Superpro Podcast

Roland Ligtenberg, co-founder of Housecall Pro, discusses strategy and humble beginnings with Daniel Busekist, founder of No Streaks Exterior Cleaning. Daniel shares some of the books and podcasts he turned to early on, and how he could’ve avoided hundreds of thousands of dollars in mistakes if he’d found Housecall Pro sooner. He shares some of the Google tricks he uses, along with the #1 trait he...

Roland Ligtenberg, co-founder of Housecall Pro, explores entrepreneurship in the trades with Master Plumber, Patrick Williams. The founder of OnCall Plumbing. Patrick shares how he maneuvered a general construction company into plumbing in 2020 and never looked back. He started servicing bars in Austin, Texas and grew from there. He also emphasizes the value of communication and offers advice for...

Roland Ligtenberg, co-founder of Housecall Pro, sat down with Neil and Tabetha Guffey, co-owners of Confident House Cleaning. Theirs is an inspiring comeback story of humble origins in Springfield, Oregon. They started their business in August of 2023 while still on drugs . The Guffeys invested the last $250 they had (in the middle of the night), cleaned up their act, and started cleaning up liter...

Roland Ligtenberg, co-founder of Housecall Pro, talks business growth with Josh Rooney and Tim Carroll, co-owners of JR Security Solutions. Josh and Tim share the sources that provide the majority of their leads, as well as the need for sound marketing and showing off your work. They also reveal the secret to their many reviews and high Google ranking. Like so many home service businesses, JR Secu...

Roland Ligtenberg, co-founder of Housecall Pro, talks trades with Mato Bergovec. Mato started Bergovec Electric in 2018 to serve upstate New York. His foundation includes a family first mentality, and the absolute necessity of having a winning attitude. Mato shares how so many Pros waste time with systems that aren’t going to take them anywhere, and how Housecall Pro helps him streamline his busin...

Roland Ligtenberg, co-founder of Housecall Pro, discusses entrepreneurship with Amy Boatwright, co-founder of Nobility Doors. They cover moving from clipboards and sticky notes to a comprehensive management platform. Amy also talks drumming up business in rural Oklahoma, long drives for service calls, and opening multiple locations to meet the needs of their customers. She also shares how they use...

Roland Ligtenberg, co-founder of Housecall Pro, discusses home service strategies with Nick Weiss. Nick is the mastermind behind Weiss Air Conditioning & Heating, serving his community in Texas since 2016, 7 of those years with Housecall Pro. He covers how he got started in the business, the importance of owning mistakes and rolling with punches, as well as finding and vetting potential employ...

Roland Ligtenberg, co-founder of Housecall Pro, discusses business growth with Kyle Clifton of Fixi Handyman. Kyle has grown his business from humble beginnings utilizing the power of SEO, blog content Google would determine was authentic, Facebook networking, and more. Kyle shares how he finds quality employees and how he plans to scale his business to multiple locations. Along with maintaining t...

Roland Ligtenberg, co-founder of Housecall Pro, talks about entrepreneurship and growth with Cameron Stewart, founder of Pure Light Cleaning. Cameron shares practical leadership tips, including how he motivates his team and covers a massive service area, as well as the importance of systems and standard operating procedures. He also lays out how his business started acquiring other businesses, tri...

Roland Ligtenberg, co-founder of Housecall Pro, talks shop with Phillip Grishchenko, founder and owner of Alpine Fencing. The son of Ukrainian immigrants, Phillip started Alpine Fencing right out of high school in 2021. He shares the key tip he learned from a friend who ran an $8M business on how to grow a multi-million-dollar business in the trades. Phillip also lays out the steps he took to star...

Roland Ligtenberg, co-founder of Housecall Pro, discusses entrepreneurship with Ben and Conny Spiske, founders of SunConsult Home Service Company. They share how Ben, a German architect, started a contracting business in South Florida—and how that took them from cushy jobs to the brink of bankruptcy to running a $2M/year company. Ben and Conny talk about residential vs. commercial and why they’ve...

Roland Ligtenberg, co-founder of Housecall Pro, discusses home service strategies with David Audy, founder of Absolutely Electrical. David talks about profits and how he and his team achieve an astounding 43% profit margin. The key ingredients that contribute to this success are surprisingly simple, and you can start implementing them today. He also shares his take on the need business owners have...

