Tate Talks - The MSP Podcast

In the final episode of Season 12, I am joined by industry veteran Pete Hughes to discuss the evolving landscape of Managed Service Providers (MSPs) and the transformative power of AI. With over 20 years in the industry, Pete shares insights from his journey from an internal techie to building and growing MSPs. The Evolution of Proactivity : The shift from time-and-materials to fixed-price service...

In this episode of Tate Talks, I sit down with Dor Eisner , a 25-year cybersecurity veteran and the mind behind Guardz . We dive deep into the rapidly shifting threat landscape of 2026, exploring how cybercriminals are currently leveraging AI more effectively than defenders to generate "attack as a service" tools at a massive scale. Dor shares the "epiphany moment" involving hi...

Bringing Back the Magic with Michael Fass  In this episode of  Tate Talks , I sit down with  Michael Fass , the Founder and CEO of  Slide , a modern BCDR (Business Continuity and Disaster Recovery) solution purpose-built for the MSP community. Michael shares his "winding road" from being a lawyer by trade to becoming the "consigliere" and Chief People Officer at Datto, and eventually launching Sli...

It’s been six years since Rachel Williams (formerly McGuinness) last graced the podcast to talk about sleep. Now, she’s back to tell us that if we haven't fixed our sleep by now, we probably have bigger problems—specifically, the "post-lunch slump" that Chris is still trying to fight with a cup of tea and sheer willpower. In this health-focused pivot, Rachel breaks down how to stop t...

In this episode of Tate Talks , I sat down with Phil McGowan , Sales Engineering Manager for EMEA at Huntress . Phil shares his journey from technical support to leading a team of 11 technical experts, providing deep insights into the evolving cybersecurity landscape for Managed Service Providers (MSPs). Connect with todays guest on LinkedIn ⁠⁠⁠ here or check out their website here Music - https:/...

In this episode of Tate Talks , sponsored by JumpCloud , Chris Tate sits down with Daniel Welling , a seasoned MSP veteran, mentor, and motorsport enthusiast. Daniel shares his journey from running a "dark MSP"—operating in isolation without the support of the community—to becoming a central figure in the UK MSP ecosystem. The conversation dives deep into the value of community, the nuances of M&a...

Tate Talks: Navigating the New Wave of Managed Services with Dan Wensley In the final episode of 2025, Chris Tate sits down with a titan of the MSP channel, Dan Wensley , the CEO of GTIA (Global Technology Industry Association) . With a career spanning nearly 30 years, Dan shares his unique perspective on the evolution of the industry—from the early days of internet adoption and value-added resell...

In this episode of Tate Talks, I speak with Mark Williams , owner of Pensar IT , about his incredible journey in the IT industry, the evolution of his MSP, and his unique personal life lessons, including a refreshing love for cold-water sea swimming.. Current Read (Business): Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect by Will Guidara. All-Time Best Busine...

This episode of Tate Talks features Chris Tate in conversation with Tim Rookes , founder of TrueMSP and now part of the leadership team at Truly SMB. Tim provides a deep dive into his extensive career in the IT industry, the evolution of the Managed Service Provider (MSP) model, and his company's innovative approach to helping Small to Midsize Businesses (SMBs) adopt Artificial Intelligence (A...

This episode of Tate Talks features Matt Tougas , Co-founder and CEO of Mizo , an AI agent solution specifically designed for Managed Service Providers (MSPs). Matt shares his unique journey into the MSP channel, his insights on the shifting MSP business model, and how his experience led to the creation of a cutting-edge product aimed at solving scaling challenges. Connect with todays guest on Lin...

In this episode of Tate Talks, host Chris Tate catches up with industry veteran Mit Patel , Founder of Netstar and now the driving force behind the new trust mark, Assurix . Mit shares his journey from building a successful MSP through to a strategic exit, and unveils his mission to raise the bar for security and accountability within the MSP community. Connect with todays guest on Mit Patel of As...

Chris Tate welcomes MSP community pillar Richard Tubb for a candid conversation about his journey, the shocking announcement of his step-back from the industry, and the critical shifts MSPs must make to thrive in the age of AI. Richard shares his personal, life-long struggle with depression and the importance of open discussion around mental health within the male-dominated IT and MSP space. He re...

As we wrap up season 10, here is a quick song showcasing all the fantastic guests we have spoken to so far on Tate Talks. See you soon for season 11!!

