Mark Taylor

Supply Chain Saga

Business EN ↓ 21 episodes

Welcome to Supply Chain Saga, the podcast that takes you on a journey through the interconnected world of supply chain and logistics. Join us as we unravel fascinating stories and engage with thought leaders, innovators, and operators who are revolutionizing this dynamic industry. Each episode brings you fresh insights, explores cutting-edge trends, and uncovers the technologies that are shaping the way we move goods and ideas across the globe. Whether you're a seasoned professional or simply intrigued by the complex networks that power our modern lives, Supply Chain Saga offers an enriching a...

Author

Mark Taylor

Category

Business

Podcast website

www.supplychainsaga.com

Latest episode

May 12, 2026

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Episodes

Total Cost of Service: BJ Patterson on Why Storage Cost Is the Wrong Number, Chargebacks, and How to Select a 3PL | Supply Chain Saga Ep. 021 12.05.2026

<p>BJ is founder and CEO of Pacific Mountain Logistics, a full-service 3PL in San Bernardino, California, with 30+ years in warehousing. Recorded April 2026, BJ and Mark cover the state of freight, warehousing, and tariffs — then pivot into a masterclass on total cost of service and what brands should ask when evaluating a 3PL.</p> <p>TOPICS COVERED:<br> - 2026 logistics: o...

Serial Entrepreneur Megan Smith on Pallets, Poshmark, and Why Warehouse Relocation Is the Next Big 3PL Pain Point | Supply Chain Saga Ep. 020 30.04.2026

<p>Megan Smith is a serial entrepreneur who has spent 20 years building businesses in the parts of supply chain most people overlook. Recorded live at BGSA 2026 in West Palm Beach, Megan shares her path from launching an eco-friendly boutique in Denver to running Total Pallet Management sites for Publix and CHEP, to growing a 3PL through acquisition, to now disrupting the moving and storage...

21 Years Inside UPS: Glenn Gooding on Small Parcel Strategy, Zone Skipping, and How 3PLs Should Partner with Carriers | Supply Chain Saga Ep. 019 13.04.2026

<p>Glenn Gooding spent 21 years at UPS — from package handler to driver to corporate revenue management for Dell, IBM, and Apple. He then spent nearly two decades in third-party parcel negotiation. Glenn shares how carriers price, how they view 3PLs, and what operators must do to compete.</p> <p>TOPICS COVERED:<br> - 21 years at UPS: package handler to corporate Special Pri...

Alternative Carriers, Zone Skipping, and the Future of Small Parcel: Ben Emmrich of Tusk Logistics | Supply Chain Saga Ep. 018 26.01.2026

<p>Ben Emmrich spent 10 years at Google managing parcel carrier relationships for Google Shopping before leading carrier partnerships at Shippo for four years. He discovered that alternative carriers could save shippers 30–40% on small parcel — but nobody could access them at scale. In 2021, he founded Tusk Logistics to solve that problem. Recorded live at BGSA 2026 in West Palm Beach.</p...

From Sega to Salesforce: How Jonathan Green Uses AI and Platform Thinking to Transform Supply Chain Operations | Supply Chain Saga Ep. 017 05.01.2025

<p>Jonathan Green became VP of Technology at Colliers International at 22 and spent 13 years scaling the company from 40 employees to 15,000 across 122 acquisitions. He went on to build direct-to-consumer systems for medical device companies, reverse engineer claims processing in healthcare, and now runs Health Admins — acquiring TPAs and rebuilding them on Salesforce. In this episode, he sh...

He Invented the Return Label in the Box: Phil Siegel on Newgistics, Private Equity, and 3PL Market Consolidation | Supply Chain Saga Ep. 016 29.05.2024

<p>Phil Siegel is a private equity investor and the co-creator of the prepaid return label in the box. He and his wife launched Newgistics (originally I Return It) in 1999 after a trip to Legoland sparked the idea. The company grew to hundreds of millions in revenue before being acquired by Pitney Bowes. Phil now invests in supply chain and logistics companies through his PE firm.</p>...

