HILO

Tenant Experience Network (TEN)

Business EN ↓ 95 episodes

The Tenant Experience Network (TEN) features leading commercial real estate (CRE) professionals in conversation with host David Abrams, Co-founder & CEO of HILO. David and his guests cut through the ever-evolving, and sometimes polarizing opinions around the future of the workplace, and what it means for the importance of buildings and tenant experience. From hybrid solutions to newly imagined spaces and amenities, TEN covers the latest thinking and insights on all things property and tech from people in the trenches: building owners, property managers, tenants and leading Proptech founders.

Author

HILO

Category

Business

Podcast website

www.hiloapp.com

Latest episode

Apr 7, 2026

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Episodes

Michael Mintz, Founder and CEO of MD Squared | Building tenant relationships to improve engagement 27.05.2021

In this episode, we will learn about Michael’s journey to his current role, where he focuses on multifamily syndication, real estate consulting and 3rd party property management. We tap into his learning from early beginnings as a property manager and how he found his way to starting his own firm. Be sure to follow TEN so you never miss an episode of the Tenant Experience Network. The Tenant Exper...

Dave Cairns, Founder of CBRE Forward | The importance of uniquely tailored tenant experience 10.05.2021

In this episode, we will learn about Dave’s journey to his current role, where he focuses on working with high growth companies in the tech sector, Space as a Service operators and financial service firms. Be sure to follow TEN so you never miss an episode of the Tenant Experience Network. The Tenant Experience Network Podcast is hosted by David Abrams, CEO and co-founder of HILO, a PropTech start...

Haniel Lynn, CEO of Kastle Systems | Redefining touchless experience with focus on the end user 05.04.2021

In this episode, we will learn about Haniel’s journey to his current role, where he brings his engineering, business consulting and startup experience to the work that he does in building out a platform company.  Be sure to follow TEN so you never miss an episode of the Tenant Experience Network.  The Tenant Experience Network Podcast is hosted by David Abrams, CEO and co-founder of HILO...

Glenn Felson, Founder of PropTech and the Future of Real Estate | A new voice on tech in CRE 16.03.2021

In this episode, we will learn about Glenn’s journey to his current endeavours, where he combines his experience from working in residential brokerage, with his learning from the building access and flex-space industries. Be sure to follow TEN so you never miss an episode of the Tenant Experience Network. The Tenant Experience Network Podcast is hosted by David Abrams, CEO and co-founder of HILO,...

Becky Hanner, Principal of Commercial Asset Services | The customization of tenant amenities and ROI 26.02.2021

In this episode, we will learn about Becky’s journey to her current role at Commercial Asset Services, where she combines her early experience working in accounting, with her training in property and asset management. Be sure to follow TEN so you never miss an episode of the Tenant Experience Network. The Tenant Experience Network Podcast is hosted by David Abrams, CEO and co-founder of HILO, a Pr...

Steve Simoni, Founder of Bbot | How human interactions in CRE can create new social networks 09.02.2021

In this episode, we will learn about Steve’s journey to his current role at Bbot, where he combines his experience from working in the navy as a nuclear engineer, with his previous learning as a first-time founder. Be sure to follow TEN so you never miss an episode of the Tenant Experience Network. The Tenant Experience Network Podcast is hosted by David Abrams, CEO and co-founder of HILO, a PropT...

Jaime McKenna, Managing Director at Fengate | Why sensors & data are worthy of technology investment 29.01.2021

In this episode, we will learn about Jaime’s journey to her current position at Fengate, where she brings her extensive experience in finance and investment. We will tap into her thinking around how the office will continue to have a major purpose in our future, learn about the early days of her journey from humble beginnings to taking a company through an IPO, and gain insight into why she thinks...

Caleb Parker, Founder of Bold | Putting customers first when it comes to CRE 15.01.2021

In this episode, we will learn about Caleb’s journey to his current position at Bold, where he combines his learning from his experience as a founder and executive in the flexible workspace industry. We will tap into his thinking around “controlling the entire customer experience” as one of his keys to success, learn about the early days of his entrepreneurial journey, and gain insight into why he...

Introducing Season Two of TEN 07.01.2021

With recent events accelerating the creation of tech-enabled buildings, now is the time to delve deeper into conversations about how we can support the return to the workplace, knowing full well that it will be much slower than first contemplated. Flexibility will continue to evolve as an emerging theme in CRE, recognizing that people will be working from everywhere. More than ever, we have an opp...

