MarketScale

Straight Outta Crumpton

Business EN ↓ 180 episodes

Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers in business services to learn how they build, nurture and value their professional relationships.

Author

MarketScale

Category

Business

Podcast website

marketscale.com

Latest episode

Jul 4, 2026

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Episodes

Passing the Torch: Why the Skilled Trades Must Build a Culture That Protects Technician Wisdom Video 08.09.2025

The skilled trades are facing a demographic cliff. The reality is that far fewer people are entering the trades than leaving, creating a widening gap that threatens the stability of critical infrastructure across the U.S. At the same time, younger generations are bringing different expectations around work-life balance, culture, and purpose. As a result, service leaders are rethinking what it mean...

Built from the Dirt Up: Dillan Dumont’s Journey from Bricklayer to Industry Disruptor 04.09.2025

The Dumont Group’s Dillan Dumont talks about career drive, and why utility work is the future of American infrastructure.

Field Engineer to Industry Leader: Coty Fournier’s 35-Year Journey in Construction 26.08.2025

Construction is an industry where experience is currency. For many in the field, career paths become case studies in adaptability, strategic growth, and cross-functional expertise. With the U.S. construction market experiencing both highs and lows, the demand for leaders who understand field realities as well as business strategies remains critical to the industry’s success and growth. One such le...

Targeted HVAC Training Boosts Careers, Retention, and Service Quality 08.08.2025

The HVAC industry is evolving quickly, from advanced controls to new refrigerant standards, yet one principle remains timeless: skilled technicians are the backbone of the trade. What is changing is how companies are preparing those technicians for long-term careers through focused HVAC training. According to the U.S. Bureau of Labor Statistics, employment in the field is projected to grow 9 perce...

The Next Era of Workplace Safety Demands Stronger Leadership & Higher Safety Standards 22.07.2025

Workplace safety is no longer just about meeting regulatory requirements—it’s about fostering a proactive culture of risk management and innovation. With ongoing discussions around the future of OSHA and the rise of AI-driven safety solutions, industries are reevaluating their approach to keeping workers safe. According to the National Safety Council (NSC), workplace fatalities have remained a per...

Women in HVACR Are Driving Change Across the Skilled Trades 15.07.2025

Trade school enrollment has climbed to 4.9% from fall 2020 to fall 2023, signaling a national shift toward skills-based careers as alternatives to four-year degrees. This modest but meaningful rebound underscores growing interest in trades like HVACR, where demand is high, but representation remains lopsided. For decades, women in the field have been overlooked despite playing critical roles acros...

Turning a Career Pivot into Award-Winning Success in the HVAC Industry with Chloe Glynn 08.07.2025

Chloe Glynn, maintenance sales rep at Midwest Mechanical, discusses her successful career pivot into the HVAC industry having had no prior experience.

Women in HVAC: Pioneering Change in a Male-Dominated Industry 24.06.2025

The HVAC industry is evolving, and with it, the roles within the sector are expanding beyond traditional boundaries. Amid rising tuition costs and strong demand for skilled labor, young people are increasingly choosing trade schools over a traditional college education. With such a shift highlighting the need for a more diverse workforce, the questions remain—how can the HVAC industry attract and...

A Greener Future in HVAC: Balancing Innovation and Environmental Responsibility with Mike Donahue 10.06.2025

In an industry grappling with unprecedented changes, from liquid cooling innovations to bridging labor gaps, the HVAC world is evolving rapidly. With sustainability and efficiency becoming central themes, it’s a critical moment for rethinking solutions and workforce development. The stakes are high—data centers alone, for instance, are expected to account for 3-4% of global electricity consumption...

Scale Smarter in HVAC: Balancing Growth with Employee Engagement 27.05.2025

The HVAC industry is undergoing significant growth, driven by increased suburban migration and a surge in home renovations requiring system upgrades. The U.S. HVAC market is projected to expand at a compound annual growth rate (CAGR) of 7.4% from 2025 to 2030. As businesses scale to meet this demand, balancing expansion with retaining strong employee engagement and preserving company culture is th...

The Evolution of HVAC Media Through the Eyes of Kyle Gargaro 13.05.2025

Kyle Gargaro of HVACR Group at BNP Media, shares his journey from local newspapers to becoming a leader in HVAC journalism and media.

Building Trust and Simplifying Stories Strengthens Public Relations Strategies 29.04.2025

The ever-changing public relations and marketing landscape requires authentic storytelling and strong relationships. As industries evolve with emerging technologies, companies must connect with their audiences by fostering trust and understanding their core values. Research highlights a clear divide in brand trust, with only 29% of low-income earners trusting their brands compared to 38% of high-i...

