Superpro Podcast

Matthew Hirthe, owner of JaxPowerPro, sits down with Roland to discuss how his business has grown to over a million bucks in just two years. Matthew shares how he finds electrical professionals with drive and goals, and how he opens the door to opportunities for his team to prove themselves and advance their careers. He also breaks down how he handles emergencies and educates customers, as well as...

Roland is joined by Tanya Wilson of Priority Pumping in Phoenix, Arizona. She shares how she built her business out of the ashes of divorce and has grown it over the last seven years. Tanya discusses the value of creating a winning culture, selecting the ideal employees (including an amazing and sneaky tactic to use at restaurants), coaching, and delegating. She also breaks down the importance of...

Andy Mickelson of Mickelson Plumbing & Heating is a plumber, a podcaster, and a lifelong student. He and Roland discuss the not-so-gentle learning curve that comes with learning on the job. All entrepreneurs know that curve. Andy also shares who he’s received advice from over the last 25 years and the role mentorship has played in his own development. Learn how Andy ditches routine to look for...

Jennifer Rex-McCray joins Roland to talk shop. She shares how she and her husband left the medical world to start McCray & Sons Home Services. Hear how they learned to work together and why they brought their children into the business. Jennifer lays out how they put systems and processes in place to become successful, and why they recently moved the home office. Spoiler: the grandkids played...

Roland is joined by Alexis Orris-Dinsmore, founder and owner of Cleaning with Meaning. With a husband who’s an electrician, she got a head start on the home service world. But what led a stay-at-home mom to start a cleaning business? It may be similar to your story. Learn how Alexis manages time, defeats fear, and uses social media to find customers and employees. She also offers advice on how to...

In Episode 45 of the “Superpro Podcast,” host Roland Ligtenberg interviews Ben Bergloff, a young entrepreneur who started his journey in the home service industry at the age of 15. Ben shares how he has grown Epic Exterior Services, his strategies for networking and marketing, and his vision for expanding the business into other categories and a franchise model. The conversation hits some highligh...

“Superpro Podcast” host Roland Ligtenberg grills Chris Cea, owner of Treasure Coast Grill Cleaning. Chris walked away from life as a firefighter to start his own grill-cleaning business. And it’s a business that’s growing like crazy down in Florida. He shares some of the challenges he’s faced and strategies he’s used to grow his company. Get his tips for hiring right, navigating seasonal business...

Meet Jake Cordero, owner of Motherflushers Plumbing… one of the best names in the industry. Jake sits down with Roland to share his journey of building a plumbing business from the ground up, his unique hiring strategies, and the significance of branding and professionalism. He emphasizes the massive role of social media in growing his business and how you can’t expand without taking risks. Jake a...

In this episode of the “Superpro Podcast,” host Roland Ligtenberg interviews Marko Jovanovski, owner of Magnus Flooring. Like so many other Pros, Marko started his business during the COVID-19 pandemic. He shares the challenges he faced in those early days and the strategies he’s leaned on to grow his company and beat the competition. Marko expresses the importance of delivering quality work, stro...

Host Roland Ligtenberg sits down with Thomas Millender, owner of TMAAC, a provider of IT consulting and cybersecurity solutions. Thomas shares his journey from serving in the military to serving customers in the business world. He also discusses how faith guides his business practices and the need to know what you bring to the table. They touch on the importance of building partnerships, overcomin...

In episode 40 of the SuperPro Podcast, Roland Ligtenberg interviews Daniel Felt from the North Star State. Daniel shares why he took the leap of faith to start Kura Home to how he scaled it using a unique licensing model. He discusses the importance of building a strong team and the need for core values in hiring. (Get his hiring tips.) Daniel also expresses the need for systematizing processes, a...

Roland sits down with Marisa Fuller, division manager with Cable Pipe & Leak Detection. Marisa shares insights into her role, along with some tips and tricks for hiring, training, and managing a team. She hits on the importance of Housecall Pro and leveraging technology for operational efficiency, as well as the significance of community engagement and building strong relationships with contra...

