SpaRetailer

Most stores that sell swim spas started as hot tub stores and added swim spas down the line. When Joe...

Scott Clark has added four locations since he and his wife Shelley opened The Spa and Sauna Co. in Reno, for a total of five stores. But the last two stores he opened are more than 200 miles and a state away from his headquarters. https://sparetailer.com/feed/podcast/ Clark purchased an existing business in California, which added stores in Santa Cruz and San Jose. He talks about what it’s been li...

Scott Clark has added four locations since he and his wife Shelley opened The Spa and Sauna Co. in Reno,...

The second half of our conversation with Justin Miller, the founder of pHin. We talk about how pHin specifically works in hot tubs, and how Jeff is planning on using them in his company. We also touch on the inline hot tub version of pHin that’s currently being tested. https://sparetailer.com/feed/podcast/ Not familiar with pHin? Check it out here. A couple summers ago we tested pHin out for ourse...

The second half of our conversation with Justin Miller, the founder of pHin. We talk about how pHin specifically works...

Justin Miller has a background unlike any other we’ve had on the podcast before — NASA, Apple, eBay and Comcast just to name a few. His focus on customer experience at those companies helped lead him and a partner to develop pHin, a water monitoring device for pools and hot tubs. In part 1, we delve into Justin’s background, the early development days of pHin and the company’s acquisition by Haywa...

Justin Miller has a background unlike any other we’ve had on the podcast before — NASA, Apple, eBay and Comcast just...

Megan and Jeff are back with a new season of The SpaRetailer Podcast. We chat about our sudden departure last season, what we’ve been up to this summer (Megan reveals a big surprise) and what we’ve got coming up on episodes this fall. We also introduce the SpaRetailer 10 — 10 questions we ask each guest at the end of the podcast about their life and business. Megan and Jeff take a stab at answerin...

Megan and Jeff are back with a new season of The SpaRetailer Podcast. We chat about our sudden departure last...

Sean Doyle, longtime marketer and author of Shift, joins us on the podcast to discuss the marketing challenges facing small business owners. Sean works with businesses to help evaluate their marketing and develop a better strategy. You can learn more about his business, or get a copy of Shift, at seanmdoyle.com. You can also read the SpaRetailer article featuring Sean here. https://sparetailer.com...

Sean Doyle, longtime marketer and author of Shift, joins us on the podcast to discuss the marketing challenges facing small...

Dan Friedman from The Hot Tub Store joins us on the podcast to talk about reviews. He was recently interviewed for a story on Yelp, and we talk about that as well as Google reviews. Jeff and Dan’s stores both use Broadly to help them manage reviews, but there are a number of resources, just a few of which we list here. https://sparetailer.com/feed/podcast/ Womply PowerReviews ReviewTec Podium Deal...

Dan Friedman from The Hot Tub Store joins us on the podcast to talk about reviews. He was recently interviewed...

In the February/March issue of SpaRetailer, we outlined how the trucker shortage was impacting hot tub retailers. This week on The SpaRetailer Podcast we talk to a transportation expert about some of the issues facing that industry. Doug Punzel, president of Celtic Intermodal, has worked for more than three decades in transportation. Celtic also happens to be the intermodal company that co-host Je...

In the February/March issue of SpaRetailer, we outlined how the trucker shortage was impacting hot tub retailers. This week on...

Longtime SpaRetailer columnist, Linda Cahan, joins us to talk about the right way to merchandise hot tub chemicals. Not the prettiest part of spa retail stores, you can still take a thoughtful approach to stocking chemicals. https://sparetailer.com/feed/podcast/ Visit fastener website that Linda mentions here. You can check out all of Linda’s past columns here. This episode is sponsored by Bullfro...

Longtime SpaRetailer columnist, Linda Cahan, joins us to talk about the right way to merchandise hot tub chemicals. Not the...

In January Leslie’s Poolmart purchased independent retailer Aqua Quip. Aqua Quip’s president Brian Quint joins us on the podcast to talk about the acquisition and how they had readied their company so they could pounce on the opportunity. Brian mentions several resources for business owners, which you can find below. Vistage Michael Gerber The Great Game of Business Ownership Thinking https://spar...

In January Leslie’s Poolmart purchased independent retailer Aqua Quip. Aqua Quip’s president Brian Quint joins us on the podcast to...

On January 22, the Association of Pool & Spa Professionals and National Swimming Pool Foundation announced (again) that they were going to merge. Today we’re joined by Larry Caniglia, CEO of APSP, to discuss the reasons behind the merge, where they’re at in the process and what the industry can do to help the merge be successful. To learn more about the new Pool & Hot Tub Alliance and the merge pr...

On January 22, the Association of Pool & Spa Professionals and National Swimming Pool Foundation announced (again) that they were...

Part 2 of Jeff’s journey to purchase Spring Dance Hot Tubs. Surprise — the deal actually gets done! But there are a lot of bumps along the way. Thanks for all of your support this year! Let us know what you think about this episode and others by emailing podcast@sparetailer.com. You can also leave us a voicemail at 405-992-0160 and we’ll listen to your question on the air. And if you’re so incline...

Part 2 of Jeff’s journey to purchase Spring Dance Hot Tubs. Surprise — the deal actually gets done! But there...

We finally go in-depth with cohost Jeff about the process he went through to buy his company. Jeff is candid about some of the obstacles he faced, things that went wrong and the costs associated with everything. While each business transaction is unique to the company and people, if you’re interested in buying or selling a hot tub company you’ll want to give this a listen. https://sparetailer.com/...

We finally go in-depth with cohost Jeff about the process he went through to buy his company. Jeff is candid...