Strategic Insights

On this episode of Strategic Insights, host Andrew Makl sits down with John Schmidt, VP of Managed Services and Security, to explore the evolution of Strategic’s TotalCare — a holistic, scalable support solution. They trace the journey from fragmented services like application, infrastructure, and EDI support to a single, unified offering that clients can trust for any need, no matter the platform...

On this episode, Andrew Makl speaks with Craig Scott, CEO of Fuuz, about transforming manufacturing technology. Craig shares how Fuuz was born from his frustrations as a service provider dealing with disconnected systems. Fuuz bridges the gap between the shop floor and top floor, offering a hybrid platform that simplifies deployments, blends pre-built solutions with customization, and keeps operat...

This week on Strategic Insights, host Andrew Makl welcomes Dave Rendel, Senior Solution Architect at Strategic Information Group, to explore why Quality Management Systems (QMS) should never follow a one-size-fits-all model. Dave explains how the best QMS solutions align with each company’s specific goals and challenges, whether cutting recalls or improving delivery performance. Together, they hig...

This week on Strategic Insights, senior NetSuite consultant Kate Emrick shares how Strategic Information Group supports clients beyond implementation. She breaks down the benefits of choosing a partner over going direct, emphasizing Strategic’s “partner for life” approach and long-term support. Kate highlights customer-driven extensions like EZ Assets and BillFinity, which streamline fixed asset m...

Caleb Wilson, NetSuite Account Manager at Strategic Information Group, breaks down how Strategic supports both partner of record and non-partner of record clients—regardless of where they purchased NetSuite. From managing renewals and upsells to offering tailored support packages, Strategic acts as an extension of the client's IT team, ensuring their NetSuite platform evolves alongside their busin...

In this episode of Strategic Insights, host Andrew Makl is joined by Amy Vasquez, Senior Solutions Architect, and Brian Brown, Senior Validation Consultant at Strategic Information Group. They introduce Strategic’s new continuous validation service, designed to help SaaS solution users maintain compliance amid frequent software updates. This proactive program ensures customers stay ahead of regula...

In this episode of Strategic Insights, host Andrew Makl is joined by Mike Cook, SVP of Global Sales and Marketing for Strategic. They explore the company's rich history, ambitious plans for 2024, the exciting expansion into Europe, and their innovative sales, support and full service approach. Tune in for a comprehensive look at Strategic's past, present, and future!   Show Links Learn more about...

Join host Andrew Makl as he talks with Suzy Reno, President and CEO of Strategic, and Dominic Rea, founder of 123Go, about the transformative new tools tailored for life science organizations under the latest GAAP requirements. Learn how their partnership is introducing cutting-edge solutions like the problem manager and data sync tools, and how these innovations are addressing integration challen...

In this episode of Strategic Insights, host Andrew Makl sits down with Paul Kennedy, Senior Business Solutions Executive at Strategic. They discuss managing historical data, strategies for upgrades, acquisitions, and compliance. They also touch on the pros and cons of on-premise versus cloud solutions. Join us for an insightful conversation on optimizing your business solutions and staying complia...

In this episode of Strategic Insights, host Andrew Makl meets with Dominic Rea, founder of 123Go and Strategic's own Tim Burke, Senior Account Executive. They discuss their innovative partnership, the benefits of low-budget data quality management software, seamless integrations, and share inspiring success stories from companies that have thrived using their solutions. Tune in for valuable insigh...

Join Andrew Makl as he sits down with Suzy Reno, President and CEO, and Keith Randazzo, Sr. Director of Program Management, to explore an innovative new AI tool revolutionizing user training. Discover how this cutting-edge technology is transforming team education, offering personalized learning experiences, and driving efficiency. Tune in to learn how customers can harness these advancements to e...

Join Andrew Makl as he talks with Suzy Reno, President and CEO, and Mike Cook, SVP of Global Sales and Marketing, about the dynamic evolution of software and ERP solutions. They explore key strategies for tackling ransomware, the further expansion of SAAS solutions and its impact on future customer support, and navigating the enterprise software market amidst current economic challenges. This epis...

Join host Andrew Makl in this episode of Strategic Insights as he converses with Tim Rabaut, Senior VP of Customer Engagement at Strategic. They explore the innovative SIG IP, delve into Tim's pivotal role, and discuss Strategic's comprehensive cloud conversion journey. Tune in to gain exclusive insights into Strategic's strategies for enhancing customer engagement and transitioning to the cloud....

