Sopra Steria Insights

Our Insights podcast features host Alison McHarg, Sopra Steria Marketing and panel speakers Nick Heckscher, Chief Experience Officer – Sopra Steria Resourcing and Naomi Appleton Future Skills and Careers Manager, Sopra Steria. Moving beyond automation and productivity gains, the conversation examines AI’s impact on skills, employability, workforce planning, recruitment, fairness, inclusion and hum...

Employee retention in the NHS is under pressure. Organisational culture is defined by what people experience every day. From first interaction to everyday practice, culture shapes whether people stay. In this podcast, Allie Kennedy Resourcing Solutions Consultant and healthcare leader Janine La Rosa explore: - Why culture is built across the entire candidate journey, not just inside the organisati...

In this new podcast episode of Sopra Steria Insights, Resourcing Solutions Consultants Allie Kennedy and Ceri Amphlett explore what’s changing in recruitment and what matters most.   If you’ve ever tried to place square pegs in round holes in public sector hiring, this podcast is for you. Allie and Ceri reflect on 2025 and share 10 practical tips for 2026 that teams can use right now.   Included i...

In this episode, Adrian Fieldhouse, Managing Director of Strategic Digital Solutions at Sopra Steria, and Marc Hardwick, Senior Research Director at TechMarketView, discuss how organisations can responsibly scale digital transformation by embedding trust, transparency, and human-centered values throughout the process. 

In our new podcast series, we join forces with TechMarketView to unpick what it really takes to embed and scale AI responsibly. Spoiler – you need to look beyond the tech.   Across three episodes, Adrian Fieldhouse, Managing Director of Strategic Digital Solutions at Sopra Steria, and Marc Hardwick, Senior Research Director at TechMarketView, discuss the elements that can make or break an organisa...

In this episode, host Alison McHarg sits down with Nick Heckscher, our Chief Experience Officer – Resourcing, for a thought-provoking conversation about the evolving world of recruitment. They explore how applying for a role today compares to 30 years ago, what’s changed and what’s stayed the same. From the growing role of AI in job searches to the increasing importance of candidate experience, Al...

Empowering people in the age of AI Join us for an exciting episode of Sopra Steria Insights, where Becky Davis, AI Consulting Director at Sopra Steria Next, and David Parsons, Chief Operating Officer, Transformative Business Services at Sopra Steria, explore what it really takes to help organisations and their people adapt to the AI era. They discuss how businesses can build confidence in AI, lead...

Join us for a new episode of Sopra Steria Insights, where Neil Gladstone, AI and Data Practice Director at Sopra Steria and Tom Staley, Tech Advisory and Innovation Lead at Sopra Steria Next uncover why so many AI proof of concepts never make it past the pilot stage and what it really takes to scale them successfully.  Tune in to discover how organisations can move beyond experimentation to delive...

From tool to co-worker: The rise of Agentic AI In this episode of Sopra Steria Insights, Neil Gladstone, AI and Data Practice Director at Sopra Steria, Spencer Izard, Principal Analyst at PAC, and Adam Spearing, EMEA Head of AI Innovation at ServiceNow, explore a major shift in the world of artificial intelligence - the rise of agentic AI. They discuss what happens when AI stops being just a tool...

Recruitment is evolving, with renewed emphasis on delivering a positive candidate experience and ensuring satisfaction for both recruiters and successful applicants. This balanced approach reflects recruitment working at its best—where everyone involved feels valued and supported. Our Insights podcast features our host Alison McHarg, Sopra Steria Marketing and Nick Heckscher, Chief Experience Offi...

Enabling efficiency and innovation at scale  In this episode of Sopra Steria Insights, we explore hyperautomation with Richard Caddick, Consulting Director at Sopra Steria Next, and Simon Baxter, Principal Analyst at TechMarketView. They discuss how hyperautomation integrates various technologies to transform business processes end to end and its priority for organisations. Tune in to learn about...

Unlocking insights to drive smarter decisions  Join us for an exciting episode of Sopra Steria Insights, where Susannah Matschke, Head of Data & AI - Growth at Sopra Steria Next, and Simon Baxter, Principal Analyst at TechMarketView, delve into the critical role of data, often described as the fuel of AI. Tune in to discover industry-specific data challenges, the importance of contextual data,...

Using AI responsibly to serve people and society  Join us for an engaging episode of Sopra Steria Insights, where Nicholas Wild, Head of Digital Ethics at Sopra Steria Next, and Simon Baxter, Principal Analyst at TechMarketView, tackle the pressing ethical issues surrounding AI. They dive into concerns like bias in decision-making, job displacement, and the sustainability impact of AI. Our guests...

Discover the transformative effects of technology on the financial sector. Craig Wilson, Managing Director for Sopra Steria Private Sector, and Jon Davies, Research Director at TechMarketView discuss advancements in automation, artificial intelligence (AI), and emerging technologies, highlighting their impact on customer outcomes, regulatory compliance, and service provision. About the speakers  ...

Explore the impact of regulatory shifts on customer-centricity within financial services with Craig Wilson, Managing Director for Sopra Steria Private Sector, and Jon Davies, Research Director at TechMarketView. Gain insights into how regulatory changes shape banking services and products, emphasising the importance of data and customer experience. About the speakers   Craig Wilson,  Managing Dire...

Join Craig Wilson, Managing Director for Sopra Steria Private Sector, and Jon Davies, Research Director at TechMarketView, as they explore the challenges facing banks in today's dynamic financial landscape. Discover how these challenges influence global markets, customer experience, and the role of emerging technologies in supporting banks. About the speakers   Craig Wilson,  Managing Directo...