In Episode 38 of the “Superpro Podcast,” host Roland Ligtenberg interviews Clayton Robinson, CEO of CR Plumbing. Clayton shares how he started his business right before the pandemic and immediately hit the ground running. CR Plumbing hasn’t slowed down since. Clayton lays out the challenges he’s faced and the unique strategies he’s used to grow his company, including team building, marketing, netw...

Host Roland Ligtenberg interviews Tommy Herren, owner of The Lighting Geek. Tommy ditched the landscaping world to become a leader in the lighting industry. He’s been featured on HGTV and the DIY Network, and he shares the impact of that media exposure on his business. He also breaks down his strategies for hiring and training skilled employees, managing customer and employee expectations, and sta...

In this episode of the “Superpro Podcast,” host Roland Ligtenberg interviews Harold Case, owner and president of Sonlight Services. Harold shares the path he took from working in the dairy industry to taking over a septic service business. Learn how Harold has created a superteam and some key strategies for differentiating his business in a competitive market, like getting those all-important Goog...

Christiaan Deasy started Christiaan’s Gutters back in 2013, and he hasn’t looked back. In this episode of the “Superpro Podcast, you’ll learn how he got started in the gutter industry, how to find team members who’ll fit with your culture, some effective marketing strategies, and the importance of personal growth outside of work through hobbies. Christian shares the role of technology in enhancing...

Roland sits down with Chris Campbell, co-founder of The Highland Cleaning Company. Chris shares what brought his family from the lush rolling meadows of Scotland to the desert of Arizona in 2007. Why would a Scottish optometrist get into the cleaning business? With his wife, Lisa, they’ve grown The Highland Cleaning Company through challenges by implementing key strategies. Chris hits on the impor...

Derek Roldan, owner of D1 Appliance Repair, joins Roland to talk strategy in a competitive industry. Hear his inspirational story of perseverance and how he fought to build a winning business after losing his house and car. Derek shares the surprising effect the pandemic had on his business and highlights the significance of customer reviews and referrals (along with his tactics for generating pos...

Matt Bowman, owner of Sage Landscapes, sat down with Roland to share his entrepreneurial journey. He discusses the challenges of managing large-scale projects, finding and hiring skilled team members, and what Housecall Pro has meant for his business. Matt emphasizes the importance of a strong online presence and utilizing social media platforms like Instagram and YouTube to showcase your unique w...

In this unique money-minded episode, Roland Ligtenberg interviews Brett Neal, a partner at High Velocity Accounting. They discuss various aspects of running a home service business, including cash flow, marketing spend, cost per acquisition, job costing, and the importance of proactive tax planning. Learn common accounting mistakes, how to protect your assets, and get key budgeting tips. Brett als...

Meet Eric Yukins, owner of Oakland Shrink Wrap and Marine Services in Oakland County, Michigan. Eric shares how an engineer working in sales wound up in the marine services industry, running a successful shrink-wrapping business. Along with the necessary transition to thinking like an owner, Eric lays out the types of customers he looks for, the importance of delegation and trusting your team, and...

Jay Villegas, Vice President at Frontier Air Conditioning, shares how a little family-owned business scaled up to become a multi-million-dollar company. He also discusses how they implement AI, the qualities they look for in employees, the power of delegation, and the importance of service agreements for recurring revenue and customer retention. One key to their success has been implementing manag...

Julian Richards, owner of Those Tech Guys, shares how he’s grown his side gig while working as a cable technician into a powerful business. One key has been his willingness to simply discover the needs of customers and set out to meet them. The company has expanded its services to include TV mounting, home theater systems, security cameras, and smart devices. And they’ve even started manufacturing...

In this Superpro Podcast episode, Melissa Arvizu, owner of Arvizu Commercial Cleaning, shares her journey of starting and growing her cleaning business. She started her business as a side hustle and eventually expanded into residential cleaning. Melissa emphasizes the importance of customer service and building trust with clients. She also highlights the benefits of using Housecall Pro, particular...

In this episode of the Superpro Podcast, Roland Ligtenberg interviews Dave Zeldin, owner of Dryer Vent Pros. They discuss the growth of Dave's business, the addition of air duct cleaning as a new service, and the challenges and scams in the industry. Dave emphasizes the importance of training and certification, finding a mentor, and using professional software like Housecall Pro. He also shar...