Terms of Service Podcast
Terms of Service
Join industry natives, Nariba Shepherd & Justin Arnett - Graham as they explore dark side of the plate conversations. All glitter's not gold out here but it doesn't mean we can't do something about it. Poised but funny, specific yet inclusive - we aim to shed light on the human costs of the hospitality experience. Tilting the microphone to those that are often forgotten and overlooked - we commit to not only discussing the realities in the industry, but provide tangible resources to enact a more equitable landscape for all. Crafted as post shift conversations - listen in as we talk some sh*t...
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Terms of Service Podcast
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Podcast website
Latest episode
May 27, 2026
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Episodes
The [Industry] Gatekeeping. 21.04.2022 1:26:15
Send us Fan Mail NEW DROP with Jeremy Pyrzynski AKA Jeremy Dreads diving into more diverse facets of the industry. We dive heavy into topics of industry gatekeeping, race relations, the origin of the kitchen system aka the brigade system and just about everything else. We also get into how entering spaces with empathy and curiosity may seemingly be for the best, but exclusion and minimization hap...
The Physical Effect. 07.04.2022 1:13:03
Send us Fan Mail [TW] suicide x alcoholism x drug use We're all about mental health yet we also understand that the idea and achievement of physical health isn't always a focal point of overall bodily 'health'. That's where our next guests come in. We're with Hannah Burke of Self Care & The City and Dr. Sam Pare of Lakeside Spine & Wellness discussing the ma...
The Industry Artistry. 24.03.2022 1:12:49
Send us Fan Mail Next drop here with Nic x 'Papi' of Northwestern Cutlery and we couldn't be more excited. This time around, we are talking about the history of the West Loop, gentrification, we chip away at the idea of 'celebrity chef' culture, and dive into how Northwestern Cutlery is so much more than meets the eye. We talk a lot about different facets of the industry...
The Journey of Joy. 10.03.2022 1:17:46
Send us Fan Mail Ayo - we're trippin on this field trip! First drop of #WomensHistoryMonth and we couldn't be happier doing it with Marta Jean Evans . We talk about her history throughout her experience in the cannabis industry, hospitality background and getting back to the 'dark side' of the industry. 'Dark side' being a woman in the industry while doing their own t...
Trading Races. 24.02.2022 1:37:52
Send us Fan Mail We wanted to do something a bit different here at T o S for Black History Month AKA Black Futures Month . We're here with Kenyatta Forbes of Trading Races - a card game that is one part party game, one part educational and 100 percent thought provoking. Race is a sensitive topic within any arena and we are excited to use Trading Races as a vehicle for empathy, conscious dialo...
The Dollar Vote. 10.02.2022 1:32:50
Send us Fan Mail AND ANOTHER ONE. Wildly fortunate to be here with THE Liz Pearce of Fighting 69th Whiskey and here we are talking about her humble beginnings in Fargo, SD to media acclaim, navigating male dominated spaces, mentorship and specifically the late Joseph Fiely . We also talk about how industry elevations are an obstacle and sadly not an asset to the overall labor force. Oddly enough...
Lemonade. [T o S Version] 27.01.2022 1:30:36
Send us Fan Mail Next up is Zak McMahon & Jeremy Barrett formerly of Billy Sunday talking to us about their background hailing from St. Louis through their experience through Soho House Chicago and the now shuttered Green River. They also speak quite extensively about their passion through the artistry of bartending and how that craft is a point of fulfillment and enrichment not only personall...
Of Significant Supply. 13.01.2022 1:15:59
Send us Fan Mail First episode of the New Year! We're here with Steve Newman of Regalis Foods discussing the impact of the supplier point of review within the hospitality industry. We also discuss his journey from back of house here in Chicago to Nashville and back to Chicago once again - while navigating his own happiness in the industry. Getting a bit deeper, we discuss how they pivoted to...
Y T D. 31.12.2021 1:14:58
Send us Fan Mail Happy New Year Everyone! We wish you the best in the new year and we wish US a Happy Birthday as we're now a YEAR old! This episode is a bit of a year end review allowing us to take stock, accountability and acknowledgement of the past year. We've been getting our feet wet this past year but it hasn't been without the community of YOU. Join Nariba Shepherd x Justin...
The Distillation Theory. 17.12.2021 1:22:28
Send us Fan Mail Aye! Great to see you again - we hope you've been well. With this newest drop; we are highlighting deeper identity with the industry as it pertains to so much more than the topical aspect of the industry. We're with Ambrosia Borowski of cider operations for Northman Cider Co and beverage director of the Commonwealth Venture Group in Chicago. They founded Chicago Cider We...
The Culture of Consequence. 02.12.2021 1:13:26
Send us Fan Mail Yo, yo! It's good to see you. This episode hits a bit different for us as it's coming to you from the community because we're with a listener this time around! We always talk about how this platform is for you by us and we have Shawn Clendening with us as we explore the topic of bad behavior within the industry. As always, we put our spin on this heavy topic but it&...
The Sweet Spot. 18.11.2021 1:01:00
Send us Fan Mail We're still riding high on these new season 2 vibes - and for episode 2; we're with Angela Diaz of her brand - You're a Cookie! We start with her background in the industry and navigating how she has paved her own way within hospitality when the status quo isn't simply good enough or fulfilling. From her beginnings to business owner, we talk about the realitie...
