Tapped In

In Episode 10 of Tapped In, Anna Summersett and Benson Varghese break down the real story behind Lawft—the law practice management platform built to help lawyers and law firms grow. What started as frustration with existing legal software turned into something much bigger: a platform designed not just to manage cases, but to solve the real problems growing firms face every day. From reporting gaps...

In Episode 9 of Tapped In, Anna Summersett and Benson Varghese break down one of the most common growth decisions for law firm owners: should you niche down—or expand? They unpack the myths that keep firms stuck (like “niching down means turning away too many cases”), explain how firms can grow while still getting more specialized, and share the real reasons most expansions fail: hiring the wrong...

In Episode 8 of Tapped In, Anna Summersett and Benson Varghese take a different approach to New Year’s resolutions—starting with honest reflection before chasing change. They talk through what actually worked over the past year, what was tolerated for too long, and why real progress often comes from removing misalignment, not adding more tasks. From leadership accountability and productivity to fi...

In Episode 7 of Tapped In, Anna Summersett and Benson Varghese break down one of the biggest end-of-year conversations for law firm owners: compensation. We cover what compensation really means (not just salary), and how your pay structure reflects your firm’s culture, values, and growth plan. You’ll hear a practical breakdown of the three most common models—lockstep, eat-what-you-kill, and hybrid...

Running a business is hard. Running a business and a family together? That’s next-level. In this episode of Tapped In, Benson Varghese and Anna Summersett open up about what it’s really like to build a law firm while raising three boys—and why the line between work and home doesn’t just blur, it disappears. They talk about what they’ve learned about communication, trust, and balance (or lack there...

After the heavy last episode, we go upbeat—because good data is empowering. Anna Summersett and Benson Varghese break down the exact metrics that matter for law-firm growth (and which ones are just vanity). We cover daily/weekly dashboards, attribution and ROI that actually tie to revenue, staffing forecasts, and how to use client-journey signals like NPS and sentiment to protect relationships bef...

In Episode 4 of Tapped In, partners Anna Summersett and Benson Varghese (Varghese Summersett) dig into the hardest part of leadership: having the tough conversations—calmly, clearly, and on time. Drawing on insights from Cy Wakeman’s Reality-Based Leadership and the practice of radical candor, they cover: separating facts from ego, compassion vs. empathy at the top, when to pause a volatile discus...

Hiring is one of the hardest, and most important, parts of running a law firm. In this episode of Tapped In, Benson Varghese and Anna Summersett share exactly how they went from struggling to find the right people to building a strong, reliable, and loyal team. We cover everything from creating a hiring funnel that actually works, to spotting the right cultural fit, to knowing when to pivot someon...

In this episode of Tapped In , Anna Summersett and Benson Varghese get into one of the toughest and most important parts of running a law firm: hiring. From the early days of building a team with zero benefits and a whole lot of grit, to creating a structured hiring funnel that helps filter out the noise, they share the wins, the mistakes, and the lessons learned along the way. You’ll hear candid...

Welcome to the first episode of Tapped In! In this conversation, Benson Varghese and Anna Summersett open up about how they built a law firm from the ground up without generational wealth. The didn't need a legal legacy, just grit, risk, and relentless growth. Benson shares his journey from growing up in poverty in India to founding an eight-figure law firm, the lessons he learned running a rubber...