Tech for Business

On the Tech for Business podcast, the host talks with Kelsey, an AI operations coordinator, about the difference between automation and AI and why people confuse them. Kelsey explains that automation follows rules you provide while AI figures out the rules, using analogies like a dishwasher (automation) versus a cook (AI), and notes marketing has contributed by labeling many products as “AI.” They...

On the Tech for Business podcast, Collin (Manager of Solutions Engineering at ThreatLocker) and Nate (Director of Cybersecurity at CIT) discuss how to build cybersecurity awareness and secure habits earlier—especially in K–12 and universities—based on Colin’s dark web presentations showing frequent compromises in education. They explore generational shifts as kids adopt internet-connected devices...

Kelsey (AI Operations Coordinator at CIT) and Kyle (President & CEO) explain how they built an AI “morning briefing” and daily recap workflow that functions like an executive assistant, pulling context from connected tools such as Outlook/365, Teams, Monday.com or Notion, SharePoint, and a ticketing system. Kyle describes using Claude Code with simple slash commands (e.g., /morning and /daily...

Kelsey talks with CIT President and CEO Kyle Etter about recent AI releases like GPT 5.4’s native computer control, Gemini 3.1 updates, and the shift from chatbots to agentic AI that can navigate business systems and complete real work. They discuss why IT infrastructure must now include AI governance, identity, logging, permissions, and emerging liability and insurance considerations for “digital...

In this third LinkedIn Live AI chat, Kelsey and Todd discuss how to define and prove AI ROI, arguing many AI projects fail due to poorly defined returns beyond simple time-savings. They distinguish AI activity from AI value, stressing goal-driven, iterative adoption and measurable milestones executives and CFOs can trust—typically cost savings (growth without headcount) or revenue impact (more lea...

In this LinkedIn Live episode, host Kelsey and Todd discuss how to improve AI workflow results by moving beyond vague prompts like “write me a marketing email” and using an iterative approach. Todd shares the CRIT framework (Context, Role, Interview, Task), recommends prompting AI to ask clarifying questions one at a time, and stresses specifying desired outputs such as a Word document, table, or...

Kyle (CEO & President at CIT) and Brett (VP of Technical Sales at Genians) join us to discuss recurring and emerging security challenges, including protecting the inside of the network, visibility into who and what is connected, and meeting audit requirements in regulated industries like credit unions and manufacturing. They discuss how VPN zero-days and compromises render perimeter-only defen...

In the first AI Live chat on LinkedIn, Kelsey interviews CIT President and CEO Kyle about how he uses Claude Code as an agent-based executive assistant running locally on his MacBook. Kyle describes building MCP connectors into business systems like Halo (ticketing/PSA), NetSuite (financials), email, and team chats, plus using “skills” that load only when needed to save tokens and cost. He explain...

Human Oversight, Transparency & What It Means for Global AI Regulation In this episode, Todd (COO & CISO) and Nate (Director of Cybersecurity) to discuss South Korea’s new AI Basic Act and what it signals for AI regulation globally. They outline the law’s focus on guardrails such as mandatory disclosure when AI is used, clear labeling of AI-generated content, human oversight in high-impact...

CEO & President Kyle and Graphic Designer & Brand strategist Kelsey explore how prompting has evolved from using AI like a “smarter Google” to structured strategies that deliver sharper, less generic results. They break down the CRIT framework (Context, Role, Interview, Task), share why detailed context reduces hallucinations, and explain how prompt libraries and model memory speed up repe...

In this episode, we are joined by Cole, a Power Platform Developer, and Kelsey, a Graphic Designer and Brand Strategist, to discuss the key differences between various AI models. The conversation emphasizes the importance of trial and error, context, and the specific needs of different departments within a business. We also touch on the practical applications of GPT, Copilot, and other tools, and...

Join Jason & Nate for an in-depth discussion on the evolution of file storage and compliance in the commercial furniture industry. They delve into the practical implications of technology on business outcomes, especially focusing on the compliance and security components crucial for industry standards like CMMC. They explore the benefits of cloud-native solutions like Ignite for file storage,...

