Teleperformance Podcasts | Feel the Connection

Do you know what anti-racism means? Join Lybra Clemons, Chief Diversity, Inclusion, and Belonging Officer at Twilio, and Cesar Soliman, Executive Vice President, BFSI at Teleperformance, as they discuss racial discrimination and how companies and employees can eliminate it in the workplace. Tune into the podcast now.

On the first episode part of the Citizen of the Planet Podcast Series, Zabdyk Braumeister, Environmental Project Leader for the TP Group, interviews Jake Gillera, Director, Facilities Management at TP Philippines, about the successful initiatives being conducted at the country’s sites to help reduce the group’s carbon footprint.

As part of the Women Leading Change Campaign, we asked Nathalie Gillio, Corrine Lim, and Rupanjana Chakravarty, winners of Datathon (TP’s Analytics Hackathon), to share their thoughts on how to encourage girls and women to pursue opportunities in the fields of science and technology. Listen to our podcast to hear their insights and learn how they break the bias.

With ever-evolving customer expectations, knowing the customer and reacting to their needs faster is key to delivering the best customer experience. Join Swapna Bapat, Head of Data and Artificial Intelligence at Microsoft, and Sachin Garg, Head of Center of Excellence (Technology, Analytics, Process Excellence) at Teleperformance, as they discuss how leveraging analytics and artificial intelligenc...

At TP Digital, we believe that good is never good enough and to make things high-tech, we need human touch. Our people are our strength with changing times and automation taking over, we’d like to highlight the work our people do. From Consulting to Analytics to technology that enables our innovative ideas and transforms them into reality, we’d like to converse with these assets and know their jou...

In this latest podcast, Anna Marie Crowley, Vice President and Acting Global Head of Human Resources at Avaya, and Miranda Collard, Global Chief Client Officer at Teleperformance, explore ways to achieve women’s equality, inclusion, and empowerment in the workplace. Join them in celebrating all the loving, brilliant, and determined women worldwide! Tune in now and be empowered! #WomenLeadingChange

We are back one last time with our Executive members of the Black@TP Board. They will share insight of their journey to Teleperformance, paths that they paved along the way, and the future they are looking to build within the organization and within this Employee Resource Group!

Join us as our leaders take an unexpected turn during our 3rd Black History Month podcast. Originally scheduled to speak on the 2022 Black History Month theme, Black Health & Wellness, the Black@TP board could not ignore the recent happenings of Amir Locke, the latest in tragic stories among their community. Listen as they speak on how this has affected their mental health, conversations they...

We are back for week 2 of our Black History Month mini-series with the Black@TP board. Listen as they speak about Black Excellence, relationships made with colleagues, and the journey of some of their very own board members! You may be surprised by the outstanding volume of Teleperformers that started their journey as agents and now sit as leaders within the organization!

As we begin to celebrate Black History Month across Teleperformance, we thought it would be the perfect time to bring all of our Black@TP board members together. This gives an opportunity for them to tell us more about the Employee Resource Group Black@TP, what they stand for, and how to get involved. You will hear from our Global Chief Client Officer, Miranda Collard, Executive Sponsor Jenn Ander...

We will visit Madagascar in this episode of TP All Aboard series. Join us to get detailed information about culture and touristic places. Also, you will have the chance to discover the hidden places in Antananarivo. Let’s explore Madagascar!

We will visit The Netherlands in this episode of TP All Aboard series. Join us to get detailed information about culture and touristic places. Also, you will have the chance to discover some famous cities. Let’s explore The Netherlands!

Want to learn how AI-driven coaching and personalized training tools can help achieve performance management excellence? Gain valuable business insights from our exclusive discussion with Melissa Chang from Centrical and Paul Joustra from Teleperformance. Don’t miss out! Listen now.

We will visit Nigeria in this episode of TP All Aboard series. Join us to get detailed information about culture and touristic places. Also, you will have the chance to discover the hidden places in Lagos. Let’s explore Nigeria!

We will visit North Macedonia in this episode of TP All Aboard series. Join us to get detailed information about culture and touristic places. Also, you will have the chance to discover the hidden places in Skopje. Let’s explore North Macedonia!

We will visit Romania in this episode of TP All Aboard series. Join us to get detailed information about culture and touristic places. Also, you will have the chance to discover the hidden places in Bucharest. Let’s explore Romania!

Join Philippe Mercier, Asia Pacific Vice President at NICE, and Dave Rizzo, Teleperformance Vice President for Asia Pacific, as they discuss how applying AI in analytics delivers the best customer service results. Are you unlocking the full potential of your customer data? Find out in this insightful podcast.

With the pandemic and trend toward remote work, how can companies provide inclusion to groups that may otherwise have difficulties finding employment? Learn the answers to these questions and more during the exclusive discussion between Clementine Gauthier-Medina, SVP corporate social Responsibility at Teleperformance, and Scott Ballina, Senior Director of Diversity, Belonging and Giving at Citrix...

We at Teleperformance are committed to making a great place to work for everyone, and some of our leaders came forward to talk about International Men’s Day/Blue November. Listen to this podcast where TP’s Men shared real-life experiences that can positively impact wellbeing by raising awareness, encouraging men to talk, and promoting positive conversation about men's universe and mental health.

In honor of Movember and International Men’s Day TPUSA opened a survey for employees to nominate coworkers they felt should be recognized for being inspirational and above and beyond employees. International Men’s Day is about celebrating and recognizing men who have made different accomplishments, achievements, and honors the positivity contributed by men to society. Our Teleperformance employees...

How does Teleperformance ensure a fair environment among employees who are working remotely? What are the initiatives that are geared towards diversity and inclusion? These questions and more were answered in our LinkedIn Live with Angelique Buster, MBA from Khoros , and Lisa Dolan, TP's SVP of Employee Engagement and Global Head of Diversity and Inclusion. Listen to this podcast and embrace diver...

Every year, October is observed as Breast Cancer Awareness Month across the globe, presenting an opportunity to spread awareness on one of the leading causes of death in women. It’s such an important topic and we wanted to help raise awareness with this Pink October interview. In this episode, Lisa Dolan, TP's SVP of Employee Engagement and Global Head of Diversity and Inclusion, interviews Athina...

The final week of Cybersecurity Awareness Month will delve into social engineering and phishing attacks. Studies showed that the top cyber attacks from 2020 includes ransomware and phishing where 98% of cyberattacks rely on social engineering. As per reports from Google, most SEAs are now carried out as Phishing Attacks via emails or websites. This final week will focus on different types of socia...

A conversation about the importance of taking care of our mental health. Nicolas Alvarez, psychologist and Mental Health Leader at TP MAR, talks about key concepts and habits we all need to bear in mind when thinking about our well-being. Listen and share!

While it is important that we secure our data, it is equally important that we safeguard user's identity. As we become more digitize, data privacy is taking on greater importance. The third week of Cybersecurity Awareness Month will look into data privacy and what steps to take to help protect your personal data, our client's and customer's data. This podcast features David Pearce (Director, Globa...