The 5% Club

Bryan Mansell speaks with Natasha Candeias from Property Progressors, who works with hundreds of estate agents across the UK.   They discuss why property transactions are taking longer than ever, what is really causing delays, and how agents can better manage the process.   From overloaded conveyancers to poor communication and lack of preparation, this conversation breaks down the real challenges...

Jack Flower shares how he introduced Gazeal into his sales process and why both Buyers and Sellers responded so positively. In this conversation with Bryan Mansell, he explains how he presents Reservation Agreements, how he handles common objections, and why commitment at offer stage is becoming more important in today’s market. A practical look at how agents can reduce fall-throughs, build trust...

In this episode of the 5% Podcast , Bryan Mansell sits down with James Vent , a former estate agent who spent more than a decade on the frontline of the property industry. They discuss one of the biggest frustrations agents face: fall-throughs and slow transactions . Even when the right buyer is found and the price is agreed, deals can still collapse because of delays, lack of preparation and a fr...

In this episode of the 5% Podcast, Bryan Mansell sits down with David Adams, Managing Director of Cavendish Estate Agents, to talk about the uncomfortable truth in estate agency: one in three agreed sales still fall through. David shares how his team moved from accepting fall-throughs as “just part of the job” to building commitment into their process from day one. Instead of waiting until an offe...

In episode 9 of the 5% Podcast, Bryan Mansell sits down with property coach Chris Webb to uncover what really sets successful Estate Agents apart in today’s crowded market. Chris shares: ✅ Why most Agents struggle to stand out from the competition   ✅ The importance of delivering certainty to Sellers and Buyers   ✅ How to launch new services (like Gazeal Agreements) with impact, not silence ...

Episode 8: Why Reservation Agreements Are Non-Negotiable for Rikki Cassar In this episode of the 5% Club , Bryan Mansell is joined by Rikki Cassar of Thames & Country. An Agent who has fully embedded Reservation Agreements into his business model. Rikki shares how his international experience, particularly in the Middle East, shaped his belief in upfront commitment, and why he refuses to list...

Episode 7, Bryan Mansell sits down with Jack Durkin and James Humphries-Stone, Co-founders of The Avenue. They share how moving to a self-employed model helped them reclaim balance, and how Gazeal’s Reservation, Deposit, and Chain Agreements have become their go-to tools for securing deals, protecting commission, and giving clients real peace of mind. - Why self-employed agents need more security...

In this insightful episode of the 5% Club Podcast , Bryan Mansell sits down with Alex Knight, co-founder of Knight Edmonds, to uncover the impact of Gazeal’s Reservation Agreement on their success. From day one, Knight Edmonds embedded Gazeal into their business model, not as a bolt-on, but as a core value proposition. Alex shares the story of why they chose not to go it alone, the power of Gazeal...

In this episode of The 5% Club Podcast , Bryan Mansell sits down with Estate agent Paul Leslie to explore how he’s successfully integrated Gazeal’s reservation agreements into his sales process. Paul shares his journey from industry outsider to trusted agent, how he overcame skepticism, and why reservation agreements are game-changing for both buyers and sellers. From reducing fall-through rates t...

In Episode 4 of The 5% Club Podcast, Bryan Mansell is joined by Shaun Adams, Owner of Cooper Adams Estate Agents, who shares a candid and insightful journey of how his agency moved from hesitation to full integration of Reservation Agreements. From a modest 5% uptake to now nearly 90% of sales secured with a reservation agreement, Shaun breaks down how his team built confidence, adapted their proc...

In Episode 3 of The 5% Club Podcast , Bryan Mansell sits down with Chris Ellis, MD of Harrisons Estate Agents, for a brutally honest conversation about the highs, lows, and real-world results of using Reservation Agreements to secure sales. Chris reveals: Why he's obsessed with reducing fall-throughs (and how it's saved him £100k a year) What it's really like dealing with conveyance...

In Episode 2 of the 5% Club Podcast , Gazeal’s Bryan Mansell sits down with Billy Gill , Director at Balgores, one of the South East’s most respected estate agency groups. This episode dives into how Balgores has turned Gazeal Reservation Agreements into a competitive edge - boosting market share, protecting clients, and turning uncertainty into action. Billy shares candid insights from years on t...

In this special episode of the 5% Club Podcast , we take you behind the scenes at Gazeal to meet the reservation specialists making real change in the property world. Hosted by Bryan Mansell, this episode features heartfelt, humorous, and honest conversations with Megan, Louis, and Bonita —the voices behind thousands of successful home moves. From stories of stranded sellers to two-hour calls with...