Tech on Toast, The Hospitality Tech Podcast

This week Chris talks to Mason Potter, Co-Founder of ⁠grtfl®.⁠ grtfl® streamlines the entire tipping process for your business and team, directly saving time and money. Using grtfl®, tips can be instantly and automatically paid in and out. Our single-pane dashboard provides real-time income and tip distribution data for you to incentivise your team further. Retain great talent by giving them compl...

This week Chris talks to Richard Hartley, Chief Growth Officer at S4labour. S4labour provides labour management and productivity tools for a range of different industries. It is designed and built by a team of highly experienced operators with decades of experience running and managing some of the U.K’s best brands. S4labour tools enable providers to grow their sales, through empowered labour depl...

This week Chris talks with Joseph Cordy, Head of Commercial at Paddy & Scotts So who are Paddy & Scotts? "We’re on a mission to fuel the ambitions of coffee growing communities and coffee lovers all over the world. For all our bravado, chest-beating and travel stories; fundamentally, we're coffee producers. We grow, source, import and cherish some of the finest coffees on the planet. What’...

This week Chris talks with Lawrence Pelletier from Redcat Hospitality Technology. Lawrence was kind enough to share some time with us on his visit to the UK from Melbourne, Australia. He took in the weather, the tennis , our restaurant scene and unfortunately for me the Ashes!! Redcat’s end-to-end digital ecosystem gives businesses a suite of services to provide great customer experience and run o...

🌍🚀 Ready to take your hospitality business to the next level? Check out our latest episode of Tech on Toast as we discuss growth strategies and infrastructure with Deliverect. This week Chris meets Joe Heather, UK & IE General Manager of Deliverect. Deliverect's core product is middleware post-injection , which is the fundamental aspect of the company. However, over the years, it has develop...

This week Chris talks to Stephen Phillips, Director of Operations at Marugame. During the chat we discuss: The excitement surrounding the arrival of Marugame during the pandemic and the challenges of anglicising the brand for the European market The challenges of building a brand during a pandemic, Steve shares their experience of building a brand during the pandemic and the unique obstacles he fa...

This week Chris meets Griff Holland & Ed Brown, Founders of Zedible. Griff & Ed are on a mission to support the industry in first finding out where you are in your journey of truly managing Carbon in your hospitality business and secondly providing the actionable data to navigate your way to averting more co2 from their business, whilst not affecting the customer journey and saving some ££...

I was very fortunate this week to spend time with Matt Grimshaw Founder of Youda , we were also joined by my old mate Kieron “The Boy” Bailey , co-owner at Otolo . Kieron has been an advocate of Youda (and Matt!) since its inception so he joined us to share his thoughts too! Youda can be found on our tech on toast marketplace on the link below, where you can also watch the podcast. 👇 "Youda is a...

This week Chris meets James Laden, Co-Founder of ttagz. Who needs  influencers  when you've got  customers? ttagz is the world's first user-generated content tool for hospitality. Let your customers share their experience and reach real, local people through organic marketing." During the chat, we discuss the following: How working with influencers motivated Ttagz to cane the game by incentivising...

This week Chris talks with Sophie MacDonald, Marketing Director at Fuse & Ignite; we discussed how to Integrate E-commerce into your marketing strategy. During that chat, we discuss, The importance of incorporating e-commerce into the annual marketing plan. Highlight the significance of e-commerce touchpoints and their potential benefits for restaurant businesses. Explain the various touchpoin...

This week Chris met David Hume, Uk & LATAM Director at Marketman. During the chat we discuss, What issues businesses are facing in their kitchens around the world and do they differ in each geographic location How the cost of living crisis is providing another hurdle to operations & what levers the operator can pull to drive more profit What problems can Marketman fix for the hospitality o...

This week Chris talks with Aaron Solomon, Co- Founder of Ambl. Ambl is the app helping spontaneous people find last minute reservations, you can downlaod the app on apple or android here. During the chat we discuss: How Aaron turned his back on banking and together with his Co-Founder started to fix a problem he had come across trying to book a reservation last minute himself How you never stop ra...

This week Chris meets Gaurav Malik,Vice President - International Expansion, UrbanPiper. "Urban Piper helps you manage your food delivery channels on one dashboard, no more juggling multiple tablets. With UrbanPiper's integrations you can manage orders from  Deliveroo, Just Eat, UberEats, Flipdish & others  straight from your ePOS or our delivery manager dashboard." During the chat we discuss:...

