Stories from the River

Watch on YouTube: https://youtu.be/YROVlb5Rt5Q   In this spotlight from episode 372 of Stories from the River, Charlie Malouf and Kim Harkness explore how Broad River Retail builds community partnerships as the company expands into new markets. Kim discusses the established relationship with Beds for Kids in the Carolinas and how the team identifies local organizations in new regions that can supp...

Watch on YouTube: https://youtu.be/CC8Mhec1opM   In this spotlight from episode 372 of Stories from the River, Charlie Malouf and Kim Harkness explore how Broad River Retail's marketing team has evolved alongside the company's growth. Kim reflects on the early days of supporting 15 stores with a small team, wearing many hats and learning the business from the ground up, and how those experiences s...

Watch on YouTube: https://youtu.be/CC8Mhec1opM   Marketing, leadership, and community come together to shape how Broad River Retail continues to grow and connect with the markets it serves. In this episode of Stories from the River, Charlie Malouf, CEO, welcomes Kim Harkness, Vice President of Marketing, Communications, and Community Outreach, for a wide-ranging conversation about her nearly decad...

Watch the full episode: https://youtu.be/Nss1sTmG56E   In this spotlight from episode 371 of Stories from the River, the conversation explores the origins of "Be a Light Day" and how a single day of service grew into a weeklong celebration of community and connection. Emelyne shares the vision behind the initiative, explaining how the Lighthouse Fund's mission to "be a light" in the lives of Memor...

Watch on YouTube: https://youtu.be/7X72I1XDQ8k   In this spotlight from episode 370 of Stories from the River, Heather Greenwood and Emelyne Henderson continue the conversation around the Lighthouse Fund, reflecting on a year of supporting Memory Makers through unexpected personal challenges. The discussion highlights the compassionate work of Helping Hands, the confidential process behind the Fun...

Watch on YouTube: https://youtu.be/Nss1sTmG56E   A year of generosity, service, and community has shown just how powerful Memory Makers can be when they come together to support one another. In this episode of Stories from the River, Heather Greenwood, Director, People Experience, welcomes Emelyne Henderson, Senior Manager, Experience & Events, to celebrate the one-year anniversary of the Lighthou...

Watch on YouTube: https://youtu.be/-KeSQq-oZjU   In this spotlight from episode 370 of Stories from the River, the conversation takes a closer look at the strategy behind assortment planning and how Broad River Retail determines which products make it onto the showroom floor. The discussion explores the challenge of building a balanced assortment from the ground up, identifying regional winners, c...

Watch on YouTube: https://youtu.be/M-Gv6_xlxSc   In this spotlight from episode 370 of Stories from the River, the conversation explores the vision behind Ashley Luxe, a collection designed to bring elevated style and accessible luxury to a new generation of guests. The discussion highlights the "eager enthusiast" customer—style-conscious shoppers who appreciate the look and feel of high-end furni...

Purpose, creativity, and collaboration come together to shape the way Broad River Retail serves both its Memory Makers and guests. In this episode of Stories from the River, Charlie Malouf, CEO, welcomes Lynn Knowles, Sr. Director of Merchandising and Visual Impact at Broad River Retail. Lynn reflects on her journey from the apparel industry into retail leadership, sharing the challenges that shap...

Watch on YouTube: https://youtu.be/4NmmO3ek3ew   In this spotlight from episode 369 of Stories from the River, Tyler Trill and Jaylon Fisher discuss the mindset that helps Memory Makers grow into future leaders. The conversation emphasizes the importance of embracing coaching with an open mind, recognizing that honest feedback is intended to support growth rather than discourage it. Jaylon shares...

Watch on YouTube: https://youtu.be/CrGsDPeO2Zg   In this spotlight from episode 369 of Stories from the River, Tyler Trill continues the conversation with Jaylon Fisher, the 2025 Sleep Sales Manager of the Year, exploring the habits that helped him stand out on the sales floor. Bradley shares how working in a lower-traffic store challenged him to maximize every guest interaction, emphasizing the i...

This episode on YouTube:  https://youtu.be/_VZjR03kAnY   Leadership is about more than achieving results, it's about building trust, developing people, and creating a culture where everyone can succeed. In this episode of Stories from the River, host Tyler Trill welcomes  Jaylon Fisher,  the newly promoted Selling General Manager of the Albemarle Aces, to discuss his leadership journey and the les...

