Speaking of Quality

On the season six finale of Speaking of Quality, Hank Smith is joined by Maxine Cuffe, Vice President & Director of Global Strategies at Haverford Trust. Hank and Maxine reflect on each episode, highlighting some of their favorite stories and important lessons learned. From finance to sports to education to philanthropy and public policy, these incredible leaders shared one commonality: a true...

In this episode of Speaking of Quality, Hank Smith sits down with Ryan Manion, CEO of The Travis Manion Foundation, podcast host, and author. Hank and Ryan discuss launching, building and growing a successful nonprofit and how she’s amplifying her brother Travis’ legacy to inspire the next generation of leaders. 

On this special edition of Speaking of Quality, Hank Smith shares a table with members of the Philadelphia Business Journal’s Power 100, an esteemed group of changemakers powering the future of Philadelphia through a blend of business acumen, civic engagement, and community impact. From healthcare to tourism to philanthropy, Hank’s guests dive into the importance of cross-sector collaboration, inn...

In this episode of Speaking of Quality, Hank Smith welcomes Ana Welsh, workplace dynamics strategist, leadership coach, speaker and lecturer at The Wharton School. Hank and Ana discuss the skills that are indispensable for today’s workforce, bridging the generational gap in the office, and learning leadership.

In this episode of Speaking of Quality, Hank Smith welcomes Tom Burgoyne, entertainer, author, public speaker, and best known as the Phillie Phanatic’s “best friend.” Hank and Tom discuss leading with love, finding your passion – and, of course, their shared love for Philly sports and the Phillie Phanatic.

In this episode of Speaking of Quality, Hank Smith welcomes Dr. Americus Reed, the Whitney M. Young Jr. Professor of Marketing at the University of Pennsylvania's Wharton School. Hank and Dr. Reed have an in-depth conversation about the intersection of marketing, brand identity and the economy.

In this episode of Speaking of Quality, Hank Smith welcomes Tom Kehoe, Founder and President of Yards Brewing Company. Hank and Tom discuss lessons in entrepreneurship, navigating market changes and new competition, and using your brand to build community.

In this episode of Speaking of Quality, Hank Smith passes the microphone to his colleague, Tim Hoyle, Haverford’s Chief Investment Officer. Tim chats with Dan Clifton, Partner and Head of Washington Policy Research for Strategas Securities, to discuss what government policies investors should keep an eye out for in 2026 and how these developments may impact the economy and financial markets.

In this episode of Speaking of Quality, Hank Smith welcomes Joe McLaughlin, Chairman and CEO of The Haverford Trust Company, to share his State of the Union message. Joe reflects on Haverford Trust’s successes in 2025, including growth in wealth planning, client experience enhancements, and technological advancements. He also provides a look at where Haverford is headed in 2026.

In this episode of Speaking of Quality, Hank Smith and a panel of experts from The Haverford Trust Company dig into Haverford Trust’s 2026 Outlook, unpacking key economic and market events from 2025 and looking ahead to what listeners can expect in 2026. Hank is joined by Haverford Trust’s Vice President & Director of Fixed Income John Donaldson, Vice President & Director of Global Strateg...

On this episode of Speaking of Quality, Hank Smith is joined by Maxine Cuffe, Vice President & Director of Global Strategies at The Haverford Trust Company. Together, Hank and Maxine take a look back at the episodes and guests from Season 5 of Speaking of Quality and recount some of their favorite moments. They share valuable lessons learned throughout the season about navigating change and th...

On this episode of Speaking of Quality, Hank Smith is joined by Rosemary DiRita, Vice President and Philanthropic Advisor at Haverford Trust. In their conversation, Rosemary and Hank discuss the challenges nonprofits face today, creative structures for giving, and the role of a philanthropic advisor. During the Planning in Practice segment, Bryan Tracy, Vice President and Director of Wealth Planni...

On this episode of Speaking of Quality, Hank Smith is joined by Loretta Mester, member of The Haverford Trust Company’s Board of Directors and former President and Chief Executive Officer of the Federal Reserve Bank of Cleveland. In their conversation, Loretta and Hank discuss fiscal policy, lessons from previous economic crises, and the current economic outlook. During the Planning in Practice se...

