Tea with the Queen

 One of the most common questions I get asked as a business coach is, "How do I price my services?" It causes stress and anxiety for many entrepreneurs so today I want to talk about value-based pricing and how value-stacking can make your offerings irresistible. Value-based pricing is a strategy where the price of a product or service is determined by the perceived value to the customer rathe...

“People just aren’t buying right now”. It’s a phrase I’ve heard many times over the last 6 months at least, and I understand how difficult it can be to make sales right now.  With rising interest rates, a housing crisis, ads becoming more expensive and generally sluggish social media engagement, we know the market has changed.  But to say that people aren’t buying right now without looki...

As we approach the end of the financial year, small business owners need to reflect on their financial position and make strategic decisions for the year ahead. That’s why today I’m sharing 10 key questions you can ask yourself to ensure financial preparedness.   1.       Have I maximised all my tax deductions? 2.       Are my financial records up to date? 3. &nb...

Let's face it, running a small business is tough. There are days when the endless to-do list feels overwhelming, and there is a distinct lack of motivation. I've spoken to many small business owners recently feeling this exact way. Words like "lacking motivation" and "no mojo" are all too common. But here's the good news: you're not alone! Even the most successful entrepreneurs experience dips in...

I’ve had many conversations with exhausted entrepreneurs feeling totally stuck in business. They’ve hit a wall.  They’re sick of making decisions and they’re just in a giant rut. If you’ve been there too (or you’re currently navigating this) you're not alone. Every entrepreneur hits this rut at some point, myself included. The good news is, there’s a way out of the mess. In this article, I'm...

If you’re drowning in a busy schedule, it's time to hit pause and start setting boundaries with the mighty to-don't list. The to-don’t list identifies activities that waste your time, create distractions, or don't align with your priorities so you can consciously avoid them. This frees up time and brain power so you can focus on what really matters to you.  In today’s episode, I’m going to sh...

Did you know that the average adult makes 35000 decisions every day? It’s an overwhelming number and it blew my mind when I first heard it.  From the moment we wake up to the time we go to sleep, our brain makes decisions that shape our actions and define our paths in life. If we aren’t making good decisions how will that impact us, and if we could improve our decision-making what effect woul...

Are you currently feeling scattered in your business? When you sit down at your desk to start your work day, is the list of tasks insurmountable? You’re feeling so overwhelmed by all the things you need to do, you have a million tasks on your plate and no clear direction on how to tackle them. If you’re currently feeling scattered in your business, here are a few practical tips that I often share...

Sometimes it can be difficult to separate your feelings from those of your clients.  They’re going through something hard in their business, their energy is depleted and they are coming to you for guidance. How do you ensure you can hold space for their feelings and work through their issues, without taking on their energy? Today, I want to share with you a personal experience with a client t...

There is no shortage of resources for time management optimisation in business.  We have software tools up the wazoo to help us operate more efficiently, block out every hour with the help of AI robots, and schedule in our breaks to get ourselves all organised. But even with all these productivity and optimisation tools, we still get to the end of the day ready to fall in a big heap and doom-...

Do you feel like you never have enough time in your workday to get everything done? Even if you set yourself a task list for the day which looks like it should be achievable, you’re still struggling to get through it.  At the end of the day you feel unproductive, overwhelmed and you’re struggling to see where the hours went. It’s an extremely common feeling, and I have three tips to help you...

When was the last time you took a nap in the middle of the day on a weekday? Most people might not be able to remember a time when they did,  or perhaps it was only because they were unwell.  Well, you might be surprised to learn that I take a nap every single day.  Between the hours of 12pm - 2pm, I have a dedicated rest period where I give my body and my mind a rest.  Yes, ju...

How do you know if your community is getting you results? I guess the first question to ask yourself would be, what does “results” actually mean to you. Are you looking for more revenue, connections, advice, sales or maybe you’re just in the community to keep you stay accountable. Results don’t have to be driven by money, but I bet if you sat down and thought about it, you could name what aspects...