From Texas Humor to 120,000 Orders a Month: How JB Sauceda Built and Sold a Culture-First 3PL | Supply Chain Saga Ep. 015 05.03.2024

<p>JB Sauceda is a serial entrepreneur who went from commercial photographer to Twitter parody account (Texas Humor) to launching his own retail brand — and when he couldn't find a 3PL that met his standards, he built one. Sauceda Industries grew from a 3,000 SF garage operation to 125,000 SF and 120,000 orders per month before being acquired by Cart.com in a 30-day close in July 2021....

Why Your WMS Is Broken and How Soapbox Fixes It: Unified Supply Chain Software with Danny He | Supply Chain Saga Ep. 014 31.01.2024

<p>Danny He is the founder and CEO of Soapbox (soapbx.com), a unified supply chain platform that combines WMS, OMS, TMS, shipping, and returns in one native tool. After managing 52 CPG brands and discovering that every software solved only one piece of the puzzle, he built Soapbox to give 3PLs and brands real-time visibility across their entire fulfillment network — no integration headaches,...

From Techstars to the NBA: How James Garvey Built Self Financial to Help 100 Million Americans Build Credit | Supply Chain Saga Ep. 013 03.01.2024

<p>James Garvey founded Self Financial in 2015 to help people build credit through a savings-backed loan. He grew it from a Techstars accelerator to 600 employees, $127M in venture capital, and 1.3 million active customers. Mark met James at Techstars and explores what operators can learn from his fundraising discipline and team building.</p> <p>TOPICS COVERED:<br> - How Se...

WMS as the Source of Truth: How Extensiv Connects 3PLs, Brands, and the Future of Fulfillment with David Miller | Supply Chain Saga Ep. 012 01.11.2023

<p>David Miller, VP of Strategy at Extensiv (formerly 3PL Central), has spent 25 years at the intersection of logistics and technology — from coding a SaaS-based TMS in the early 2000s to running warehouse operations for C.H. Robinson to helping build the Extensiv platform. He explains why the WMS is the source of truth for every warehouse, how 3PLs can grow through network partnerships inst...

From 12 People to 600: How Matt Weiss Built eShipping and Launched a Warehousing Company from Scratch | Supply Chain Saga Ep. 011 17.10.2023

<p>Matt Weiss served as COO of eShipping, helping grow the company from 12 employees to over 600 across every major transportation mode. He then launched eShipping Distribution Services — the company's warehousing arm — alongside Luke and Brad, scaling from 2,500 square feet in Kansas City to six-figure facilities in the Inland Empire, Chicago, Dallas, and beyond before a private equity...

Foreign Trade Zones, Tariffs, and Reshoring: How to Reduce Your Landed Cost with Tom Cook | Supply Chain Saga Ep. 010 08.09.2023

<p>Tom Cook, CEO of Blue Tiger International, has 30+ years in global trade and has written 19 books on the subject. He explains how companies can reduce their landed cost through foreign trade zones, tariff inversion, nearshoring to Mexico, and supply chain restructuring — and why 3PLs should consider becoming FTZs.</p> <p>TOPICS COVERED:<br> - Why companies are reluctant...

From Dry Cleaning to Fashion Fulfillment: How Courtney Folk Built Renewal Logistics on Impossible Projects | Supply Chain Saga Ep. 009 01.08.2023

<p>Courtney Folk, co-founder and CEO of Renewal Logistics, built one of the leading fulfillment companies in the fashion and apparel industry — starting from a family dry cleaning business and an insurance restoration company in Columbia, South Carolina. In 2013, a top-five US apparel company called with an impossible ask: 300,000 pairs of mold-damaged jeans had to be cleaned, retagged, and...

