Eric Hayes
The 7-Minute Harvest
The 7-Minute Harvest delivers practical, real-world insight from commercial property professionals responsible for asset performance, tenant experience, and operating results. Each concise episode features a focused conversation with an industry leader who shares lessons learned from managing properties, teams, vendors, and daily operational challenges. Hosted by Eric Hayes, a seasoned leader and revenue strategist, the podcast is designed to respect your time while providing one clear, actionable idea you can apply immediately. Whether you oversee a single property or a large portfolio, The 7...
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Episodes
Leadership, Mentorship, and the Future of Multifamily | Featuring Ally Sack, Novel River District 09.07.2026 8:50
Great leaders are rarely self-made. They are shaped by the people who invest in them. In this episode of The 7-Minute Harvest , I sit down with Ally Sack, Property Manager at Novel River District, one of Charlotte's most distinctive multifamily communities. Ally was recently recognized as one of the 2026 Apartment Association of North Carolina 20 on the Rise honorees, a recognition celebratin...
Kindness Is a Leadership Strategy | Featuring Tiffany Quinnette, Cusick Community Management 01.07.2026 4:39
What if one of the most important leadership qualities in commercial property management isn't operational excellence. It's kindness. In this episode of The 7-Minute Harvest , I sit down with Tiffany Quinnette, Association Director at Cusick Community Management, one of the Carolinas' leading HOA management companies. As our conversation unfolds, Tiffany shares a refreshingly simple...
Listening First: What Great Vendor Partnerships Look Like | Featuring Sarah Patrick, Highline Knoxville, a Greystar Property 25.06.2026 7:54
What if the greatest competitive advantage in property management isn't technology, amenities, or pricing? What if it's simply listening? In this episode of The 7-Minute Harvest , I sit down with Sarah Patrick, Community Manager at Highline Knoxville, a Greystar Build-to-Rent (BTR) community, to discuss what truly creates exceptional communities and lasting vendor partnerships. Throughou...
What Property Managers Really Want from Their Landscape Partners | Featuring Tiffany Ramey, City West Dominion 18.06.2026 7:42
What separates an average vendor from a true service partner? In this episode of The 7-Minute Harvest , I sit down with Tiffany Ramey, Property Manager of City West Apartments, a Dominion property in Knoxville, Tennessee, to hear the answer directly from someone who lives it every day. Tiffany's journey from Leasing Agent to Property Manager has given her a unique perspective on what it takes...
Meet Will Randolph: Making Property Managers' Lives Easier | The 7-Minute Harvest 16.06.2026 6:56
In this episode of The 7-Minute Harvest , we sit down with Will Randolph, Account Manager for Yardnique's Knoxville, Tennessee market. Will may not be the loudest person in the room, but after spending a few minutes with him, you'll quickly discover something property managers value tremendously: a genuine desire to serve others well. A lover of East Tennessee's mountains, native pl...
Meet Danielle Dunkelmann | Relationships, Authenticity, and a Spot at the Table 28.05.2026 8:26
In this episode of The 7-Minute Harvest , we introduce Danielle "Dani" Dunkelmann, Business Developer serving the Greenville, Spartanburg, and Columbia markets of South Carolina. Dani's story is rooted in relationships. As she prepares for an exciting new chapter with her upcoming wedding this fall, Dani reflects on the values that guide both her personal and professional life: fami...
Meet Stephen Carcello | Integrity, Consistency, and Loving the Place You Call Home 28.05.2026 8:40
In this episode of The 7-Minute Harvest , we introduce Stephen Carcello, Market Leader for Knoxville, Tennessee. Stephen's story is one of roots, responsibility, and intentional leadership. Raised in Knoxville and shaped by a lifelong connection to the University of Tennessee, East Tennessee's natural beauty, and the people who call the region home, Stephen shares why Knoxville is more t...
Meet Pete McGavisk | Humility, Quality, and the Power of a Fresh Start 28.05.2026 7:51
In this episode of The 7-Minute Harvest , we introduce Pete McGavisk, Business Developer serving the Charlotte market. Pete's story is one of resilience, gratitude, and second chances. After moving to Charlotte during one of the most challenging seasons of his life, Pete found more than a new city. He found an opportunity to rebuild, grow, and create a future centered on family, purpose, and...
Meet Brandon Phelps | Faith, Character, and Serving Greensboro with Purpose 18.05.2026 6:36
In this special introduction episode of The 7-Minute Harvest , we welcome Brandon Phelps, Yardnique’s newest Business Developer serving the Greensboro, NC market. For many clients, prospects, and teammates, this will be the first introduction to Brandon, and after seven minutes, one thing becomes abundantly clear: his foundation is built on faith, family, character, and service. A Greensboro nativ...
What Great Vendors Do Differently | Daquisha Downing on Trust, Follow-Up & Outstanding Vendor Relationships 13.05.2026 7:00
What makes a vendor unforgettable? In this episode of The 7-Minute Harvest , Eric Hayes sits down with Daquisha Downing , Property Manager with Greensboro-based Westminster Company, for a candid conversation about trust, tenant relationships, and what truly separates exceptional vendors from average ones. Daquisha shares a refreshingly honest property manager’s perspective on: Why trust is the fo...
Meet Spencer Brown | Relationships, Growth, and Showing Up in Charlotte 12.05.2026 9:03
This episode of The 7-Minute Harvest introduces Spencer Brown, Account Manager serving the Charlotte market Landmark Landscapes brand, part of the Yardnique family of companies. Recorded live from a multifamily conference in Myrtle Beach, this conversation goes beyond titles and job descriptions to reveal the heart behind the work. Spencer shares what matters most to him in this season of life, in...
From Geese Droppings to Great Leadership | Katie Dominello on Communication, Trust & Community Enhancements 07.05.2026 9:51
What separates a trusted service partner from just another vendor? In this episode of The 7-Minute Harvest , Eric Hayes sits down with Katie Dominello, President of Elite Management Professionals, to discuss the realities of modern property management and the leadership lessons learned over two decades in the industry. Katie shares: A hilarious early-career lesson involving aeration plugs mistake...
Boots on the Ground Leadership with Tonja Flanagan, GM, Sun City Hilton Head 29.04.2026 9:56
What does it take to manage one of the largest master-planned communities in the Southeast? In this episode of The 7-Minute Harvest , Eric Hayes sits down with Tonja Flanagan, General Manager of Sun City Hilton Head, a 10,000+ lot HOA community serving over 20,000 residents in South Carolina’s Lowcountry. Tonja shares practical, real-world insight on: Why the best property leaders stay “boots on t...
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