Tech on Toast, The Hospitality Tech Podcast

Hey everyone! I'm excited to announce the latest episode of the Tech On Toast podcast, where we dive deep into the world of hospitality tech with our special guests from Yumpingo, Jess Walton and Darren. If you’re in the hospitality industry or just curious about how technology is transforming the way we operate, this episode is a must-listen! Here are my top three takeaways: The Power of Feedback...

Exploring Food Marketing and Allergens with Ewan Phillips - Tech N Toast PodcastJoin us for an enlightening conversation with Ewan Phillips, co-founder of 'And It Has,' on this episode of the Tech N Toast podcast. Ewan shares his journey from food marketing to creating a tech solution for allergen management in the hospitality industry. Discover how his passion for food, customer experience, and c...

Future-Proofing Hospitality: Why Reliable Tech & Seamless Payments Matter 🔹 What does it take to run a smooth, tech-driven hospitality business in 2024? 🔹 Why is reliable, integrated technology critical for growth and guest experience? 🔹 How can the right payment solutions help operators avoid downtime and lost revenue? In this episode of the Tech on Toast Podcast , Chris Fletcher is joined...

Streamlining Hospitality with Supy: Insights from Tech On Toast Season 11In this episode of the Tech On Toast podcast, hosted by Chris Fletcher and sponsored by ZenZap, we dive into the game-changing tools for managing hospitality teams. The episode features a special guest, Dani El Zein, founder of Supy, who shares his journey from running a restaurant to developing a comprehensive back-office sy...

Hey everyone! I'm excited to announce the latest episode of the Tech On Toast podcast, where we dive deep into the world of AI recruitment with two incredible guests, Ed Godwin and Ed Grimes from Talent Unlimited. If you're in the hospitality industry or just curious about how technology is transforming recruitment, this episode is a must-listen! Here are my three key takeaways:Efficiency Meets Qu...

🎧 New Episode Alert: Discover ZenZap with Josh Phillips and Noam Neumann! Hello Tech On Toast Family,I hope this email finds you well! I'm excited to share our latest episode of the Tech On Toast podcast, where we dive deep into the world of team communication and productivity with the co-founder & Business development lead of ZenZap, Josh Phillips and Noam Neumann. In this episode, we explor...

🚀 New Episode Alert: Tech On Toast Podcast! 🎙️ I’m thrilled to announce our latest episode featuring the incredible Carl Orsbourn SVP of Invisible and co-author of the insightful book, Delivering the Digital Restaurant . In this episode, we dive deep into the evolving landscape of hospitality technology and the impact of AI on the restaurant industry. Here are three key takeaways that you won’t w...

Hey everyone! I'm excited to announce the latest episode of the Tech On Toast podcast, where we dive deep into the world of logistics and delivery with Patrick Eve, the Head of UK at Nash. If you’re in the hospitality or retail sectors, this episode is a must-listen! Here are three key takeaways that stood out to me:The Evolution of Delivery Services: Patrick shared fascinating insights into how d...

Hey everyone! I'm excited to announce the latest episode of the Tech On Toast podcast, where I had the pleasure of chatting with Jules Smith, co-founder of Blend. If you’re in the hospitality industry or just interested in innovative training solutions, this episode is a must-listen! Here are three key takeaways that really stood out to me:Revolutionizing Training for the Deskless WorkforceJules a...

Welcome to Season 10 of the Tech On Toast podcast, brought to you by OpenTable! In this episode, we dive deep into the world of hospitality tech with the Orderpay team. Join us as we explore how OrderPay is revolutionising the dining experience by streamlining order and payment processes for restaurants. Meet our guests:Shakira - Head of Customer Operations at OrderpayJames - Chief Technology Offi...

In this festive episode of the Tech on Toast Podcast, we sit down with Ed Christmas, Managing Director at Bums on Seats, to unwrap the secrets behind successful sales strategies in hospitality. From maximising Christmas bookings to addressing year-round operational inefficiencies, Ed shares his invaluable insights and top tips to help operators thrive in the competitive hospitality landscape. 💡 W...

In this episode of the Tech on Toast podcast, we’re thrilled to spotlight two inspiring female founders, Alana Brailsford and Eve Williamson, from Served . These trailblazers are not just building technology; they’re addressing a critical challenge in the restaurant industry: supporting individuals with food allergies and dietary restrictions. Their mission? To make dining out safe, inclusive, and...

