Shanté Gorman, Mentor for Social Media Managers

Social Media Manager Confidential

Business EN ↓ 106 episodes

Social media management moves fast, and burnout is all too common—but it doesn’t have to be. Social Media Manager Confidential is your go-to for real talk, practical tips, and insider knowledge to help you stay ahead, protect your well-being, and build a business that lets you live life on your terms—whether you’re juggling kids at home or living out your Emily in Paris dreams. I was a broke single mom turned founder of a multi 6-figure social media management agency and I mentor social media managers working on creating agencies of their own. You can follow me on Instagram, LinkedIn, Threads...

Author

Shanté Gorman, Mentor for Social Media Managers

Category

Business

Podcast website

sugarpunchmarketing.com

Latest episode

Aug 26, 2025

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Episodes

79. Q&A with Shanté Part 1: Fear of Failure, Ick Alert(?), Client Workloads, & More 31.05.2024

How many clients can one social media manager realistically handle? Can you truly overcome the fear of failure? These are just a few of the pressing questions you asked during my recent 'Ask Me Anything' on Instagram. Today, we’re diving back into a fan-favorite format with another Q&A session where I answer the questions you're most curious about. Join me as we explore whether it's possible t...

78. Kelsey McCormick on: Creating & Selling Your Own Course As a Social Media Manager 24.05.2024

Are you a burnt-out social media manager looking to scale without taking on more clients or growing a team? If you've ever thought about creating your own course, this episode is a must-listen! Our guest today, Kelsey McCormick, shares all the golden nuggets about creating and selling your own course.  Kelsey is a self-proclaimed Squiggly Creative™ and the founder of Coming Up Roses . She kno...

77. Kaili Meyer on: The 4 Pages Your Website NEEDS As A Social Media Manager 17.05.2024

Do you really need a website as a social media manager? Today's guest, Kaili Meyer, founder of Reveal Studio Co. , is here to convince you that the answer is a resounding yes—and she'll also guide you through the four essential pages your site must have. Together, we'll explore how to launch a standout website for social media management, what essential elements it should feature, and how to optim...

76. Growing Instagram Accounts with Paid Ads | Visibility Strategy Series 10.05.2024

Welcome to the Visibility Strategy Series! Are you searching for a visibility strategy that consistently reaches your ideal audience on Instagram without depending solely on the algorithm? Consider diving into the world of paid ads, whether for yourself or your clients. In this episode, we are diving into Part 5 of this Series and it is especially exciting as we explore how to ethically and effect...

75. Katelyn Rhoades on: OMG is Instagram finally fixing REACH?! 03.05.2024

There has been some bomb-dropping that has just happened recently through the Instagram world with Adam Mosseri giving us some really big algorithm news. So I’m sitting down with the Social Marketing Queen on Instagram and CEO of Enfluence Marketing Studio , Katelyn Rhoades to discuss this hot topic and how Instagram is shifting its focus to reward original content creators to level the playing fi...

74. The Instagram Tool That Doubled My Engagement & Conversions | Visibility Strategy Series 26.04.2024

Welcome to the Visibility Strategy Series!  Are you looking to boost engagement and conversions for yourself or your clients? Imagine achieving this effortlessly with automation. In this episode, I discuss my go-to Instagram tool that DOUBLED both my engagement and conversions. Join us for the fourth installment of our Visibility Strategy Series, where I'll break down everything you need to k...

73. The TOP Graphic Design Mistakes Social Media Managers Make | Visibility Strategy Series 19.04.2024

Welcome to the Visibility Strategy Series!  Do you remember the feeling of crafting that almost perfect social media post only to have it receive lukewarm engagement? We've all been there, and it may have something to do with your graphics.  Join me in Part 3 of our Visibility Strategy Series as I zero in on the graphic design mistakes that I see Social Media Managers make and dive into...

72. Revealing Industry Secrets: Creating Engaging Social Media Videos | Visibility Strategy Series 12.04.2024

Welcome to the Visibility Strategy Series! Video content is here to stay, but how do you create engaging social media videos for your clients? In part two of this series, we are diving into all things social media videos.  We cover everything from understanding video quality and frame rate to mastering the art of text overlays and pattern breaking. So if you are ready to step up your video ga...

71. Writing Hooks That Don't Suck | Visibility Strategy Series 05.04.2024

Welcome to the Visibility Strategy Series! I’m so excited to bring you this 5-part series on Visibility Strategy for the next 5 weeks! We’re covering things like video editing, graphic design, tools to use for video content and running ads. And today we’re kicking off this series with Part 1 on how to write strong hooks,  specifically how to write ones that don't suck. So, what goes into a go...

70. The Two Laura's On: Running Paid Ads (Successfully!) for Social Media Management Clients 29.03.2024

Have you started running paid ads for your social media management clients? Maybe you are too overwhelmed by the thought of Meta’s backend or just aren’t getting the results you want. Today's episode brings the expertise of the Two Lauras – Laura Moore and Laura Davis, your go-to guides for mastering paid advertising successfully.  Since 2019, the Lauras have trained over 4,000 freelancers to...

69. How to Create a Social Media Report with KPIs (Key Performance Indicators) 22.03.2024

Are you struggling to figure out what to include in your KPI reports for clients? Social media reports don’t have to be overwhelming, so stop worrying—I have you covered!  In this episode, we'll tackle selecting the right KPIs, crafting social media reports, and analyzing insights. The good news is there is no need for fancy tools or apps, but some manual work may be required. So, let’s dive...

