Key IVR

Staying Agile - Powered by Key IVR

Technology EN ↓ 2 episodes

Looking for the most comprehensive payments and business automation podcast out there? You've found it! Join us and our guests for insights into how payment security, compliance technology and efficiency can play a key part in your organisation's success. About Key IVRKey IVR provides secure cloud payment solutions to organisations and contact centres across the globe, protecting hundreds of businesses and their customers Learn more at www.keyivr.com

Be sure to visit the podcast's website and support the creator: www.keyivr.com

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Key IVR

Episodes

Myths & Facts: PCI-DSS & Who Is in Scope Ft. LRQA 19.02.2026 36:06

We’re back with another episode of the Staying Agile Podcast, and this time we’re diving deep into PCI compliance. In this episode, Mark Kelly, CCO at Key IVR, sits down with Kieran Nalton, Head of PCI Services at LRQA, to separate the myths from the facts around PCI DSS.Together, they explore what PCI-DSS really means for businesses today, common misconceptions that can put organisations at risk,...

The Hidden Cost of Manual Debt Collection - Staying Agile - Episode 1 09.07.2025 23:41

In the very first episode of Staying Agile Podcast, Elise Pell sits down with Mark Kelly, CCO from Key IVR to explore the true cost of manual debt collection - and why outdated payment processes are holding businesses back. Mark shares how businesses are using automated, self-service payment systems to cut operational costs by over 90%. With real-world examples and insider insights, Elise and Mark...