This week Chris talks to Christian Mouysset, Co-Founder at Tenzo. Tenzo powers restaurant performance. Bring your tech stack together in one place, get meaningful recommendations on how to hit your targets and shift from surviving to thriving. You can find Tenzo on our marketplace here. During the chat we discussed: Christians journey from operator to Tenzo and how Tenzo was born out of a passion...

This week Chris meets Charles Gray, CRO at Paytronix. What does Paytronix do? Combining data and marketing automation in one unified dashboard makes it easy for you and makes it easy for your guests to engage with your brand while becoming loyal customers. Charles was in the UK visiting Paytronix customers so we grabbed him for a quick chat, during the chat we discussed, His focus on guest experie...

This week Chris meets Robin Chiang, Vice President of Global Sales & Services at ⁠OpenTable.⁠ OpenTable is a global leader in restaurant technology, with product innovation at its core. Founded in 1998 and based in San Francisco, California, OpenTable now powers hospitality at more than 55,000 restaurants worldwide, connecting more than 1.5 billion diners with restaurants every year. During th...

This week Chris meets Dan Brookman & Sam Brown from Airship & Toggle. " We send 49 million emails a month, my job is to get to people out dining in hospitality" Dan Brookman. If you have not met these two before, well, you are in for a treat. We had great fun chatting about all things marketing & even managed a Mr & Mrs. Quiz at the end of the podcast to check how much they really...

This week Chris meets Joel Satchi & Greg Gibbons. Joel is the co-founder of EmenuNow & Greg is the central operations director at The Big Table Group. During this episode we discuss, Joel's experience of traveling the world and experiencing hospitality in different countries but seeing the same customer service issues, Why Joel picked this industry to build a new product and how he has add...

This week Chris talks to Chris Joliffe, CRO at Kobas & Katie Rose, CFO at Market Halls. We bring together customer and supplier to talk about relationships. problem-solving and ensuring that the customer is not just supplied but supported. During the chat we also discuss: The most significant barriers facing Katie & Market Halls each day, and how  Market Halls seeing off those challenges?...

This week, Chris meets Chris Sanderson Founder of Limber . What is Limber? "This is gig economy 2.0. This isn’t about turning the world into temps. This isn’t about digitizing the race to the bottom world of staffing agencies. This isn’t about random people turning up to shifts in pubs. This is empowering people to live a happy, flexible, and varied work life. This is making it easy, cost effectiv...

This week Chris talks with Paul West, Founder & CEO of Ignite & FUSE . About Ignite & Fuse Ignite is an integrated marketing agency fusing strategy, creativity, and technology for elite brands and leading hospitality businesses globally. Fuse houses 5 e-commerce products under one roof, pay and order at table, collection & delivery, event ticketing, gift vouchers & the ability...

This week Chris chats with Patrick Clover, Founder of Stampede. Stampede provides a range of digital tools for hospitality businesses to grow, by bringing back more customers, improving their reputation and saving them time along the way. Data-driven and cloud-based software that does the heavy lifting for owners, managers, operators and marketers. Our digital tools include compliant data capture,...

This week Chris talks with Dan Hudson, Founder & CEO of GIGL "Gigl was born out of the desire to bring recruitment into the 21st century. We wanted to make it simpler for companies and candidates to connect with one another, in a way that's truly engaging for everyone involved. We are not a recruitment agency. We are a technology platform that's fundamentally changing the way people find and a...

This week Chris talks with Victoria Searl, Headhawk & Founder of Datahawks. DataHawks are Hospitality and Retail Email Marketing Specialists & Vic is determined to empower all marketers to take their seat in hospitality boardrooms all over the UK. During the chat we discuss: Vic's mission is to connect people and two very impressive WhatsApp groups that are leading change What hospitality...

Hello, all 👋 The tech on toast podcast returns with Carl Jacobs, Co-Founder & CEO at Apicbase Chris talks with Carl this week about how to drive more profit through your food business using technology. During the chat we discuss: 👍The journey of Acipbase from kitchen hardware to kitchen management software 👍Discuss why managing food cost is very complex and different ways to combat it 👍How...