You're Worth It. 04.11.2021 1:08:12
Send us Fan Mail Happy Season Two!! Can you even believe how much we've missed you? Yes, YOU . We're baaack and we are just soooo grateful, humbled, and ready. Let's get into it. On our SEASON TWO debut episode, we are starting with wage inequity and how the perception of others dictates your value to them and affects your overall financial wellbeing. We aren't with a guest pe...
For The Love Of It All. 18.08.2021 1:10:05
Send us Fan Mail As we wrap up season one - we are with Chef Lisa Shaw of Lisa's Boutique Catering discussing her background as a Chef in New York City, navigating her experience balancing having a family and chasing her culinary dreams. Now in Chicago, Lisa sheds light on mentorship and sisterhood that reminds us of why we attempt to stay committed to this work in the first damn place. As we...
Back To Black 29.07.2021 1:19:16
Send us Fan Mail Well damn - this one is legit some chicken soup for the soul. We're with Nyabweza Itaagi and Mecca Bey of Sistas in the Village discussing their work through their farm on the south side of Chicago, intergenerational stewardship, and the importance of being felt and seen within your environments. This one has us a bit emotional for [reasons] so we'll just leave it there....
[LIVE] Anthropologically Speaking 15.07.2021 1:23:04
Send us Fan Mail Coming at you LIVE this time around with our friends Kisira Hill x David Mor of Anthropological and Spill Magazine . Broadcasting straight from the barbershop within Blind Barber Chicago, we dive into the relevant topics highlighting the state of the industry. Looking at realties that keep us tethered to the industry, why it matters to us, and what we would like to see to make it...
Take Care [Of Yourself] 18.06.2021 1:25:17
Send us Fan Mail Its almost summer and we are feeling a bit bright but that's not always the case. Knowing this, we sat down with THE Laura Louise Green of Healthy Pour to talk about all things mental health and how broad of a topic it can be. Laura talks to us about her days in a band and how her experience within hospitality evolved into the work she is doing now. As we discovered, there ar...
The [mini] Vibe Check 01.06.2021 28:07
Send us Fan Mail [ Ayo ] We have a bite sized snack[ette] (?) for you. We wanted to check in with the crew and also with you - yes, you . We've had a bevy of guests, we've learned quite a bit, we've talked a ton of truth and this also had us to process our journey thus far. This is also a reminder that this platform is yours. Hit us up at connect@termsofservice.media to submit your...
The [Industry] Exit 18.05.2021 1:25:23
Send us Fan Mail [ trigger warning ] We’re with Jamie Fischer - aka @chef.honey.bee x @wandering.wild.woman to discuss her experience within the BOH as a female within the industry. Sexism, intimidation, are sadly rampant in this industry and this conversation is even more important due to the fact that the behavior must change, but first it has be acknowledged. The hard realities and real truths...
The Reality of Hospitality 04.05.2021 1:17:33
Send us Fan Mail [ TW ] We sat down with Thomas Mooneyham of Aberfeldy who has quite the extensive journey within the hospitality industry. From time spent at a "choose your own stir fry" adventure to being named one of the city's top bartenders - he sheds light on an uncomfortable element in the hospitality space. Abuse. We acknowledge that coping mechanisms are a varied topic in t...
The Wine Perspective 19.04.2021 1:23:28
Send us Fan Mail [ TW ] Let's goooo with Philippe André . We want to provide some deep beverage insight that is most common. The wine perspective is anchored in the craftsmanship, heritage and overall entertainment of this beverage experience. Once we get through the formalities of what it feels like to make wine a bit more educational and 'palatable' - we collaboratively discuss o...
The [SX Worker] Industry 05.04.2021 1:16:55
Send us Fan Mail So - we're morning people now ? We aren't naturally, but we are just for you . The hospitality experience has always taken on many forms, and none are as silent - or prevalent, as sex work; specifically for black and brown people. We are fortunate to be able to sit down with Chicago force, Lynzo THE Heartthrob to discuss the intersectionality of sex work and the parallel...
The Integrity of Need 24.03.2021 1:21:45
Send us Fan Mail We are here with Grocery Run Club to discuss the basis of food distribution and overall support for the culture as a whole. This conversation has truly inspired us and motivated us to be more mindful of those that we share space(s) with. We also talk about the dignity of assistance and how that stigma may - yet shouldn't - deter those from putting themselves out there to be...
The Empowered Empath 11.03.2021 1:12:00
Send us Fan Mail The pressure of perfection. Its just us sitting down with Ryan Pfeiffer , who's been known as a former Michelin starred Chef - we sit down with Ryan as a person and a colleague upon the context of the industry. As a conscious individual - we thank you . The awards, the accolades, and ultimately the privilege. This conversation is unique in the ways that we look at institution...
The Undocumented Experience 25.02.2021 1:21:13
Send us Fan Mail The undocumented community is often the overlooked backbone of the hospitality experience. From agricultural contributions, to labor, to support - we are committed to highlighting the stories that uplift this industry in some of the most thankless positions. Sitting down with Alan Miguel Mares Green - formerly of Mi Tocaya, he provides a deep insight into the realities of their...
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