Lorri Rowlandson, Senior Vice President, BGIS | How technology drives data insights 02.12.2020

In this episode, we will learn about Lorri’s journey to her current position at BGIS, where she builds on the intersection of real estate operations and innovation through strategic thought leadership. We will tap into her thinking around “technology as an enabler, helping to drive insights from data”, hear her views on becoming an expert through lifelong learning, and begin to explore our mutual...

Annie Rinker, Director, Office of Innovation, Hines | How tech is changing Tenant Experience 11.11.2020

In this episode, we will learn about Annie’s journey to her current position at Hines, where she builds on the intersection of co-working and traditional commercial real estate by exploring ways to drive value. We will tap into her thinking around “how technology is changing client experience”, hear her views on the changing role of the property manager, and begin to explore where “coworking” meet...

Matt Knight, PropTech Investor | How tech will get us back to the workplace 14.10.2020

In this episode, we will learn about Matt’s journey to his current role as investor and board member, where he combines his learning from early days in private equity, to becoming a “PropTech nerd”. We will tap into his thinking around “how tech will get us back to the workplace” as one of his keys to success, and get a glimpse into what is top of mind for Matt as he continues to navigate through...

David Popler, Managing Director, Solutions Development, JLL | Using data to elevate client service 25.09.2020

In this episode, we will learn about David’s journey to his current position at JLL, where he combines his learning from such roles as Chief Revenue Officer to Vice President of Business Development. We will tap into his thinking around “using data to serve clients better” as one of his keys to success, and get a glimpse into what is top of mind for David as he continues to navigate through new ch...

Kay Sargent, Sr. Principal, Dir. of WorkPlace, HOK | Tech-enabled environments & doing what you love 14.09.2020

In this episode, we will learn about Kay’s journey to her current position at HOK, where she applies her expertise in workplace design and strategy issues to create thoughtful solutions for her clients. We will tap into her thinking around “what it takes to become an expert and doing what you love” as one of her keys to success, her views on creating tech-enabled environments, and get a glimpse in...

Jeff Dennis, Entrepreneur in Residence, Fasken Law | Curiosity and the desire for lifetime learning 01.09.2020

In this episode, we will learn about Jeff’s journey to his current position at Fasken, where he combines his learning from being an entrepreneur, with his expertise as a business advisor and lawyer. We will tap into his thinking around “curiosity, his desire for lifetime learning and the ability to reinvent yourself” as his keys to success, and get a glimpse into what is top of mind for Jeff as he...

Lee Odess, CEO Inside Access Control | Self-awareness & shifting from Access Control to Access Care 17.08.2020

In this episode, we will learn about Lee’s journey to his current position as founder and publisher, where he combines his industry experience, with his expertise in the technology space. We will tap into his thinking around “self-awareness” and recognizing the “business opportunity”, as his keys to success, and get a glimpse into what is top of mind for Lee as he continues to navigate through new...

Neil Lacheur, EVP & Principal, Avison Young | Building your own story & starting as an entrepreneur 04.08.2020

In this episode, we will learn about Neil’s journey to his current position at Avison Young, where he combines his learning from being an entrepreneur, with his corporate experience. We will tap into his thinking around “building your own story” as one of his keys to success, and get a glimpse into what is top of mind for Neil as he continues to navigate through new challenges and emerging opportu...

Chris Tambakis, CEO Adgar Canada | Doing what is right for the customer, and loving what you do 21.07.2020

In this episode, we will learn about Chris Tambakis’s journey to his current position at Adgar, with over $1B in assets under management. We will tap into his thinking around “doing what is right for the customer” as one of his keys to success, and the importance of “loving what you do”. We will get a glimpse into what is top of mind for Chris as he continues to navigate through new challenges and...

Jon Love, CEO KingSett Capital | Success, communication, and building horsepower during a pandemic 10.07.2020

This episode of TEN features Jon Love, CEO of KingSett Capital , a leader in the commercial real estate industry, who took time out from his vacation with his family to talk with us today. In this episode, we will learn about Jon’s journey to his current position at KingSett Capital, with over $13B in assets under management. We tap into his thinking around “working in the moment” as one of his ke...

Trailer 24.06.2020

Introducing the Tenant Experience Network Podcast, hosted by David Abrams. Subscribe for more episodes with leading professionals and industry experts with experience in the built world. 

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