Hiring for Values, Investing in Mentorship, and Leveraging Tech Boosts Retention and Workforce Stability in the HVAC Industry 15.04.2025

The HVAC (Heating, Ventilation, and Air Conditioning) industry is experiencing significant growth, with the U.S. market projected to reach over $32 billion in 2024 and expand at a compound annual growth rate (CAGR) of 7.4% between 2024 and 2030. This expansion is driven by increasing demand for energy-efficient systems, advancements in smart technologies, and a heightened focus on indoor air quali...

People-Centric Leadership in Action: The Engineered Cooling Systems(ECS) Story 08.04.2025

A strong workplace culture rooted in people-centric leadership is essential for retaining top talent and driving business success. Recent data shows that only 33% of employees in the U.S. feel engaged at work, underscoring the need for companies to foster environments where people thrive. This episode of Straight Outta Crumpton explores how one organization has created a blueprint for long-term em...

Building a Skilled Trades Workforce: Certifications, Simulation-Based Training & Reskilling with SkillCat 31.03.2025

Industries across the United States are facing an unprecedented shortage of a skilled trades workforce. With millions of baby boomers retiring and fewer young people entering the trades, sectors like HVAC, manufacturing, and construction are grappling with a critical need for talent. This labor shortage is further compounded by a lack of awareness and accessible pathways into the trades. So, what’...

Building Trust in Real Estate Through Quality Services and Client Education 18.03.2025

Trust in real estate is fundamental to customer loyalty. Research shows that  91% of customers are more likely to choose businesses they trust. This is particularly true in the real estate and property management industries, where clients entrust companies with significant investments. As clients increasingly seek reliable service providers, businesses that prioritize transparency, strong rel...

Data Center Sector Opens Doors for Non-Traditional Career Seekers 03.03.2025

The data center sector is expanding rapidly, driven by increasing digital demands across sectors. As this growth accelerates, data centers face a workforce shortage, with projections showing the shortage could persist for the next decade. According to a 2023 report by Uptime Institute, 50% of data center operators report difficulties filling open roles. This shortage highlights the need to attract...

Early Education in Skilled Trades Opens Doors to Solving Workforce Shortages 20.02.2025

The need for skilled trades professionals is growing rapidly, with workforce shortages becoming a critical concern across various industries. To bridge this gap, early education in skilled trades and strong partnerships are making these careers more accessible, starting with hands-on experiences in schools. Studies show that early education and direct involvement with trades can significantly incr...

Balance HVAC is Raising Industry Standards Through Quality Transparency and Culture 04.02.2025

HVAC systems are evolving to meet the demand for cleaner healthier indoor air yet challenges remain in bringing innovation to an industry often focused on quick fixes. Indoor is air quality becoming a pressing health concern, especially in climates like Florida. People spend substantial time indoors and homeowners are increasingly interested in solutions that prioritize quality, and efficiency and...

Mentorship and Knowledge Transfer are Key HVAC Workforce Development Strategies for a Growing Industry 20.01.2025

The HVAC industry is facing a critical challenge: a growing demand for skilled workers amid a wave of retirements. According to the U.S. Bureau of Labor Statistics, the need for HVAC technicians is projected to grow by 9% from 2023 to 2033. With this increasing demand, HVAC workforce development has become essential as companies seek to attract, train, and retain the next generation of talent in t...

Balancing Growth and Sustainability in the HVAC Industry: Insights from Sofia Lozoya 07.01.2025

In the latest episode of Straight Outta Crumpton, the spotlight shines on overcoming adversity, breaking into new industries, and leading with innovation. With industries like HVAC traditionally slow to adopt change, the conversation focuses on the unique challenges and opportunities presented by integrating new technologies. A growing demand for energy conservation solutions makes the work of Sof...

Empowering the Next Generation Through Trade Education: Building Confidence, Career Paths, and Bright Futures 06.01.2025

The U.S. is facing a critical shortage of skilled tradespeople, a challenge exacerbated by limited early exposure to the trades in schools. With projections showing a steady decline in the availability of qualified workers to support infrastructure and construction, programs like those led by Evin Jarrett are stepping in to bridge the gap. His middle school trade education program in Philadelphia...

AI in Construction: Building a Future with Collaborative Tech Solutions 27.12.2024

Artificial Intelligence (AI) is transforming industries worldwide, and construction is no exception. As the construction sector grapples with increasing complexity, AI's role in streamlining processes and enhancing decision-making is becoming more significant. But where does the industry stand now, and what does the future hold for  AI in construction? According to a McKinsey report, the glob...

How Relationship-Building was Vital to an Account Manager’s Journey from Technician 17.12.2024

Jonathan Henderson, McKinstry Account Manager, explores his HVAC journey from technician to account management via relationship-building.

The Future of Digital Infrastructure Lies in Stability of Sustainable Technology 03.12.2024

Mark Gusakov, Advisory Board Governance Chair for Nomad Futurist, discusses digital infrastructure’s importance.

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