In this series episode of our Tech for Business podcast, join Todd, COO and CISO, and Nate, Director of Cybersecurity, as they discuss the evolving cybersecurity landscape for 2026. They explore the critical importance of transitioning to Zero Trust architecture, managing identity tools beyond Microsoft Active Directory, and leveraging cloud-based solutions. Discover insights on the roles of non-h...

Welcome to an exciting episode as we kick off 2026 with our top tech trends! Join Kyle (President & CEO), Todd (COO & CISO), and Nate (Director of Cybersecurity) as they explore the hottest topics in technology. From the ongoing importance of Zero Trust Network Access to the rapid advancements in AI and wearable tech, this episode is packed with insights. Discover how AI is being leveraged...

In this episode, we dive into the practical aspects of implementing AI in your business. Host Kyle, CEO and President, and Scott, Director of Strategic Services, discuss their personal experiences with AI and automation. They explore major roadblocks businesses face when starting AI projects, such as data unification and training. The conversation emphasizes the need for collaboration across depar...

In this episode, we sit down with Kyle, the CEO and President of CIT, to discuss how to choose and implement your first AI project. Kyle provides insights into prioritising AI projects, from identifying repetitive and time-consuming tasks to using AI for automations and augmentations. He explains the importance of documenting processes, tracking time, and evaluating ROI to ensure the success of AI...

In this episode, we are joined by Kyle, the President and CEO, and Todd, the COO and CISO, to discuss the critical importance of vetting your vendors. Kyle and Todd delve into why businesses need to meticulously select their vendors, the risks of failing to perform due diligence, and the benefits of building strong partnerships. They also offer practical advice on key questions to ask during the v...

Building a Security Culture: Insights from CIT In this episode of 'Our Tech for Business' podcast, Nate, the Director of Cybersecurity, and Todd, the COO and CISO, dive into the importance of building a robust security culture within organizations. They discuss the significance of integrating security into company culture, the challenges faced when implementing security measures, and the disconnec...

In this special Cybersecurity Awareness Month episode of the Tech for Business podcast, Todd (COO and CISO) and Nate (Director of Cybersecurity) discuss the importance of critical infrastructure and its relationship to cybersecurity. They provide insights into what constitutes critical infrastructure, the impact of legacy systems, and the foundational best practices for cybersecurity. Key highligh...

In this episode of the Tech for Business podcast, hosts Jason, vCIO, and Mitchel, business development representative, share their experiences from Configura’s Experience Conference. They discuss the importance of understanding how users leverage technology, the role of designers in commercial workspace solutions, and the innovative Aura Acceleration product aimed at enhancing designers' efficienc...

In this episode we sit down with Ven, Director of Information Security at ArmorPoint. The discussion dives deep into the rising threat of Ransomware as a Service (RaaS), where ransomware developers create and sell or lease their malicious software to other criminals. The episode explores the roles of RaaS operators, affiliates, and initial access brokers, highlighting the rapid deployment and wide...

Delve into the complexities of home network security, especially in the era of smart devices. They discuss data usage by smart devices, share insights on the importance of segmenting networks, and detail measures to enhance home network security. From explaining the significance of unique passwords and multi-factor authentication to weighing the pros and cons of having multiple high-tech gadgets,...

In this episode of Our Tech for Business podcast, we dive into the buzzword of deepfakes during Cybersecurity Awareness Month. Joined by Todd, our COO and CISO, and Nate, our Director of Cybersecurity, we explore what deepfakes are, their evolution from voice cloning to sophisticated video manipulation, and their dangerous uses, including impersonation and cyber attacks. We also discuss the impact...

In this episode, we have a special discussion on the importance of building strong business partnerships. Mike Eterno, Channel Business Manager at Barracuda Networks, and Kyle, President & CEO of CIT, dive deep into what makes a true partnership in the business world. From understanding each other's strengths to the critical role of communication, we cover it all. Whether you're wondering how...

Join CIT’s President and CEO, Kyle, as he explores the transformative impact of AI on IT support and help desks. Discover how AI augments support tasks, speeds up resolution times, and brings data-driven insights to enhance customer service. Kyle also addresses data privacy concerns, the human role in AI-driven environments, and the future skillsets required for IT professionals in an AI-enhanced...