In this episode of Strategic Insights, host Andrew Makl sits down with Nathan Garing, Co-founder and Functional Architect of Salora ERP to discuss their successful partnership. They explore Nathan's background, the synergy between their companies, and why NetSuite stands out as the best solution. Discover why NetSuite is the top choice for businesses looking for robust and flexible ERP solutions....

Join host Andrew Makl as he sits down with Tim Burke, Senior Account Executive at SIG, and Tom Budreau, VP of Sales for ETQ, Hexagon. They delve into the impact of reviews, the increasing quality stakes, strategies for employee retention, ideal outreach candidates, and the unparalleled customer experience offered by ETQ. Don't miss this episode, which is packed with expert advice and industry insi...

In this exciting episode of Strategic Insights, host Andrew Makl is joined by Craig Scott, CEO of Fuuz, and Tim Rabaut, Senior VP of Customer Engagement at SIG. They discuss the innovative partnership between SIG and Fuuz and delve into what Fuuz offers: its transaction volume, SaaS solutions, and its flexibility. Tune in for an in-depth look at this dynamic collaboration!   Guest Links: Website: ...

In this episode of Strategic Insights, host Andrew Makl meets with John Schmidt, VP of Managed Services and Security at SIG. They delve into the concept of the defense cloud, explore various software options, and discuss why Strategic Information Group is a preferred partner in this space. Tune in to gain a deeper understanding of the defense cloud solutions and their significance. _______ Show Li...

Learn more about the mindset and philosophy behind Strategic Information Group in this special interview, where our host Andrew discusses the tenets of SIG's philosophy - and the development of the organization and its offerings - with President & CEO Suzy Reno. Show Links Learn more about Andrew and SIG's work: strategic.com Instagram: https://www.instagram.com/strategicinformationgroup/ Face...

In this episode, filmed at the Henry Hotel during the QAD MidWest Fall User Conference 2023, Andrew interviews QAD Senior Business Consultant Jesse Rauch. Jesse sheds light on how QAD supports manufacturers who work in the defense industry. Show Links Learn more about Andrew and SIG's work: strategic.com Instagram: https://www.instagram.com/strategicinformationgroup/ Facebook: https://www.facebook...

In this special episode, filmed at the QAD MidWest Fall User Conference, Andrew interviews QAD Redzone Sales Director Matt Crabtree about an exciting product that shined in this event. Show Links Learn more about Andrew and SIG's work: strategic.com Instagram: https://www.instagram.com/strategicinformationgroup/ Facebook: https://www.facebook.com/strategicinformationgroup LinkedIn: https://www.lin...

In this partner products highlight, Andrew welcomes Eagle Consulting's Jim Micelli to the podcast. Jim shares the details - and philosophy - behind RF Express for QAD, Eagle's premier offering. Show Links Learn more about Andrew and SIG's work: strategic.com Instagram: https://www.instagram.com/strategicinformationgroup/ Facebook: https://www.facebook.com/strategicinformationgroup LinkedIn: https:...

In this showcase, Andrew welcomes returning guest Andy Weinstein from the ISS Group and new guest Dennis Rausch, VP of IT at REA Magnet Wire. Together, they discuss how REA is utilizing The ISS Group's iApprove product. Show Links Learn more about Andrew and SIG's work: strategic.com Instagram: https://www.instagram.com/strategicinformationgroup/ Facebook: https://www.facebook.com/strategicinforma...

In this customer spotlight, Andrew talks to Anne Scheurger, Senior Vice President at Morrison Products. Anne shares her experiences working with SIG, and goes in-depth on the relationship between the two organizations. Show Links Learn more about Andrew and SIG's work: strategic.com Instagram: https://www.instagram.com/strategicinformationgroup/ Facebook: https://www.facebook.com/strategicinformat...

In this special partner spotlight, filmed at the Henry Hotel during the QAD MidWest Fall User Conference 2023, our host Andrew Makl sits down with Strategic's Technology Solutions Manager Walter Little to talk about how Strategic Information Group goes outside the box for their clients. Later, Walter interviews Mark Penserini, Vice President of Partner Management at Corpay, SIG's newest partner an...

Quality is everything, and this week, we welcome SIG's Senior Solutions Architect David Rendel to the show to dicuss how SIG is innovating quality management. As businesses move away from antiquated quality manuals and into more integrated solutions, SIG is helping people across the world make their transition. As David says, too much data can be problematic. So, today, we talk about how raw data...