Carrie Saunders

Smarter Online Business - Tech, Tools & Truths for Websites that Sell

Struggling to turn website traffic into real sales? It's such a common thing we see client struggle with until we start helping them. Welcome to Smarter Online Business , the podcast for course creators, coaches, and eCommerce entrepreneurs who want their websites to actually work for them. Each week, you’ll get practical advice to help you boost conversions, simplify your tech, and attract the right customers without burning out or overcomplicating things. Hosted by Carrie Saunders, tech strategist, website conversion expert, and founder of BCSE, this show blends 20+ years of hands-on experie...

Author

Carrie Saunders

Category

Technology

Latest episode

Jul 7, 2026

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Episodes

The 5 Things Google wants to See From Your Website 22.07.2025

Send Carrie a Text Message! Is your website quietly sabotaging your Google rankings? You could be doing everything right—marketing, content, offers—but if your site is missing just a few key things, Google’s quietly pushing you to the bottom of search results. And the worst part? You probably won’t even know it... until your traffic dries up. After auditing websites for 20+ years and helping onlin...

How to Grow Your Service Business using Pinterest with Laura Rike 15.07.2025

Send Carrie a Text Message! If you think Pinterest is just for recipes, party planning, and DIY crafts—think again. Whether you sell digital courses, offer coaching, or run an eCommerce shop, Pinterest could be your secret weapon for driving evergreen traffic and high-quality leads. In this episode, I’m joined by Pinterest strategist Laura Rike , who’s helped her clients generate six-figure result...

Branding With Heart: Amber Duffney's No-BS Guide 08.07.2025

Send Carrie a Text Message! Today’s episode is packed with insight and heart—and it’s one I think you’ll really connect with. I sat down with Amber Duffney , a brand designer and strategis. She helps her clients create brands that don’t just look good—they feel aligned, stand out, and position them as the only choice for their dream clients. Amber brings a unique blend of creativity, strategy, and...

Do You Have a Homepage Problem or a Funnel Problem? 01.07.2025

Send Carrie a Text Message! Ever feel like your website should be converting, but it’s just not? You’re not alone. A lot of business owners jump straight to redesigning their homepage when sales are slow—but that might not be the real issue. In this episode, we’re chatting about what could actually be going wrong (hint: it might be your funnel or customer journey) and how to figure out what’s real...

Why Your Website isn't a Set it and Forget it Tool 24.06.2025

Send Carrie a Text Message! Have you ever thought of your website like a car? 🚗 Just like a vehicle needs regular maintenance, tune-ups, and the occasional upgrade to keep running smoothly, your website needs the same care to keep delivering results. Ignoring it can lead to slow performance, outdated content, and missed opportunities. But with the right care, your website can be a powerful engine...

How to Build Instant Credibility Online with Your Website 17.06.2025

Send Carrie a Text Message! Let’s be real—no one’s going to buy from a website that looks sketchy, even if your offer is amazing. So how do you make sure your site instantly says “You can trust me” from the first click? That’s exactly what we’re breaking down in this episode. Rate, Review, & Follow on Apple Podcasts If you’re loving my eCommerce Made Easy Podcast, I’d be thrilled if you could...

How to make Call To Actions that Convert 10.06.2025

Send Carrie a Text Message! You’ve got traffic coming to your site. Your offer is solid. But… no one’s clicking that “Book Now,” “Buy,” or “Learn More” button. If it feels like your website visitors are ghosting you at the finish line—you’re not alone. And you’re not broken. Today, we’re diving into why your CTA might be falling flat—and how to fix it fast. Rate, Review, & Follow on Apple Podc...

Building Trust Through Authentic Branding with Laura Nicole Brown 03.06.2025

Send Carrie a Text Message! Today’s episode is all about something that goes deeper than logos and colors— it’s about the soul of your brand. I’m joined by Laura Nicole Brown , founder of Inspiratti , a branding agency that helps businesses create meaningful brand identities and standout websites that feel true to who they are. Laura has worked across the globe crafting marketing strategies in eve...

Are You Speaking Your Customer’s Language? How to Use Messaging that Converts 27.05.2025

Send Carrie a Text Message! What if your website isn't broken… your words are just falling flat? You can have the most beautiful design in the world, but if your message doesn’t connect, your dream customers will leave. Let’s fix that today. In this episode, we’re diving into how to speak your customer’s language so your website and content actually convert. Whether you’re a course creator, c...

From Idea to Income: Building Sales Funnels That Work with Shannon Gaither 20.05.2025

Send Carrie a Text Message! If the words 'sales funnel' make you want to hide under your desk, this episode is for you. Whether you’re stuck on what to sell, overwhelmed by the tech, or just tired of spinning your wheels, today’s guest Shannon Gaither is here to simplify the entire process. She’s breaking down how to go from idea to income with a sales funnel that’s simple, sustainable,...

Is Blogging Dead? Not If You Want Organic Traffic 13.05.2025

Send Carrie a Text Message! You’ve probably heard the whispers... “Blogging is dead.”  But here’s the truth: Blogging isn’t dead — boring, inconsistent blogging is. If you want more traffic, more leads, and more sales without constantly relying on paid ads or social media trends, blogging is one of the most powerful tools you still have. Let’s talk about how to make it work for you this year and b...

How to Grow Your Online Business with Public Speaking with Juanita Wheeler 06.05.2025

Send Carrie a Text Message! If you’ve ever wondered how public speaking could help grow your online business — or felt too nervous to even try — you’re in the right place.  In today’s episode, we’re talking about how public speaking can open doors for your business, how to get started even if you’re terrified, how to choose the right topics, and when it’s okay to say no to speaking gigs. I’m joine...