Roland Ligtenberg, co-founder of Housecall Pro, discusses the highs and lows of home services with Tylor Bourque, owner of GeauxHVAC. Tylor shares his story of graduating from LSU in Electrical Engineering, then taking over the family business from his father. He emphasizes the importance of core values, effective team building, and leveraging technology like Housecall Pro to streamline operations...

Roland Ligtenberg, co-founder of Housecall Pro, discusses home service strategies with KC Cranford, owner of PowerMeans Electric. When starting the business in 2015, KC brought an employee-first mentality. Take care of your team, they’ll take care of your customers. He shares what he looks for in employees, his approach to mentoring and onboarding, how he inspires and cares for his crew, and his p...

Roland Ligtenberg, co-founder of Housecall Pro, discusses home service techniques with Eric Hope, owner of Quality Electric. Eric shares the journey of starting and growing his electrical business back in 2018. He covers the importance of branding and effective marketing strategies, along with the significance of customer referrals and reviews in driving business growth. Follow-up strategies and s...

Roland Ligtenberg, co-founder of Housecall Pro, discusses home service techniques with Josh and Kylie Marer, owners of Champion Heating & Air. They cover Champion’s origin story, life in the COVID years, hiring and training strategies, and some of the Housecall Pro features they love. Josh shares some of their ideas for community involvement, as well as their techniques for getting referrals....

Roland Ligtenberg, co-founder of Housecall Pro, discusses growth techniques with Justin Touchstone, founder of Armor Service Group. Justin hit $1.65M in his first year. His journey started with home repair, helping his dad replace the family’s heat and air at three years old. In this episode of the “Superpro Podcast,” Justin shares his journey to quick success and strategies for rapid growth, incl...

Roland Ligtenberg, co-founder of Housecall Pro, discusses techniques to overcome challenges with Jorge Bacallao, founder of Prime AC and Heat. Jorge shares his entrepreneurial journey, emphasizing the importance of communication, partnership, and team building in business. He discusses the challenges of scaling operations and the significance of innovative marketing strategies, particularly in the...

Roland sits down with Tim Allen (not that Tim Allen), founder of Kopa Home Services. The real “Tool Man,” Tim’s got his hands in many areas, including handyman work, property management, real estate investing, and more. Roland and Tim cover marketing strategies for when you have no idea how to market your services, the struggle to find the right hires, and building street cred. And when are you re...

Will Swartz of State 48 Home Comfort in AZ joins Roland to share his inspiring story. For nearly a year, Will struggled with substance abuse and homelessness. That’s a far cry from running a business that rakes in close to $2M. He lays out some of the secrets to his success and how he’s grown 40% year over year. Will touches on the importance of having money saved up for when commercial contractor...

Amber DeLong and her husband Justin turned a side hustle into big business with DeLong and Sons HVAC. Hear how they counterbalance each other with the day-to-day and inject their values into the company. Over a few short years and a trial-and-error journey, they’ve learned the hard way how to hire, establish relationships with suppliers and other businesses, and implement software to help them sta...

Roland sits down with Jason Canaan, founder of Neat Wall TV. So how does a DJ with 25 years of experience spinning records wind up installing home electronics and tech? Jason shares his story, including how Marvel Studios and MTV inspired his logo and how Neat Wall got its name. He also discusses the Housecall Pro features he leans on, the importance of continuing education, family dynamics now th...

In this episode of the “Superpro Podcast,” Roland sits down with Kyle Rosenbaum, owner of AHAVAH Fire & Chimney in Branson, Missouri. Kyle shares how he took over a struggling business and fought through overwhelming odds to turn it into a success. They cover the dangers of overthinking, ego, and what separates successful companies from those that don’t grow. Kyle also lays out the importance...

Firefighter, paramedic, and construction Pro Chris Olson took over NW Moss Removal just a few years ago. Chris shares with Roland how to close the “revolving door” when it comes to staff, including finding and training good employees and developing promotion requirements. He also lays out how they go about winning repeat business and multiple tricks for attracting new customers. NW Moss Removal re...

Michael Lanphear turned his one-man shop, AYS Plumbing & Rooter, into a multi-million-dollar business in two years. AYS stands for “At Your Service,” and they provide quality service all over southern California. Michael shares with Roland how he and his team superserve customers. He also talks about creating a winning culture, paying his team based on performance, and the importance of qualit...