Watch on YouTube: https://youtu.be/yCrNndT5XjQ   In this spotlight from episode 368 of Stories from the River, Tyler Trill and McKayla Murdock discuss what makes Broad River Retail a destination for talented Memory Makers looking to build long-term careers. The conversation highlights the company's people-first culture, opportunities for advancement, and the many examples of leaders who have grown...

Watch on YouTube: https://youtu.be/2XVrZNb4SW4   In this spotlight from episode 368, Tyler Trill and McKayla Murdock take a closer look at what it really takes to build and sustain great teams. The conversation highlights the proactive nature of talent acquisition, emphasizing the importance of developing relationships, maintaining a strong pipeline of future Memory Makers, and partnering closely...

Watch on YouTube: https://youtu.be/Bg5Yq89OO4k   Finding the right people starts with building meaningful relationships and creating opportunities for others to succeed. In this episode of Stories from the River, Tyler Trill welcomes McKayla Murdock, Manager of Talent Acquisition at Broad River Retail, to discuss her journey into recruiting and the role her team plays in attracting and developing...

Watch on YouTube: https://youtu.be/zq2YI37yZoY   In this spotlight from episode 367 of Stories from the River, the conversation explores the mindset that helps young professionals grow into exceptional Memory Makers. The discussion highlights the importance of staying curious, embracing new challenges, and being willing to step beyond a defined job description to gain new experiences. From taking...

Watch on YouTube: https://youtu.be/l1pGY-zV4OY   In this spotlight form episode 367 of Stories from the River, Tyler, Julia, and Erin explore the culture at Broad River Retail and the people-first mindset that sets it apart. Julia reflects on feeling welcomed and supported from her very first interview, sharing how genuine relationships and collaboration made her feel like she belonged. Erin adds...

Watch on YouTube: https://youtu.be/X6DQkQ3toz4   Growth, collaboration, and a people-first culture create opportunities that extend far beyond the workplace. In this episode of Stories from the River, Tyler Trill, Senior Manager, Communications, sits down with Julia Weinburg, Communications Coordinator, and Erin McGuire-Marino, Social Media specialist from Broad River Retail's Communications team...

Watch the full episode: https://youtu.be/ymCLwjN3K0c  In this spotlight from episode 366 of Stories from the River, Tyler Trill and Jason Baugus focus on what distinguishes the Ashley product line as "elite" within the store setting. One concept discussed was the sustainability and durability of these products, highlighted by the ability to remove cushions, pull out drawers, flip chairs, and showc...

Watch the full episode: https://youtu.be/ymCLwjN3K0c    In this spotlight from episode 366 of Stories from the River, Tyler Trill continues the conversation with Jason Baugus, exploring the leadership lessons that shaped his growth at Broad River Retail. Jason reflects on the influence of early mentors, sharing how observing experienced leaders helped him build confidence and develop the skills ne...

This episode on YouTube: https://youtu.be/ymCLwjN3K0c   Leadership, culture, and a commitment to continuous growth can create opportunities that extend far beyond the sales floor. In this episode of Stories from the River, Tyler Trill welcomes Jason Baugus, General Manager of East Columbia Elite, to share his journey through the furniture industry and his rapid growth at Broad River Retail. From h...

Watch the full episode: https://youtu.be/crYS5uSGum8   In this spotlight from episode 365 of Stories from the River, Cory Edens continues his conversation with Zoom's Abe Barghouti and Krista Hentz. They focus on the values that drive Zoom beyond its technology. Krista highlights that a core foundation at Zoom is care—not just for customers, but equally for employees, communities, and the broader...

Watch the full episode: https://youtu.be/crYS5uSGum8   In this spotlight from episode 365 of Stories from the River, Cory Edens continues his conversation with Zoom's Abe Barghouti and Krista Hentz. The discussion centers on defining what success looks like for both Broad River and its partnership with Zoom. The conversation highlights that success can be measured in several ways, from the simplic...

Success is amplified when organizations come together around a common mission and a commitment to excellence. In this episode of Stories from the River, Corey Edens, Vice President, Information Technology at Broad River, leads a roundtable discussion with Abe Barghouti, Senior Account Director at Zoom; Krista Hentz, Senior Sales Leader at Zoom; and Robert Ferguson, Associate Director, IT Infrastru...

Watch on YouTube: https://youtu.be/P4RxOI4ryCQ   In this spotlight of episode 364, Anita and Drew discuss the critical importance of preventing major transitions from becoming solely technical IT projects. Anita emphasizes the need to ensure that such shifts remain inclusive and not just relegated to IT departments, highlighting an example involving the leadership group to illustrate the point. Dr...