On this episode of Speaking of Quality, Hank Smith is joined by Pat Roberts and Nancy Blair, co-founders of AIM Academy and the AIM Institute for Learning and Research. In their conversation, Pat, Nancy and Hank discuss overcoming entrepreneurial challenges, planning for the future, and the importance of literacy and diverse methods of learning.

On this episode of Speaking of Quality, Hank Smith is joined by Joyce Abbott, a distinguished, award-winning, retired Philadelphia School District educator, author, public figure, and namesake of the popular ABC TV series called Abbott Elementary . In their conversation, Joyce and Hank discuss the power of teamwork, her philosophy for teaching, and the importance of learning about financial litera...

On this episode of Speaking of Quality, Hank Smith is joined by Lauren Swartz, President and CEO, World Affairs Council of Philadelphia. In their conversation, Lauren and Hank discuss the value of global perspectives, the power of communication in international business, and the role of geopolitics in both the local and global economy.

On this episode of Speaking of Quality, Hank Smith is joined by Carly Meyer Bentley, CEO & Founder, The Freckled Strawberry, Inc. Carly and Hank have an important conversation about financial independence and resilience, the role family values play in our relationships with money, and the importance of financial literacy. During the Planning in Practice segment, Bryan Tracy is joined by Gina P...

Welcome to Speaking of Quality: Wealth Management Insights with Hank Smith, a podcast by The Haverford Trust Company. In this episode, Hank Smith, Director and Head of Investment Strategy at Haverford Trust, kicks off Season 5 of the podcast and unveils this season’s theme “Navigating Change: Key Decisions Driving the Future of the Economy.” Hank also introduces a new segment of the podcast called...

On this episode of Speaking of Quality, Hank Smith is joined by Maxine Cuffe, Vice President & Director of Global Strategies at The Haverford Trust Company. Together, Hank and Maxine take a look back at the episodes and guests from Season 4 of Speaking of Quality and share some of their favorite moments. They review the economic outlook for the year and share valuable lessons learned throughou...

On this episode of Speaking of Quality, Hank Smith is joined by Diane Duda, as a PA MEDI Medicare counselor with 40 years of experience in the insurance industry. In their conversation, Diane tells Hank about PA MEDI’s mission and its work to educate consumers about Medicare and the options available on the market. Diane also discusses how Medicare is funded, the premium structures for Part A and...

On this episode of Speaking of Quality, Hank Smith is joined by Joan Roebuck-Carter, Senior Vice President of Institutional Advancement at the Mann Center for Performing Arts. In their conversation, Joan shares how she landed in Philadelphia’s arts & culture scene, the importance of fundraising, and the impact arts institutions have in the community and the economy. Hank and Joan also touch on...

On this episode of Speaking of Quality, Hank Smith is joined by Brent Celek, former Philadelphia Eagles tight end and Super Bowl LII Champion, and owner and operator of Brent Celek Real Estate. In this engaging conversation, Hank and Brent explore the changing real estate market in Philadelphia and the pros and cons of investing in real estate. They also dive into Brent’s football career and the l...

On this episode of Speaking of Quality, Hank Smith welcomes Bryan Tracy, Vice President and Director of Wealth Planning at Haverford Trust, and Gina Parissi, Senior Wealth Planner at Haverford Trust. Bryan and Gina lead an insightful conversation around the importance of wealth planning, what it entails, and the role of advisors in helping individuals and families establish a wealth plan. They als...

On this episode of Speaking of Quality, Hank Smith is joined by Kim Wright, owner of five franchise locations of Nothing Bundt Cakes and co-founder of Wright Commissioning. Hank and Kim discuss the role of small businesses and franchises in the U.S. economy, the challenges faced by entrepreneurs during and after the pandemic, and Kim’s experience as a female business owner and operator. 

In this episode of Speaking of Quality, Hank Smith welcomes Joe McLaughlin, Chairman and CEO of the Haverford Trust Company, to share his State of the Union message. Joe reflects on successes at Haverford Trust in 2024, including growth in wealth planning, investment in nonprofit services, and adoption of new technologies. He also provides a look ahead at what’s to come in 2025.