Terms of Service Podcast

Terms of Service

Arts EN ↓ 79 episodes

Join industry natives, Nariba Shepherd & Justin Arnett - Graham as they explore dark side of the plate conversations. All glitter's not gold out here but it doesn't mean we can't do something about it. Poised but funny, specific yet inclusive - we aim to shed light on the human costs of the hospitality experience.  Tilting the microphone to those that are often forgotten and overlooked - we commit to not only discussing the realities in the industry, but provide tangible resources to enact a more equitable landscape for all.  Crafted as post shift conversations - listen in as we talk some sh*t...

Author

Terms of Service Podcast

Category

Arts

Podcast website

www.termsofservice.media

Latest episode

May 27, 2026

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Episodes

Curation of Leadership. 14.12.2023

Send us Fan Mail NEW DROP with Josean Irizarry of Smash Jibarito   and it's the communal dialogue that excites us the most. Josean talks about his ascension through the industry, mentorship, anxiety and ultimately - how entrepreneurship has challenged his journey and overall perspective on his business development. We talk about the the impact of the culture of The Bear  and the commercializa...

[LIVE] A Mindful Journey. 01.12.2023

Send us Fan Mail LIVE DROP from the crew featuring Brad Bolt of Mijenta Tequila and Dustin Drankiewicz of Paper Plane Pizza hosted by Blind Barber Chicago. We anchor this conversation on the individual unique journey of our guests while exploring the unique parallels of their respective experiences. Beginning with Brad -  we discuss his background as a former partner of Bar Deville and owner of Ne...

The Reawakening Year. 26.10.2023

Send us Fan Mail Ayyyooo! Season 3 is a wrap and we are overjoyed with the journey. Lance Watson of Saint Della joins us to round out the season and it's viiiibeee heavy. Lance talks to us about how being a multifaceted industry guy has propelled him to craft his culinary identity through the teachings of his grandmother alongside his evolving lived experience. We also discuss how navigating...

Love Changes What We Do. 03.08.2023

Send us Fan Mail NEW DROP with Michael Baker and Steve Cantu of Wild Edible World Podcast and it's too fresh; pun intended. Michael and Steve discuss their backgrounds, how they teamed up, the history of foraging and the impact of agriculture vs. foraging. This episode is a substantial reminder to get outside and truly enjoy everything that nature has to offer. As always - a supreme thank you...

Curiosity as a Tool for Self Discovery. 23.06.2023

Send us Fan Mail This fresh drop is our 50th and its too soothing and we are wildly thankful. We are joined by Victor Chan of I Am Consciously Curious Podcast and we talk about intention, identity and how we craft the art of hospitality throughout  our experiences. Victor talks about his background as a paramedic to how, and why - he launched 'I Am Consciously Curious. We also talk about the...

From Comfort to Celebration. 03.06.2023

Send us Fan Mail Fresh drop from the crew! We are so happy to be joined by Eve Studnička and Alexis Rice Thomas of Funeral Potatoes and this just feels too good. Eve and Alexis talk us through their journey from a pandemic passion project to their process of fundraising for their brick and mortar restaurant to the importance of not taking yourself too seriously. The dynamic duo also discuss sustai...

The Honor of Homage. 18.05.2023

Send us Fan Mail FRESH DROP for the culture with Father Oskar of Birria Ta-Ta-Tacos and this deluxe episode talks about it all. We explore his Guatemalan roots, while also discussing how he began his business practice inspired by Mexican cuisine. This episode is a testament on multiple levels - from respecting the inspiration that you pull from, moderation in regards to sustainability to overall i...

The Pursuit of Meaning. 04.05.2023

Send us Fan Mail Welcome back; we've missed you and are so stoked to be back. In this fresh drop - we're joined by Chef Francis Pascal, the founder of Vendador , a nomadic[ish] Chicago-based fine private dining company  that focuses on employee forward practices. Originally from Albania - Francis talks to us about how food is the vessel for connection and how he translates that through h...

The Magic of Misfits. 02.02.2023

Send us Fan Mail FRESH DROP for the masses. Jackson Flores of Dish Roulette Kitchen is an operations consultant with over a decade of experience in international, multi-concept dining, and quick service operations. She specializes in developing operational foundations and processes for high volume concepts; built to launch, scale, and sustain profitability from concept to completion. We explore ho...

The Impact of Practice. 19.01.2023

Send us Fan Mail We're back home at Blind Barber Chicago and it feels too good to be back. To celebrate our return to our home base, we are welcoming Jennifer Kim of Alt Economy and Nemanja Milunovic to discuss Balkan cuisine while exploring hard truths of the industry. Jennifer and Nemanja speak on the importance of caretaking, accountability and shows us how fractured this industry is but r...

[LIVE] The Soul of Art. 05.01.2023

Send us Fan Mail This is how we start the new year; heritage . In 2008 four friends - Alejandro Champion , Toño Vilches, Pepe Islas and Pepe Bezaury, decided to venture into Mezcal. They started a project that represents Mexico’s values, culture, and traditions, while generating a positive impact among indigenous communities. Their first mission was to travel to the Sierra of Oaxaca, meeting with...

