Smile & Tox Podcast

Most healthcare leaders become experts by mastering their craft. The challenge is that expertise can become a double-edged sword. As organizations grow, the very knowledge, experience, and judgment that created success can also become the reason progress slows. Decisions bottleneck. Teams become dependent. Growth stalls. Leaders find themselves carrying more responsibility than ever before. In thi...

In 1998, before Instagram, before TikTok, before anyone knew what an algorithm was — Dr. Catrise Austin hit the streets of New York with a stack of flyers, a tagline, and a vision to become the go-to dentist for celebrities and tastemakers. It worked. In this episode, the Queen of Smiles™ gets candid about what it actually takes to build a practice people talk about — the guerrilla marketing, the...

Dr. Carl Truesdale has operated at the top of his field long enough to know something most providers take years to admit: the best outcomes for your patients rarely come from you alone. In this episode, Carl gets candid about what collaboration actually looks like between plastic surgeons, cosmetic dentists, and aesthetic injectors — the turf wars, the breakthroughs, and what finally made him a be...