Stakeholder Impact Forum

Sufina Ahmad MBE is Director of the John Ellerman Foundation, a leading UK grant-making charity that supports organisations tackling inequality, environmental challenges, and social change. Working at the intersection of funding, policy, and community action, Sufina helps charities and institutions build trust, strengthen participation, and create lasting impact through collaboration and systems-f...

Soumitra Dutta is a globally recognised expert in innovation, AI, and digital transformation, with leadership experience spanning Oxford, Cornell, INSEAD, and the World Economic Forum. As co-founder of the Portulans Institute and creator of internationally respected indices, including the Global Innovation Index, he helps organisations and governments understand emerging technological shifts and b...

Steve Hill is Chief Communications Officer at Auticon UK and a leading voice in purpose-led engagement and inclusion. With extensive experience translating social impact into organisational momentum, Steve focuses on how lived experience, belief, and advocacy turn engagement into sustained change. The most effective engagement doesn’t start with strategy decks or campaigns; it starts with people....

Matthew Lovell is Head of Recruitment and Retention at the Institute of Physics, where he focuses on attracting and retaining early-career professionals within a scientific membership community. With direct responsibility for engagement strategy, Matthew brings a practical, channel-aware perspective on how organisations must adapt to stay relevant to younger members. For many membership organisati...

Mervyn Pilley is a long-standing membership leader and advisor with decades of experience across professional membership bodies and is currently working with CIAT . Known for his candid, systems-level perspective, Mervyn explores how membership organisations must adapt to political, technological, and generational change to remain relevant and influential. One of the most complex pressures facing...

Mo Kanjilal is Founder and Director of Edge of Difference , where she works with organisations to embed inclusion, neurodiversity, and belonging into leadership and culture. With experience guiding organisations through complex change, Mo brings a clear view on how leadership behaviour shapes inclusion outcomes. Inclusion does not happen by accident. Inclusive leadership is the difference between...

Mat Hunter is a design leader, strategist, and ecosystem builder with a career spanning IDEO , the UK Design Council , and place-based innovation ecosystems. Mat brings a systems-level perspective on how collaboration, innovation, and shared purpose drive impact. Traditional member organisations often treat collaboration as a project. Ecosystem thinking reframes it as something living, evolving ov...

Organisations today are facing increasing stakeholder engagement challenges, particularly in navigating resistance, shifting expectations, and complex social dynamics. As Berkeley Wilde highlights, many organisations are no longer struggling with silence but with active pushback, making engagement more difficult and nuanced than ever before. One of the key ways to overcome these stakeholder engage...

Michelle Newell is Membership Manager at CharityComms, where she leads the design and delivery of member experiences for charity communications professionals. With a strong focus on listening, iteration, and practical value, Michelle brings a grounded, member-led perspective on how professional communities evolve in the digital age. For membership organisations, the challenge is relevance. Engagin...

Liam Ward is Director of Venture Café London and a community builder with deep experience designing environments where people connect, contribute, and advocate. Working at the intersection of innovation, membership, and place-based ecosystems, Liam focuses on how authentic experiences turn participants into champions. The strongest engagement doesn’t come from campaigns — it comes from experiences...

Nikki Williams is Director of Campaigning and Communities at The Wildlife Trusts, one of the UK’s largest federated membership movements. With deep experience in community organising, campaigning and stakeholder engagement, Nikki specialises in turning participation into widespread impact for all. A shared challenge we’re hearing as part of the Stakeholder Impact Forum is low engagement and slow s...

Matt Dabrowski shares how building trust-driven communities, listening closely to members’ changing expectations, and creating new routes to opportunity have helped OutBritain grow rapidly while delivering real value to its network. Membership organisations everywhere are facing the same challenge: members expect more than networking and information. They want belonging, opportunity and real impac...

Lesley Sillaman is a highly respected voice in PR, communications and storytelling for member-driven organisations. As Managing Director of leading global comms agency, Havas Red, Lesley brings a deep understanding of how organisations can cut through noise, build trust and communicate value in an increasingly fragmented media landscape. In this conversation, Lesley explores how the role of PR has...

Building a strong charity partner network is about far more than funding. It requires trust, clarity of mission and a commitment to strengthening the entire ecosystem. Josephine explains how The Childhood Trust moves beyond transactional relationships to create genuine partnerships across London’s grassroots sector. This interview focuses on how staying focused on a shared purpose and resisting “m...

Dr I.Stephanie Boyce CBE FKC is a renowned authority on ethical leadership in member organisations, governance and inclusion, and the former President of the Law Society of England and Wales. In 2021, she made history as the first person of colour to lead the organisation, representing over 200,000 legal professionals. Member organisations are operating in an increasingly fragmented and polarised...

Chris Mason is CEO of FISITA, the global federation for mobility systems engineering. With experience leading an international membership organisation through industry disruption and economic uncertainty, Chris brings a clear, value-led perspective on how relevance underpins long-term member commitment. In uncertain times, members reassess where they invest their time and money. Membership relevan...

Amanda Lea Kaiser is a hugely respected voice in member engagement and community strategy. Author of Elevating Engagement: Uncommon Strategies for Creating a Thriving Member Community, Amanda brings over a decade of qualitative research with hundreds of in-depth member interviews to help organisations elevate their community. In our conversation, Amanda explores the shift from transactional engage...