Mel Cortez
Tactical Scrubs
Tired of corporate memos and empty promises? - Tactical Scrubs is the podcast that finally tells the truth about the violence plaguing our hospitals, schools, and clinics. We're giving a voice to the frontline workers – the nurses, doctors, teachers, and staff who face aggression, assault, and trauma every single day. Hosted by Mel Cortez, a Recovering ICU nurse, security enthusiast, consultant, and best-selling author, Tactical Scrubs pulls no punches. We're diving deep into the root causes of healthcare violence with guests that are doing amazing things to turn the tide.
Be sure to visit the podcast's website and support the creator: www.cortexgold.com
Where to listen?
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Episodes
The Truth Hurts with guest Jonathan Del Castillo 27.02.2025 1:12:37
Summary: In this conversation, Mel Cortez and Jonathan Del Castillo discuss the complexities and challenges faced by healthcare security professionals. They explore the nuances of security roles in healthcare settings, the impact of high nurse turnover rates, and the importance of comprehensive training for security personnel. The discussion also highlights the increasing rates of workplace violen...
Tactical Scrubs: Bridging the Gap - Mental Health and Policing with Michael Brown, the Mental Health Cop 17.10.2024 1:02:32
In this episode of Tactical Scrubs , we’re joined by Michael Brown, widely known as “the Mental Health Cop,” to dive into the intersection of law enforcement and mental health crisis intervention. Michael shares insights from his years on the frontline, discussing the unique challenges officers face when responding to mental health incidents, the importance of training, and building empathy in hig...
Teaser for Dean Malpass 13.10.2024 0:43
Want to learn more about where Right Care, Right Person originated from? Be sure to listen to the full length webinar from Tactical Scrubs.
Tactical Scrubs: Unlocking Real-World Recruitment Tactics with Industry Pros 08.10.2024 43:25
To contact Rowan at email him at; rowan@audiencelink.co.uk.
Mel survived her trip to England and shares her top takeaways 04.10.2024 17:01
Mel shares her thoughts on her trip to England. Dean also shares his highlights of Mel's visit!
Creating Adaptive Teams For High-Value Outcomes with Melanie Marshall 23.09.2024 1:00:24
Melanie joins Dean and Mel from Australia to discuss organisational and team culture, leadership, and transformation. Melanie is an advisor, coach, trainer, and speaker: https://melaniemarshall.com.au/
VICTOR Care with CEO David Boswell 21.08.2024 1:01:58
David joins Mel and Dean to discuss his VICTOR service, a specialist mental health incident response service (https://victor-care.org.uk/). VICTOR webinar sign up: https://www.linkedin.com/events/transformingmentalhealthinciden7231400629200375809/ See the VICTOR demo at the Emergency Services Show on the 18th and 19th September at the NEC in Birmingham: Complimentary tickets available here: https:...
Policing & Mental Health pt. 3 19.08.2024 24:45
In this podcast, we round out the mini-series on policing and community mental health incidents.
Healthcare Safety & Security with Kim Urbanek 16.08.2024 1:17:25
Kim joined us for a discussion laced with pearls of wisdom about healthcare safety and security.
Responding to Community Mental Health Incidents 16.08.2024 19:51
This is a follow-up to the previous podcast, in which we went into more detail on the ways that police and health systems are adapting their approaches.
Policing & Mental Health 09.07.2024 30:47
Mel and Dean introduce some of the key issues around the interaction between police and individuals with mental health issues.
Healthcare Staff - Just Assume Everything Is Being Recorded, And Act Accordingly... 28.06.2024 35:32
International use of force expert Doug Melia, from Safer Handling, joins Dean and Mel to discuss a recent viral video involving a healthcare security staff member using force on a visitor. (https://www.kgw.com/article/news/investigations/security-guard-tackles-woman-randall-childrens-hospital-portland/283-ffe65d96-5a5e-48da-af80-2d38c546fb9a).
Why zero tolerance policies are not effective 18.06.2024 31:13
Mel does a deep dive into better ways to address workplace violence.
How to police community mental health crises with 'Deputy Dean' 18.06.2024 36:02
Has Dean mentioned that he did a police ride-along and got deputised?
Reflections of the San Antonio Riverwalk 18.06.2024 27:14
Mel & Dean are back from their work in San Antonio and have stories to share.
Intelligensa's Andy Maddocks 23.05.2024 36:32
Andy Maddocks, the owner of Intelligensa, joins the podcast to discuss physical intervention, the use of force, and training standards.
Little tolerance for zero tolerance policies... 20.05.2024 40:00
Mel and Dean discuss healthcare organisations' challenges when trying to operationalise 'zero tolerance' policies. Mel's article on LinkedIn is well worth reading: https://www.linkedin.com/pulse/why-zero-tolerance-policies-fail-healthcare-mel-cortez--ukr7c
In-House Health's Ari Brenner 17.05.2024 42:35
Ari joins Mel and Dean to discuss his role as Founder and CEO of In-House Health and how his team's products help healthcare systems and managers improve performance. https://www.inhouse.health/ https://www.linkedin.com/in/aribrenner/
Nurses Week 2024 06.05.2024 25:54
Does Pizza improve the employee experience for nurses? Culture is the side-effect of leadership. Dean makes the bold claim that every week should be nurses week.
Panic Disorder and Who Creates Better Nurses, The UK or USA? 27.04.2024 35:43
Mel and Dean discuss a chapter from Dean's Mental Health Guide about Panic disorder, which is out this summer.
Make Positive Noise - Orientation/Induction Hot Takes included 26.04.2024 33:07
Mel and Dean are back and determined to make noise of the positive kind.
Consulting is a calling, not a job. 10.04.2024 21:44
Mel and Dean discuss how valuable good consultants are to healthcare organisations.
Make Safe, Make Sense, Make Right© 09.04.2024 40:21
Mel and Dean continue their conversation about how they are helping police departments support people with mental health emergencies in the community by helping them to Make it safe, make sense, and make right. Mel - www.cortexgold.com Dean - www.deanmalpass.co.uk
Two Great Nations... 08.04.2024 25:45
Mel introduces Dean Malpass, "The Healthcare Expert", as her new co-host, and they discuss some of the contemporary issues in mental healthcare in the UK and set up how that relates to America.
The Need for Tailored Training that works 29.11.2023 0:56
Join David and I as we share some of our best advice about
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