I am a raging introvert. Yes, I love getting out running business events, meeting new people and being around other humans, but I also need a lot of downtime afterwards. As an introvert, I need a lot of space on my own so that I can recharge. When you run your own business, networking and building relationships is one of the key activities that you need to give attention to. But if you’re an intro...

If you had to choose between an in-person or a virtual offering, what would be your preference? You might be sitting there thinking, well hang on there are pros and cons to both of them. I want to show up in my pj bottoms and a top knot which is great for virtual, but in-person that may be frowned upon. In-person is a lot more effort. But maybe in-person is better because we feel more connected to...

Are you currently involved in a business community that you absolutely love being apart of? I’d invite you to reflect on this for a minute, and establish what it is about your community that you feel makes it so special. To me, the ability for a group of like-minded individuals to come together, share experiences, offer support, and ignite inspiration is truly remarkable. The impact of community g...

It was October 2017, and my life was about to take a major turn. I was faced with the prospect of starting a new job that I didn't really want. As I approached my 40th birthday, I also had a child who was about to start school and I couldn't shake the sinking feeling in my stomach.  My partner was a school teacher, and I knew that taking this job wouldn’t be entirely flexible. I was strugglin...

There are many misconceptions about business coaches. What do they do exactly, what qualifications do they have, and how do you use one to get the best out of yourself and your business? Emma McQueen gets those questions all the time, and today she sets out to answer them. She emphasizes her results-oriented style and the importance of alignment between coach and client. A business coach can serve...

A lot of people are trapped into believing that they will only be successful if they burn the candle at both ends. Yes, it’s important to work hard, but it’s equally crucial to know when to take some time out during the day. If you never stop to recharge your batteries, you’re not going to get very far. Emma McQueen is joined this episode by lawyer and good friend Tracey Mylecharane, and they disc...

Ever wondered how to get the most out of LinkedIn and how to build a snappy, attention-grabbing LinkedIn profile? Karen Tisdell is the go-to LinkedIn guru and she guides Emma McQueen through some of her favourite LinkedIn hacks. If you’re looking to grow your business and pipeline – and who isn’t? – then having engaging content and creating prospects on LinkedIn is crucial. Karen Tisdell – https:/...

At the beginning of the year, it's hard not to feel an overwhelmed. Emma McQueen offers her top tips to overcome the daunting long year ahead. She emphasises the importance of ditching irrelevant tasks, delegating or outsourcing tasks that can be done by others, and focusing on what only you can do. She also introduces the concept of the master list, where you plan your tasks for the upcoming week...

Single mum Cinzia Cozzolino came up with a brilliant idea. She packed her daughter’s lunch with a healthy smoothie – it was quick, simple and nutritious. It was also the genesis to her business The Smoothie Bombs, which has exploded in popularity both in Australia around the world. The product found itself on the shelves of Macy’s, one the of the biggest department store chains in the USA. Cinzia...

Belinda Eden almost had a break down. She and her husband had just refinanced their home to help Belinda pursue her dream of running her brand-new hospitality business. And then the pandemic hit. She was doing all she could to support her family, and waiting for things to subside. It wasn’t easy. In fact, it was horrible. Things did eventually open up, and almost overnight the light down the dark...

Emily Riglar readily admits that she fell into owning her own business. As a dedicated physiotherapist, she was presented with an opportunity to run her own practice. But, with no previous business training, she soon came to realise how much she needed to learn. Not only to ensure there is enough money each month for salaries, super and other myriad of things, but she needs to think long-term for...

If you’re hiring someone, it’s so important to have a really solid onboarding process. Is it clear they know what to do? Do they have the right tools to get the job done? Are you showing them love and attention? You spend so much time and money finding the right candidate, you don’t want to lose them soon after they join. Kath Harris shares some of her wisdom this episode on how to get your HR on...