SpaRetailer

In addition to the supply and demand stress that everyone in the industry has felt, BioLab had the added challenge...

No matter how good or bad you were at marketing and promoting your pool and spa business in 2020, most of the dealers and manufacturers listening to this podcast had a significant increase in sales in 2020 and are forecasting a good 2021. In today’s podcast we talk about the pandemic, but it’s in the context of why some dealers were more prepared and faster to adapt to the changing retail landscap...

No matter how good or bad you were at marketing and promoting your pool and spa business in 2020, most...

Ted Lawrence, the corporate category retail manager at Poolcorp, brings a global perspective to hot tub and swimming pool retail and supply chain. We talk about setting up buy-online-pick-up-in-store (BOPIS) and how it’s not as hard as it sounds, as well as other marketing, merchandising and retail trends you should be up on. Don’t miss Ted’s last episode here. https://sparetailer.com/feed/podcast...

Ted Lawrence, the corporate category retail manager at Poolcorp, brings a global perspective to hot tub and swimming pool retail...

Spa panels being made at Confer Manufacturing If you’ve learned more about the global supply chain in the last year than ever before, you’re not alone. Today we’re talking to Bob Confer from Confer Plastics in North Tonawanda, New York. Confer supplies the hot tub industry with a variety of blow-molded plastics products like steps and hot tub siding. In addition to sharing more about his company a...

If you’ve learned more about the global supply chain in the last year than ever before, you’re not alone. Today...

We’re talking about expansion again. Obviously, it’s a weird and interesting time to think about adding a new location. On the one hand, there are some amazing commercial real estate opportunities out there, on the other, how are you going to get enough product to fill a new space? Brian Quint from Aqua Quip in Seattle joins us again to talk about expanding during this strange time. Aqua Quip move...

We’re talking about expansion again. Obviously, it’s a weird and interesting time to think about adding a new location. On...

Have you ever gotten so frustrated with your business that you threatened to “burn it down?” Earl and Josh Michels from Backyard Leisure don’t recommend it. When a fire destroyed their flagship location in 2018, the father/son duo used what could have been a tragedy to move their business forward. Hear how they overcame the fire, opened a new location during the pandemic and their plan to be the B...

Have you ever gotten so frustrated with your business that you threatened to “burn it down?” Earl and Josh Michels...

Ted Lawrence, the corporate category retail manager at Poolcorp, brings a global perspective to hot tub and swimming pool retail and supply chain. Lawrence talks about the successful changes he saw retailers make during the pandemic, the larger trends in retail the industry needs to prepare for and how supply/demand will impact 2021. https://sparetailer.com/feed/podcast/

Ted Lawrence, the corporate category retail manager at Poolcorp, brings a global perspective to hot tub and swimming pool retail...

Andy Tournas, founder of ThermoSpas, Hot Tub Products and the International Hot Tub Association, joins us on the podcast today to talk about all three. Andy reflects on his time in the industry, and shares some of the new products and services Hot Tub Products is bringing to the industry. Check out other stories in SpaRetailer about Hot Tub Products: Lifting the Burden Hot Tub Products Launches Ne...

Andy Tournas, founder of ThermoSpas, Hot Tub Products and the International Hot Tub Association, joins us on the podcast today...

Ben Poggemiller from Urban Life Pools & Hot Tubs joins us again to share what’s changed in his business since we spoke at the beginning of the pandemic. He talks about how they’re handling ordering, selling and customer follow up now that hot tubs are sold out. Listen to our first episode with Poggemiller here. Join Poggemiller’s Mastermind Facebook group. https://sparetailer.com/feed/podcast/ Let...

Ben Poggemiller from Urban Life Pools & Hot Tubs joins us again to share what’s changed in his business since...

(left to right) Neal Patel, COO; Nimisha Patel, CIO; Zena Shah, CFO and HR director; Ronak Shah, president and CEO Ronak Shah runs Oklahoma-based Galaxy Home Recreation with his sister and extended family. Two years ago they started construction on a new location in Edmond, Oklahoma, an affluent suburb of Oklahoma City. The store was scheduled to open in March 2020, but then COVID hit. Ronak share...

(left to right) Neal Patel, COO; Nimisha Patel, CIO; Zena Shah, CFO and HR director; Ronak Shah, president and CEO...

Dennis Gentek Dennis Gentek has pretty much seen it all in the hot tub industry. His 32-year career in the industry, spent almost exclusively as a rep for Jacuzzi/Sundance, spans almost every dip, recession and worldwide crisis, which now includes the coronavirus. Gentek shares how his life as a sales rep has changed during the pandemic (a lot less travel), the industry trends he thinks are here t...

Dennis Gentek has pretty much seen it all in the hot tub industry. His 32-year career in the industry, spent...

Allen Kalkomey We’ve all become keenly aware of supply chains in 2020 — from toilet paper, to groceries, to all the things that make a hot tub. Custom Molded Products, or CMP, is one of the vital suppliers for hot tub manufacturers making everything from jets, valves, lights, sanitation systems and the list goes on. We talk to Allen Kalkomey, vice president of sales and marketing, and Vic Walker,...

Allen Kalkomey We’ve all become keenly aware of supply chains in 2020 — from toilet paper, to groceries, to all the...

When Sabeena Hickman joined the newly formed PHTA in the fall of 2019, she thought she knew what her biggest challenge would be — continuing to merge two legacy associations. What neither she, or anyone, anticipated was the world being turned upside down by a global pandemic. Sabeena talks to us about how coronavirus changed the PHTA and industry’s year and how that impacted its new strategic acti...

When Sabeena Hickman joined the newly formed PHTA in the fall of 2019, she thought she knew what her biggest...