[LIVE] The Strength of Agility. 27.12.2022

Send us Fan Mail FINAL drop of 2022 and what a beautiful wrap to the year as we are coming to you live from Esmé here in Chicago. We are blessed to sit down with Amanda 'Raspy' Rivera and Tyrone Redic Jr . Quite the husband and wife duo within the hospitality space. Raspy talks to us about her ascension through her artistic practice while also exploring how hospitality is wildly dynamic...

The Fabric of the System. 22.12.2022

Send us Fan Mail It's not a pop - up, it's a takeover . Super special holiday drop as we have quite literally given the mic over to our friends at Not 9 to 5 and Healthy Pour . Hassel Aviles and Laura Louise Green dive into emotional intelligence, real world impact of mental health, workplace toxicity and overall industry data as the host of this episode. Hunter Seis and Alex 'AJ&ap...

No Small Plans. 08.12.2022

Send us Fan Mail This episode with Kristen Kaza is as much of a  vibe as it is a ' party for your eardrums ' . We welcome everyone's point of views and experiences and this resonates all too real. Kristen talks to us about what it means to be centrally queer - from her roots in Vermont, to being the founder of Slo Mo Party to collective ownership with REUNION Chicago and ultimately,...

The Soul of Culture. 24.11.2022

Send us Fan Mail Some holiday seasoning for the dinner table - this is black excellence, black drive, and black spirit. We are with Amanda Harth x Felton Edward Kizer of Monday Coffee talking creative entrepreneurship, the minority experience and all things that are anchored in overall spirited being. This conversation isn’t monolithic - this is dynamic, robust and culturally activating . Amanda H...

[LIVE] Fostering Community Equity. 15.11.2022

Send us Fan Mail COMING AT YOU LIVE from Perilla and we are wildly grateful, excited and inspired. We are with Thattu diving into their culinary background and philosophies within their cultural movement. Margaret & Vinod talk to us about their background in corporate America to launching their food stall in 2019, to ultimately finding their respective passions in what they are accomplishing n...

Happy Accidents. 10.11.2022

Send us Fan Mail NEW DROP with Cheyenne English and it's feels a bit sweeter this time around. We often talk about how Terms of Service is a communal platform and this episode highlights SHOP//talk - which is us placing some well deserved shine on the diverse makers and doers of all facets of the industry. Cheyenne talks to us about her journey within hospitality, the non alcoholic movement,...

What's For You Won't Pass You. 27.10.2022

Send us Fan Mail They say education is power and we couldn't agree more with that sentiment.  This episode explores the realities of that terminology within practice.  Alex Finnegan and Albert [Berto] Waarnar discuss their contrasting interests within their hospitality spaces and where they find unconventional commonality.  Alex hailing from Ireland discusses his experience being a J1 Visa ho...

[LIVE] The Sustainability of Diversity. 25.10.2022

Send us Fan Mail S U R P R I S E ! We have a [ exciting ] fresh drop coming to you LIVE from 16th Street Bar with Tia Barrett of Esmé Chicago and Josh Davis of Brown & Balanced . From their backgrounds we launch into a enriching dialogue that explores the realities of the black experience into their ascension within the industry. We look at how they build community, navigate their curiosities,...

Commit To The Try. 13.10.2022

Send us Fan Mail New drop with Casey Doody and we are feeling quite empowered and refreshed. Hailing from Naperville, IL - Casey takes us through her eclectic journey from an interest in fashion design, to her on camera audition series for The Dallas Cowboys, Valrhona , landing an executive pastry chef position, her journey through the New York City culinary scene and landing back in Chicago. This...

Hail to Herbivore[s]. 29.09.2022

Send us Fan Mail We're just too happy here. New drop for us and being in the presence of Chef Max Musto of Herbivore has us feeling all types of ways as we talk about escapism, minimization, self care and overall agency of physical health through their culinary philosophy. Conscious, confident, dedicated and impactful are a few words that come to mind but that really just scratches the surfac...

Flexing The Boundary. 15.09.2022

Send us Fan Mail WE ARE BACK - season 3, can you even believe it? This has been such a beautiful journey and we simply couldn't have gotten here without the overwhelming support of the community, our sponsors and guests. With that being said, we are beyond thrilled to welcome Hassel Aviles of Not 9 to 5 , coming to us in person from Toronto. Hassel is a powerhouse on her own but has dedicated...

Closing the Distance. 02.06.2022

Send us Fan Mail Season Finale BB!! We have the absolutely I N C R E D I B L E  Alisha Norris Jones of Immortal Milk with us for our finale and to say that we are inspired would be a massive understatement.  We will just say it - Alisha is an absolute badass and her background is such a journey.  Hailing from Boston, Alisha walks us through her background in the study of religion to how she became...

The Craft of Community. 19.05.2022

Send us Fan Mail Equitable business ethics is a cornerstone of what we are about and having Ursula Siker of Jeff & Judes on this drop speaks to the core of who we are and what we believe. Ursula realizes that being a leader within her passionate space can and 'has' lead to a bit of ego death. Standard to innovation - we discuss the preachment of autonomy, micro management, and what i...

The Age of Agency. 05.05.2022

Send us Fan Mail New episode for the masses with Dan Mason where we dive into overall restaurant management strategy, providing agency for your staff - no matter their identity or role, and leading with integrity even when it's difficult. We listen to Dan as he talks about his background amongst the industry, how he got started and why he has dedicated his life to this work. The realities of...

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