TICT

Talking Tourism

Arts EN ↓ 157 episodes

Welcome to Talking Tourism, your go-to resource to learn the ins and outs of running a tourism business in today’s changing world.

Author

TICT

Episodes

Talking Tourism Episode #6 - Dealing with a crisis - with Brad Nowland 18.06.2019 30:17

For the past ten years, Brad Nowland has been one of the key staff members behind the rise of the Liberal Party from opposition to Government. Developing and executing innovative and high impact media and campaign strategies, he is amongst the longest-serving Press Secretaries in Tasmanian politics. Brad also served as the Deputy Chief of Staff to the Treasurer. Brad is now a public relations c...

Talking Tourism Episode #5 - Social media update - with Meg Coffey 11.06.2019 32:34

It’s so hard to keep up with the fast paced, ever changing landscape of social media. Starting up a Facebook page might be easy but with the falling organic reach and engagement from business accounts, actually growing a Facebook page can be challenging. We’ll discuss with a social media expert living in WA, the best ways to get your customers to engage with your efforts on Facebook. Social media...

Talking Tourism Episode #4 - Getting the most out of your OTA - with Greg Freeman 04.06.2019 17:32

With almost 21% of bookings coming from OTA (online travel agent) channels, it is important to ensure the relationship between OTA and providers is effective, easy, and mutually beneficial. During his master class Greg will share key learnings from his years as Expedia Groups Market Manager to ensure everyone gets what they need from any online supply channel, with some quick and easy wins that wi...

Talking Tourism - Champion Tales #1 - Simon Currant 28.05.2019 39:22

Humorous, honest, provocative, thought provoking, confronting, challenging – much like the man himself! 2018 Tasmanian Tourism Champion and industry legend, Simon Currant, shares his remarkable story in our inaugural Talking Tourism Podcast; Champion Tales.

Talking Tourism Episode #1 - Engaging with the natural environment - with Larni Davies 22.05.2019 26:48

During this Podcast we discuss some simple approaches that we can adopt to really connect with our visitors. Contact: larni.davies@TasTAFE.tas.edu.au

Talking Tourism Episode #2 - Why online haters are not your problem, ignoring them is - with Sam Denmead 22.05.2019 42:32

This episode covers: Why your online reputation is critical to your success How to embrace complaints and improve Tips for how to respond to both good and bad feedback Good customer service is the cheapest form of marketing you’ll ever do Contact: sam@greenhattourism.com.au

Talking Tourism Episode # 3 - Help for underperforming businesses - with Rob Cameron 22.05.2019 24:37

Rob Cameron is a business consultant with Collins SBA. Listen for some tips on bringing your business vision to life and some tools to analyse underperforming products and what to do when you uncover them. Contact: rcameron@collinssba.com.au