Supervisor Skills: Secrets of Success

In a world where every dollar spent is scrutinized, learning and development can no longer be seen as a low-value expenditure. In this episode, host Joe White shares why demonstrating a clear return on investment is an essential part of the learning & development strategic planning process. View this episode on the AEU website. About Joe As Director of AEU LEAD, Joe White focuses on helping me...

Creating a learning and development strategy for supervision is essential for organizations that want to improve operational performance outcomes. In this third episode of a four-part series on learning and development strategic planning, host Joe White highlights key considerations and practical steps for successful plan implementation.  View this episode on the AEU website. About Joe As Director...

Recognizing learning and development needs is an essential step for those wanting to improve operational effectiveness. Translating those needs into an actionable plan, however, is the key to unlocking true potential and the only way shift will occur. In this episode, AEU LEAD Director Joe White shares recommendations for developing a comprehensive learning and development strategy that works. Vie...

Behavior specialists suggest habits are responsible for up to 40% of daily actions.  Understanding the role of habits, how they form, and what’s required to overcome them is information any supervisor can benefit from.  In this episode, host Joe White provides several suggestions for helping employees move beyond undesired habits that adversely impact workforce performance. View this episode on th...

The role frontline supervisor’s fulfill has changed.  Emphasis has shifted from managing systems to leading teams.  While overseeing processes is important, it’s secondary to influencing personnel responsible for performance outcomes.  In this podcast episode, host Joe White provides a glimpse at emerging trends shaping the future of frontline supervision.  The roles and responsibilities have shif...

Effectively onboarding and integrating new employees is a key to their long term success. Unfortunately, few organizations have defined processes that extend beyond the initial orientation.  In this episode, AEU LEAD Director Joe White outlines steps supervisors can take to improve the likelihood of desired outcomes for all involved. View this episode on the AEU website. About Joe As Director of A...

Frontline leadership is dependent upon influence.  And influence is a natural byproduct of earned respect.  In this episode, podcast host Joe White discusses ways supervisors can earn the respect of direct reports, better enabling them to achieve performance outcomes required for success. View this episode on the AEU website. About Joe As Director of AEU LEAD, Joe White focuses on helping members...

Behavior specialists suggest habits are responsible for up to 40% of daily actions. Understanding the role of habits, how they form, and what’s required to overcome them is information any supervisor can benefit from. In this episode, host Joe White provides several suggestions for helping employees move beyond undesired habits that adversely impact workforce performance. View this episode on the...

Few things are more important to employees than having their most basic needs met. Taking the time to understand where needs exist and helping resolve identified deficiencies are essential to a healthy workplace culture. In this episode, host Joe White discusses why this topic is important and offers suggestions for improvement where needs exist. View this episode on the AEU website. About Joe As...

Roles and responsibilities for supervisors have increased with time. Staying on top of priorities and meeting performance targets through employees requires organization and effective time management practices. In this SoS episode, AEU LEAD Director Joe White highlights five steps that can be taken to help improve the efficiency and effectiveness of dealing with daily challenges supervisors now fa...

Few things frustrate workers more than dealing with micromanagers. In this episode, AEU LEAD Director Joe White breaks down the traits associated with micromanagement and offers suggestions to help supervisors identify and avoid them in their daily interactions with employees. View this episode on the AEU website. About Joe As Director of AEU LEAD, Joe White focuses on helping members transform op...

On occasion, supervisors are called upon to lead group presentations.  For many, it requires overcoming the fear of public speaking.  It also involves translating thoughts or ideas into a series of seemingly connected discussion points for a desired outcome or purpose. In this podcast episode, AEU LEAD Director Joe White provides suggestions anyone preparing to lead a group presentation can follow...

The skills that matter most are those that make a difference.  Few are more important to supervisors than those needed to build cohesive and productive teams.  In this episode, AEU LEAD Director Joe White highlights the importance of social intelligence and offers suggestions for ways frontline leaders can effectively demonstrate it. View this episode on the AEU website. About Joe As Director of A...

Workplace culture has quickly become a topic of concern for many organizations. For some, it’s about preserving the past, and for others, it's about shaping the future. Regardless of where your organization may fall on this spectrum, the role supervisors play is instrumental and undeniable. In this episode, AEU LEAD Director Joe White outlines specific ways frontline leaders can step up to co...

Providing employees with feedback is essential for continuous growth and development to occur.  Properly positioned, feedback follows clearly defined expectations and is a precursor to performance coaching.  In this episode, AEU LEAD Director Joe White discusses the importance of feedback and outlines a process anyone can follow to implement it as a valuable performance improvement tool. View this...

Transitioning from an hourly or wage roll position to supervisor is challenging.  It’s even more difficult for those managing employees they previously worked with on a daily basis.  In this podcast episode, host Joe White provides recommendations for dealing with a problematic past.  A key to moving forward, involves acknowledging past mistakes with humility and transparency.  With this episode,...

Unfortunately, six out of 10 new supervisors fail within the first 24 months of being promoted into the position.  The challenge for most doesn’t involve the technical aspects of the job.  In this episode, podcast host Joe White provides insight into the soft skills required for success and those most important to anyone transitioning into a frontline leadership role. View this episode on the AEU...

The workplace is changing rapidly.  Emerging technologies, artificial intelligence, and an unprecedented workforce transition demand a new set of skills for those on the frontline.  In this episode, podcast host Joe White provides a glimpse at what’s coming in the not-too-distant future.  For those looking to lead teams beyond the next few years, this is an important episode highlighting skills es...

The rate of change organizations face has grown over the past decade.  Most subject matter experts agree this trend will only increase with time.  In this episode, podcast host Joe White highlights the role frontline supervisors have in leading change.  In addition, he provides several recommendations for getting needed buy-in and support for change to succeed. View this episode on the AEU website...

Most supervisors find themselves in a race with the clock every day. A universal norm is that there’s seemingly never enough time to get everything done. Developing skills and employing best practices in time management is not only important, it’s essential to ongoing success in frontline roles. In this episode, podcast host Joe White provides five recommendations for better utilizing the time we...

Safety management systems have evolved with time and great advancements have been made in injury prevention efforts.  That said, employees still take short cuts and routinely engage in at-risk behaviors that defy training and clearly conveyed performance expectations.  In this podcast episode, host Joe White explains why this occurs and offers research-based advice on how to most effectively addre...

Reaching and connecting with employees requires more than an exchange of information.  To do so most effectively, supervisors must learn to convey details using communication styles that align with those most preferred by direct reports.  In this episode, host Joe White covers four communication styles and highlights personality traits most commonly associated with each. View this episode on the A...

Conflict in the workplace is inevitable.  More than ever, supervisors must recognize signs it exists and intervene for the purpose of helping bring about resolution.  In this episode, host Joe White outlines five steps to achieving compromise where conflict exists. View this episode on the AEU website. About Joe As Director of AEU LEAD, Joe White focuses on helping members transform operational go...

Workplace burnout is a trending topic and an area of growing concern for many companies.  Directly attributed to unmanaged stress, SoS host Joe White identifies common causes of supervisor burnout and offers five suggestions to help reduce the likelihood of its occurrence. View this episode on the AEU website. About Joe As Director of AEU LEAD, Joe White focuses on helping members transform operat...

The ability to effectively set and consistently achieve goals is highly valued in the workplace. It’s also very rare. In this SoS podcast episode, AEU LEAD Director Joe White shares five suggestions for those who want to better understand goal setting. In addition, he provides several thoughts regarding keys to success for those who intend to use the outlined process for needed transition. View th...