68. Becca Booker on: Boundary Hacks Every Social Media Manager Needs to Know 15.03.2024

Are you struggling to crack the code of setting boundaries as a social media manager? In a 24/7 industry, it can be hard to set and enforce boundaries. But has my guest, Becca Booker, discovered the secret?  Becca is the owner of Homemade Social , where she works hands-on with lifestyle and e-commerce brands and implements social media and email strategies to elevate their brand and grow thei...

67. Gina Knox on: Scaling Your Business to $4k, $10k, & $100k Months 08.03.2024

Do you struggle with your money mindset and wonder if your personal and professional wealth will ever meet your goals? Recently, I had the opportunity to sit down with finance coach Gina Knox, where she spills all the financial tea!  Join us as Gina tells us the secrets of going from $2k a month to $4k to $10k and beyond. She shares the secrets to building both personal and professional wealt...

66. What To Do If Getting Content From A Client Is Difficult 01.03.2024

Are you finding it challenging to get content from your clients? From one social media manager to another, you are not alone. In this episode, I'll walk you through effective strategies to navigate this issue. I'll share practical advice that you can start applying right away, including leveraging existing client resources and navigating client collaboration. I will also reassure you that you need...

65. Q&A with Shanté: Clients Who Don't Listen, What To Do If You Aren't Seeing Results, etc. 23.02.2024

Get ready for a Q&A with me with a little twist! It’s been a while since I’ve done a Q&A, so I thought I would answer your questions completely off the cuff! So what are we talking about?  I’ll be tackling questions from handling clients who buy likes and engagement to sharing invaluable tips for improving your mindset during the client acquisition process. We'll explore effective com...

64. Andréa Jones on: The Strategy Behind Working With Clients Like Rachel Rodgers 16.02.2024

Ever wondered how top social media agencies consistently land those dream clients that everyone talks about? I've always been curious, too, and I had the opportunity to sit down with Andréa Jones, and we explored her strategies for attracting high-profile clients, including her experience working with clients like Rachel Rodgers.  Andrea is the founder of OnlineDrea and a social media strateg...

63. Cassie Petrey on: Landing Your Dream Celebrity Client As A Social Media Manager 09.02.2024

Ever dreamed of managing social media for your favourite celebrity? Our guest, Cassie Petrey, turned her dream into reality by working with none other than the Backstreet Boys. And she is here to share her journey from superfan to celebrity social media manager. As the co-founder of Crowd Surf , Cassie has also worked with other iconic artists’ including Camila Cabello and Britney Spears. Her acco...

62. Shannon McKinstrie on: "Social Media Management" is Dead 02.02.2024

Social media management is dead. Yep, that’s what we said. To unpack this statement, I’ve brought back my first-ever podcast guest, Shannon McKinstrie, who is a fellow social media manager and long-time friend.  Shannon is a social media mentor & strategist on a mission to eliminate the neverending content-creation guesswork and overwhelm so business owners can actually enjoy promoting th...

61. What to Charge & How To Raise Your Rates for 2024 26.01.2024

Too nervous to raise your rates? Unsure how much you should be charging as a social media manager? You're not alone, and navigating this doesn't have to be as daunting as it seems! In this episode, I'll break down exactly how to calculate what you need to be charging, including some often-overlooked factors. I am also providing you with a ready-to-use script to confidently inform your clients abou...

60. How to Actually Get Clients as a Social Media Manager in 2024 19.01.2024

Are you tired of the winter months leaving your social media management business strapped for cash? Want to splurge on holiday gifts or pay off bills but feel like December and January are holding you back? Well, I've got the solution for you! As a seasoned social media manager with over five years of experience, I understand the challenges of the slow months and how to overcome them. In this epis...

59. What You Need To Change In Your Social Media Management Business For 2024 12.01.2024

Are you cringing whenever you hear of a new platform update or change? Are you concerned about maintaining and growing your social media management business in 2024? I've got just the solution you need. In this episode, I'll be revealing key strategies and the one no-fluff change you need to make to ensure your social media management business doesn't just survive but thrives in 2024.  Don't...

58. Uncensored: How 2023 Went for My Social Media Management Business 05.01.2024

Are you ready for a candid and uncensored look into the inner workings of my social media management business? In this episode, I’m not holding back – I’m getting personal and sharing a detailed breakdown of my business finances. From where my revenue streams are coming from to how much I spend on expenses, I'll be laying it all out. This is your chance to get a real behind-the-scenes look of the...

57. Yasmine Salem Hamden on: TOP Must-Haves for Social Media Marketing Contracts To Avoid Sticky Legal Situations 29.12.2023

Think starting as a social media manager is all about branding and client acquisition? Think again. The real starting point? Getting your legal basics right, especially contracts. While it might not be as flashy as other aspects, overlooking legalities can lead to serious issues down the line. That's why I brought in Yasmine Salem Hamden, an award-winning entrepreneur and intellectual property att...

56. Fi Simler on: How Trauma Can Impact Our Business (& How To Navigate It) 22.12.2023

If there's one word to describe the journey of entrepreneurship and social media management, it’s 'HARD.' That's exactly why advocating for mental health and self-care is crucial in this high-pressure environment. I could think of no one better than Fi Simler, a trauma-informed business coach, to dive into this topic and shed some light on trauma. Fi is a marketing world veteran and hustle-culture...

55. Caroline Langdon on the Marketer's Secret Weapon: Curiosity & Storytelling 15.12.2023

Does ‘storytelling in content marketing' bring fairytales and 'Once Upon A Time' to mind? You aren’t alone, as this is what used to come to mind for our guest, Caroline Langdon, who has now mastered the art of storytelling in content.  Her journey is unique – starting in speech pathology, transitioning to a social media manager, and now leading a team at her agency, Impact Media. Caroline's d...

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