and I think there's so much we can learn from those who've walked the path before us. This week's episode is particularly special because it delves into the real-world journey of building a startup, offering lessons that are highly relevant to the accommodation industry. I had an enlightening discussion with Alex Shapiro, the CEO and co-founder of CanMonkey. W...

🎧 Don't forget to subscribe! This week we talk about the top property managers and what makes them stand out. In this episode, we delve into the world of the top property managers. I'm excited to have Brooke Pfautz, an expert in vacation rental growth, join us to discuss Comparent—a platform that's transforming the connection between property managers and homeowners through transparency. Brooke w...

I am seeing many new companies and innovations emerging at an unprecedented pace, disrupting traditional models and introducing fresh ideas. At the recent VRMA conference in Phoenix, I was struck by the sheer number of companies, nearly two dozen, that were either new to me or that I hadn't engaged with before. From an abundance of 'book direct' platforms to the surge of businesses integrating AI...

I’m excited to introduce to share this week's episode where we explore the upcoming Here to Stay Conference 2024. This event is the perfect opportunity to learn from top industry professionals and gain insights that could take your business to the next level. Whether you’re managing a small B&B or growing a property management busines, there’s something here for you. We cover what the even...

I’ve always found that the best opportunities for growth come from learning from others in the industry, and that’s exactly what this episode is all about. I had the chance to sit down with Sam Steele, the co-founder of Resly, to discuss not only the powerful tools his team has built for property managers but also the incredible value of industry events like AccomCon and The Best of Tourism Awards...

I love playing with technology, understanding it and building it and therefore this topic is particularly exciting to me. At Casiola, they don't just use technology; they build it and refine it, enhancing their operational model and setting new industry standards. But how do you know what to build? In this episode, we delve into the intricate process of developing bespoke technological solutio...

It is conference season, it’s silly season! Over the next couple of weeks I have had the opportunity to interview the hosts of some of the biggest events in the world. This week, I'm thrilled to bring you an episode that dives into the ins and outs of the Direct Booking Success Summit. As someone passionate about the potential of direct bookings to transform accommodation businesses, I believe...

It's our lucky day with this episode! Being a passionate proponent of direct bookings, working with hundreds of companies with their strategy and websites this topic, of course is my favourite. But I like to get all angles. I love to hear what everyone else is doing. What is working, what isn’t? I love nothing more than getting insights from other prominent players that are doing similar thing...

This week, we’re diving into infomration for anyone looking to grow thier business in the STR industry: who to start and scale a property management business. It's a theme rich with potential, filled with insights that can transform challenges into stepping stones for success. This episode is particularly riveting as it encapsulates the journey from a nascent startup to a dominant player in th...

This week, I am excited to delve into a topic that demonstrates the powerful role of social innovation in reshaping the hospitality industry. During my Employer of Choice tour with Destination NSW, I had the incredible opportunity to meet and work with the team from Hotel Etico. Learning about their journey and mission was truly inspiring, and I am thrilled to bring their CEO, Andrea Comastri, ont...

Don't forget to SUBSCRIBE! I'm excited to bring back Stacey St. John, a close friend of mine and the show, and a pioneer in the STR industry, known for her impactful work in empowering women through real estate. Stacey is a dynamo in the accommodation industry. She is a leader, a pioneer and one of the friendlist people I have met. In this episode, Stacey shares her experience and the less...

🎧 Don't forget to subscribe! Understanding and integrating advanced technology is paramount for staying competitive in the accommodation industry. This episode unpacks the essential tech advancements that every accommodation owner should be aware of. We discuss how technology not only solves operational headaches but also elevates the guest experience, making it crucial for your business'...

Understanding and implementing effective risk management strategies is fundamental for any accommodation provider. Whether you operate a boutique hotel, a cozy bed and breakfast, or manage a portfolio of short-term rentals, the ability to effectively screen and verify guests can significantly reduce the likelihood of damage and enhance the overall guest experience. In this episode, Leo Walton of S...

This week, I’m thrilled to bring back Les Morgan, COO of Hind Management, for another forward thinking conversation on our show. Having Les on previously to discuss inflation and preparation strategies ahead of the curve made a huge impact on a lot of you (I received email about it). When I called Les to invite him back, he was in Singapore, accompanying NZ Prime Minister Christopher Luxon on an i...

In this week's episode, we delve into Sam's journey, exploring the profound insights she has to share on leadership, entrepreneurship, and excellence in hospitality. This episode is particularly special to me because it covers essential aspects that every accommodation business owner strives to master: leadership and guest satisfaction. We discuss real, actionable strategies Sam has applie...

Every once in a while, you meet people who just stand out in a crowd, those you are naturally drawn to because of their energy and insights. During my recent visits to Banff and Boise, Idaho, I had the pleasure of spending time with one such individual; Kim Fitzpatrick from Launched Host. Our conversation was enriching and filled with actionable insights that I thought you all could benefit from....

Welcome back to The Accommodation Show! There’s nothing better than being able to travel the globe, meet some of the most fascinating people, with incredible stories and bring their insights and learnings to your eyes and ears. This week, you will enjoy my conversation Eric Goldreyer, who embodies the idea of a ture entrepreneur. Meeting someone like Eric is a rare treat. He’s one of those few who...

🎧 Don't forget to subscribe! In this week's episode, we dive into the heart of creativity and community transformation within the accommodation industry. From my own experiences and the enlightening conversation with our guest, Matt Landau, I've realised the immense value that creativity can bring to any hospitality business. Whether you’re running a hotel, a bed and breakfast, or a s...

Don't forget to SUBSCRIBE! This week is all about entrepreneurship within the world of accommodation. The industry’s diversity in career opportunities is something that continuously fascinates me. Today, we’re exploring a journey that exemplifies the incredible potential in our sector, from foundational hosting to the strategic realms of real estate and creative financing. Join us as we dive i...

Don't forget to subscribe! We delve into the psychology behind guest interactions and the algorithms of major platforms like Airbnb, uncovering strategies to enhance your listing's appeal and visibility. From crafting compelling descriptions to optimising your pricing strategy, Jasper provides actionable tips that are crucial for standing out in a crowded market. SHOW LINKS: Get Paid For Y...

In this episode, we delve into what it really takes to stand out in the high-end accommodation sector. The luxury market isn’t just about high margins, it’s also coupled with high expectations and bespoke experiences. Deana Steele from Keys to Kelowna Properties joins us to discuss the layers of luxury accommodation, from acquiring prime properties to understanding the nuanced needs of a high-end...