From Overwhelm to Ownership: Empowering Yourself to Create a Website That Works 29.04.2025

Send Carrie a Text Message! If you've ever stared at your website and thought, “I have no idea what I’m doing…”—you’re not alone. The good news? You don’t need to be a tech wizard to have a site you’re proud of—and that actually works. Today, we’re breaking through the fear and showing you just how capable you really are. Rate, Review, & Follow on Apple Podcasts If you’re loving my eComme...

What to Put Above & Below the Fold for Maximum Conversions 22.04.2025

Send Carrie a Text Message! Did you know that the layout of your homepage can make or break your website's success? 🧐  If visitors land on your site and don’t instantly find what they’re looking for, they’ll bounce faster than you can say “conversion rate.” Today, we’re diving into the Homepage Formula —what you need to put above and below the fold to maximize your conversions and keep visit...

How to make your Website go from Invisible to Irresistible 15.04.2025

Send Carrie a Text Message! Imagine if your website could be your best salesperson—working 24/7 to attract leads, build trust, and convert visitors into paying customers. Sounds amazing, right? But the reality is, most websites are falling flat—repelling potential clients instead of drawing them in. If your site feels more like a digital ghost town than a thriving hub for your business, this episo...

Why Your Website Is Repelling Customers (And How to Fix It) 08.04.2025

Send Carrie a Text Message! Have you ever wondered why people visit your website but leave without taking any action? You’ve spent countless hours crafting content, designing pages, and sharing your passion, but your site just isn’t bringing in clients. The truth is, your website could be actively repelling potential customers—and you might not even know it! In today’s episode, we’ll uncover the t...

Business Lessons Learned from 100 Podcast Episodes 01.04.2025

Send Carrie a Text Message! I'm beyond excited because today marks the 100th episode of the eCommerce Made Easy podcast! 🎉 Hitting this milestone got me thinking— what does 100 episodes really do for you as a business owner? This journey wasn’t just about podcasting. It’s been about business growth, reinvention, and the lessons learned along the way. Running a business for over 20 years mean...

AI for Authentic Business Growth with guest expert Abha Malpani-Naismith 25.03.2025

Send Carrie a Text Message! AI is changing the game for entrepreneurs—but are you using it the right way?   If you’ve ever felt overwhelmed by content creation, branding, or keeping up with marketing trends , you’re not alone. But what if AI could streamline your workflow, save you hours of time, and help you grow your business—without losing your authentic voice?   In this episode, I’m sitting do...

How to use Video Effectively on your Website to Boost Sales 18.03.2025

Send Carrie a Text Message! Imagine landing on a website and instead of reading through endless blocks of text, you’re greeted with a short, engaging video that immediately answers your questions. Feels more personal, right? That’s the power of video on websites! Video is no longer just a nice-to-have —it’s a game-changer for engagement, conversions, and brand trust. If you’re not using video on y...

Mastering LinkedIn for your Business: Strategies from Expert Brenda Meller 11.03.2025

Send Carrie a Text Message! Are you really using LinkedIn to its full potential? Or is it just a profile you set up and forgot about? If you’re an online business owner, course creator, or coach looking to grow your network, attract the right clients, and build credibility without spending all day on social media—this episode is for you! Today, I’m sitting down with LinkedIn expert Brenda Meller,...

5 Common SEO Mistakes Online Business Owners Make - And How to Fix Them 04.03.2025

Send Carrie a Text Message! Are you putting in the effort to create great content, optimize your website, and attract more visitors—only to see little to no growth in your traffic? You might be making some common SEO mistakes that are holding your website back. SEO isn’t just about stuffing keywords into your content and hoping for the best. It’s about strategy, consistency, and avoiding the pitfa...

Balancing Business and Life: Candid Insights from Entrepreneur Michelle Kuzmick 25.02.2025

Send Carrie a Text Message! Today, we’ve got an incredible episode lined up for you! 🎙️ I’m sitting down with seasoned entrepreneur Michelle Kuzmick , whose passion lies in empowering women to turn their dreams into thriving businesses. With over two decades of experience—from her early days as a photographer to her current roles as an Online Business Strategist, Kajabi Expert, Brand and Website D...

How to Leverage Content Marketing to Build Trust and Drive Business Success 18.02.2025

Send Carrie a Text Message! Picture this—you’ve got an amazing product or service, but you’re struggling to attract the right audience. You post on social media here and there, maybe you’ve sent a few emails, but nothing seems to move the needle. The truth is, your audience won’t find you unless you give them a reason to —and that’s where content marketing comes in.  Today, we’re diving into the p...

How to Identify and Let Go of Unproductive Clients for a Healthier Business 11.02.2025

Send Carrie a Text Message! As business owners, service providers, or coaches, we often hear the mantra “The customer is always right.” But let’s be real—sometimes that’s just not true. Not every client is the right fit for your business, and in some cases, keeping a client can cost you more than it’s worth. Today, we’re going to talk about one of the toughest decisions you might face: when to fir...

How to Write Product & Service Descriptions That Sell - Without Being Salesy 04.02.2025

Send Carrie a Text Message! Have you ever felt stuck trying to write a product or service description that actually makes people want to buy—without sounding pushy or overly salesy? Whether you sell physical products, digital courses, or coaching programs, your product descriptions can make or break your sales. A bland, feature-heavy description can turn potential buyers away, while a well-crafted...

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