I'm thrilled to announce the latest episode of the Tech On Toast podcast, where I had the pleasure of chatting with my old friend, John Horsfield, Chief Revenue Officer at Centegra. We delved into the fascinating world of restaurant technology, customer service, and the evolving landscape of the hospitality industry. Here are three key takeaways from our conversation that I believe will resonate w...

This months bonus episode was recored LIVE at the Hostech event hosted by MCA. How can tech empower customers and operators, across all hospitality touchpoints? In this wide-ranging panel discussion, sector CTO's and operator specialists discuss their vision of future progress, from the evolution of loyalty and rewards, to ordering and payments, to robotics and AI. Panellists: David Rose Senior Di...

Welcome to Season 10 of the Tech On Toast podcast, brought to you by OpenTable! In this episode, we dive into the world of restaurant technology and employee experience with our special guests, Tommy, Head of Restaurant Systems at Honest Burgers, and Matt Grimshaw, Founder of youda. Join us as we explore the challenges faced by the hospitality industry, particularly around employee communication a...

In this episode, I had the pleasure of chatting with Oli, the Head of People and Engagement at Pizza Pilgrims. We delved into the world of innovative HR practices and the impact of technology on employee engagement. Here are three key takeaways from our conversation:The Power of AI in Employee Engagement: Oli shared insights on how they implemented "Joshua," a chatbot in Workplace, to streamline c...

I'm excited to share the latest Tech On Toast episode, where I had the absolute pleasure of chatting with Tom James, Managing Director of Bills. We dove into his incredible journey in the hospitality industry, from pulling pints as a bartender to leading a beloved restaurant brand. Here are three key takeaways from our conversation that are gold for anyone in hospitality:🔥 1. People and Profit –...

Welcome to this exciting episode of the Tech On Toast podcast! Join host Chris Fletcher as he dives into the world of baking and technology with special guests Matthew Jones, founder of Bread Ahead, and David from Square. In this episode, we explore:Matthew's incredible journey from chef to bakery owner, including the growth of Bread Ahead from its origins in Borough Market to its expansion into i...

🚀 New Podcast Episode Alert! 🎙️I'm thrilled to announce the latest episode of the Tech on Toast podcast, where we dive deep into the evolving landscape of payments in the hospitality industry. This week, I had the pleasure of speaking with three industry leaders: Andy Maynard, Technology Director at The Restaurant Group, Chris Jolliffe, Head of Enterprise Sales at Dojo, and Nick Fryer, CTO at Doj...

🚀 Exciting news! Our latest episode of the Tech On Toast podcast features Rod Schneider, CEO of Workforce.com and Tanda! 🎙️ 1/ 🏢 Rod shares his journey from aspiring cricketer to tech entrepreneur, and how Workforce.com is revolutionising workforce management. 2/ 💡 Discover how Workforce.com tackles scheduling issues and reduces employment friction for shift and hourly workers. Their mission? T...

In our latest episode, I had the privilege of speaking with Oli Cavanagh, co-founder of StrikePay, about how they’re reshaping digital tipping across hospitality and service industries. 💸Here are some highlights: • StrikePay was born during the first week of the 2020 lockdown, addressing the decline in cash usage. Their solution? Transforming any phone into a payment terminal with NFC tags and QR...

Grab a cuppa and get comfy, because in this episode we have a natter with Tom Hacquoil , the CEO at Pinpoint. He shares his thoughts on the ever-evolving world of recruitment technology and the candidate experience. Highlights: • Hitting the Century Mark (00:01:00): Tom kicks things off by mentioning he’s just boarded his 100th flight this year—talk about clocking up the air miles! • Finding Your...

In this episode of the Tech On Toast podcast, Chris Fletcher sits down with Mo Fayed, founder of Grub Tech, to dive deep into the world of hospitality technology. They discuss the evolution of tech in the restaurant industry. Key Topics Covered: [00:05:30] Automating Restaurant Order Management Mo explains how Grub Tech’s platform automates the entire order lifecycle, reducing the need for manual...

In this week’s episode, we had the pleasure of chatting with Champa Magesh, Managing Director of Access Hospitality, who shared valuable insights on the importance of creating lasting memories in the hospitality industry.🌟 Key Highlights:Memories Over Transactions: Hospitality is not just about service; it’s about creating emotional connections. Champa explains how every significant moment in lif...

In this week’s episode, I had the pleasure of chatting with Nick Paine, the visionary founder of Opspot, and what a conversation it was! 🌟Nick shared his incredible journey, from working in the Middle East with a Saudi family office to investing in cutting-edge restaurant tech companies in California, and eventually founding Opspot right here in London. His experience with facial recognition tech...