In this episode, we sit down with Antoine Jebara , Co-Founder and GM of MSP Business at JumpCloud , to talk about the evolution of IT and the modern challenges facing Managed Service Providers (MSPs) today. We dive into Antoine's journey from co-founding MYKIi to joining JumpCloud, and how the company's Open Directory Platform is changing the game for IT professionals. Antoine shares his t...

In this episode of Tate Talks, host Chris Tate sits down with David Tulip, a true industry veteran, for a conversation that charts an unexpected and fascinating career path. From his early days programming in Cobol and Fortran to a high-powered stint as a commodity trader in the city, David shares the unique experiences that shaped his journey. Discover the inside story of the Network Group's...

In this new episode of Tate Talks, I sat down with Claire Jenks, a Business Momentum Strategist, ADHD coach, and self-proclaimed "process geek," to explore the human side of the Managed Services Provider (MSP) industry. Claire, who is currently a full-time "van lifer," shares her unique journey from a graphic designer to a trusted coach for MSPs. The conversation delves into th...

Join Chris Tate in this new episode of Tate Talks Season 10 as he chats with the ever-candid  Andy O'Neil , a true veteran of the Managed Service Provider (MSP) industry. Andy, currently heading managed services for a global MSP based out of Johannesburg, South Africa, shares his unique career trajectory – from starting as a tech in an MSP, crossing over to work for a major vendor (Autotask, a...

Join Chris Tate in this fascinating episode of Tate Talks as he welcomes  Len DiCostanzo , a true industry pioneer who's been at the forefront of the MSP space for over four decades. Len, known for his instrumental roles at Kaseya and Autotask, shares his unique perspective on how the IT services landscape has transformed from its nascent stages to today's complex ecosystem. In this conversation,...

Join Chris Tate in this insightful episode of Tate Talks as he sits down with the remarkable  Tracy Pound , a true pioneer in the tech industry. With an impressive 40-year career spanning from the dawn of PC computing in 1984 to today's AI-driven landscape, Tracy shares her unique journey, from programming on 4.77 MHz processors to founding her successful consulting business, Maximity Limited....

In this energised and insightful episode, Chris Tate sits down with  Scott Riley , founder of  Cloud Nexus  and co-creator of the fast-growing SaaS tool  Inside Agent . From their shared beginnings at GCI to Scott’s leap into consultancy, and now SaaS, this episode is packed with stories, wisdom, and valuable advice for anyone in the MSP space. Scott shares how Cloud Nexus grew from a consultancy...

How do you build a cybersecurity offering that actually works—and gets clients to pay for it ? On this episode of Tate Talks , I sit down with Kristian Wright , a Channel veteran with a fascinating journey from graphic design to running MSPs and now leading Enhanced IO , a cybersecurity company for MSPs. We discuss: ✅ Why layering security is essential (and how to package it for clients) ✅ How M...

Marketing is one of the biggest challenges MSPs face—but what if you had a system that made it simple and effective? In this episode, I sit down with Paul Green, the go-to MSP marketing expert, author of MSP Marketing: Start Here , and host of Paul Green’s MSP Marketing Podcast . Paul shares his step-by-step approach to marketing, covering: ✅ How to build an audience of the right prospects ✅ Why...

In this episode of Tate Talks , I sit down with Taylor Tabusa, co-founder of Palisade, a DMARC automation platform designed specifically for MSPs. We explore Taylor’s unique journey from winemaking in Napa to launching an email security company and discuss why email authentication is now a must-have for MSPs. We also cover the broader challenges MSPs face today, from growth strategies to tool fati...

Episode 50: When the Tables Turn In this milestone episode of Tate Talks, host Chris Tate reconnects with his very first guest—Scott Tyson of Sophos—but with a twist: Scott takes the reins as host and flips the script! Together, they journey back through the early days of the MSP world, reminiscing about the pioneering era of mini-computers, early automation tools, and the move from on-premise to...

In this Season Nine opening episode of Tate Talks , Chris sits down with Tracie Orisko , a well-known name in the MSP space, to discuss her fascinating journey—from co-founding Managed Sales Pros to her current role leading sales development and community at Huntress . Tracie shares insights on: Her unexpected entry into the MSP industry (and how a trip to Disney played a part). The evolution of c...