Warehouse Robotics Step by Step: When and How to Automate Your Warehouse with Parth Pethani | Supply Chain Saga Ep. 008 05.07.2023

<p>Parth Pethani, founder of whserobotics.com, is a mechanical engineer who has spent a decade at the intersection of WMS consulting, industrial engineering, and warehouse robotics. He walks through the step-by-step thought process operators need before investing in automation — starting with maximizing your existing WMS, understanding invasiveness scores for brownfield implementations, and...

From Rock Star to Industrial Real Estate: How Ward Richmond Built a Global Logistics Brokerage at Colliers | Supply Chain Saga Ep. 007 27.06.2023

<p>Ward Richmond, Vice Chairman at Colliers International, spent four years touring as a honky-tonk bass player — 200 shows a year, no electricity at home, rolling burritos at Freebirds between gigs. At 27, he pivoted to industrial real estate, cold-called two zip codes in Dallas, and landed the Dynamex account — 100 facilities across the US and Canada — after meeting a bartender at a Slobbe...

California's Zero-Emission Truck Mandate and What It Means for Logistics with Chris Shimoda | Supply Chain Saga Ep. 006 20.06.2023

<p>Chris Shimoda, Senior VP of Government Affairs at the California Trucking Association, breaks down the Advanced Clean Fleets regulation — California's first mandate requiring truck fleets to transition to zero-emission vehicles. Chris explains the two compliance pathways, why 2,000 drayage trucks at the ports of LA and Long Beach face retirement by 2025 with no charging infrastructur...

The Returns Crisis: How Reverse Logistics Actually Works with Hal Compton | Supply Chain Saga Ep. 005 01.05.2023

<p>Hal Compton, CEO of Image Microsystems, has owned roughly a dozen companies in 15 years — from durable medical equipment to handicap-accessible vans (which he took public) to commercial furniture. Today he runs a returns, refurbishment, and repair operation in Dallas handling everything from laptops to vacuums to rugs for a major e-commerce customer. Hal explains what happens after a cust...

From Selling Legos at 11 to Running a Million-Order Fulfillment Operation with Evans Richards | Supply Chain Saga Ep. 004 28.03.2023

<p>Evans Richards, CEO of eVend and reVend, started selling Lego on his mom's eBay account at 11 years old and racked up $39K in PayPal before his dad found out. Now 30, he runs a million-square-foot fulfillment operation in North Carolina shipping over a million orders a year across Amazon, Walmart, eBay, and dozens of niche marketplaces. Evans explains how he went from retail arbitrag...

Fourth-Generation Family Logistics: NFI Industries' 90-Year Playbook with Jordan Brown | Supply Chain Saga Ep. 003 28.02.2023

<p>Jordan Brown is the oldest fourth-generation member of the family behind NFI Industries, a logistics company that started with one coal truck in 1932 and grew into a multi-billion-dollar operation spanning trucking, warehousing, and real estate. Jordan shares how he went from unloading trailers at a HanesBrands facility in Perris, California, to running Amazon operations, launching an int...

Commercial Real Estate for 3PLs: How to Find and Negotiate Warehouse Space with Summitt Hogue | Supply Chain Saga Ep. 002 31.01.2023

<p>Summitt Hogue, founder of Growe Real Estate Partners, explains why 3PLs are underserved by commercial real estate brokers and how he built a business exclusively around managing warehouse portfolios for logistics companies. Summitt grew up on a farm in West Texas, spent a year going door to door in Grand Prairie with nothing to show for it, then found his edge by niching down on 3PLs and...

How to Build a 3PL from Scratch with BJ Patterson | Supply Chain Saga Ep. 001 13.01.2023

<p>BJ Patterson, founder and CEO of Pacific Mountain Logistics, shares 32 years of warehousing and logistics experience. BJ started as a temp at Target's 1.3-million-square-foot DC in Fontana, California, moved through Walmart and NFI, then launched his own 3PL during the 2009 recession. He breaks down how to think about supply chains as a pipe rather than a chain, why the best operator...

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