Dux Raymond Sy
#shifthappens in the Digital Workplace Podcast
#shifthappens is the podcast for leaders navigating the frontier of AI, security, and digital trust in the modern workplace. Hosted by Dux Raymond Sy, Chief Transformation Officer at AvePoint, each episode goes beyond the buzzwords to explore the real strategies, hard decisions, and lessons learned at the frontier of business transformation. Conversations span artificial intelligence, digital transformation, the future of work, information security, leadership, and real-world implementation — with guests who are actively shaping how enterprises adopt AI responsibly, defend against modern threa...
Author
Dux Raymond Sy
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Podcast website
Latest episode
Jul 2, 2026
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Episodes
Ep. 31: Celebrating 20 Years of SharePoint with Microsoft's Jeff Teper 28.04.2021 36:28
SharePoint is turning 20! Join Microsoft’s Jeff Teper, also known as “the father of SharePoint,” to discuss key milestones of the past two decades, to learn how SharePoint has been essential for supporting remote work, and to explore what’s next for the collaborative platform.
Ep. 30: A Sunny Forecast for Cloud Governance at Bank of Hawaii 31.03.2021 30:13
Learn why monitoring user access and content generation in the cloud is key to stronger compliance and security. Kevin Byrne, a senior vice president at Bank of Hawaii, will share his experience with these important efforts.
Ep. 29: Giving IT Teams a Place to Nest at Red Robin 17.03.2021 36:06
Make no mistake: Your IT employees are much more than a help desk. Author and IT executive leader Chris Laping explains how a popular restaurant chain worked to leverage and nurture this valuable human asset –– and why all companies will benefit from this approach.
Ep. 28: Evolving the Virtual Experience at Georgetown University 03.03.2021 25:57
Discover how collaboration tools helped Georgetown University’s McDonough School of Business enable successful online learning for its MBA students. Associate dean Shelly Heinrich also shares tips for taking recruitment efforts and alumni functions virtual.
Ep. 27: Task Management with Microsoft Planner at Air University 17.02.2021 32:20
Learn how Air University CIO Jeff Lush deployed Microsoft Planner to assign action-oriented tasks to his IT team. We discuss the effort’s positive impact on efficiency and teamwork.
Ep. 26: Making Services Safer in King County, Wash. 03.02.2021 33:54
Find out how Tanya Hannah and the 15,000 employees of King County, Washington use Microsoft Teams and other tools to support remote work, online self-service and customer safety. Tanya will also discuss how recent pandemic pivots have long-term benefits for county operations and innovation.
Ep. 25: Diversity + Inclusion in Tech with Abadesi Osunsade 13.01.2021 34:45
Abadesi started the Hustle Crew to help organizations examine and overcome their biases to become higher performing and more inclusive. We talk about where the tech industry is doing well and where it still needs some work to foster more diversity.
Ep. 24: Tenant to Tenant Migration at Ordina with Jo Geeraerts 06.01.2021 31:54
Jo lead a project team of 20 people to combine two M365 tenants with 2,000 users and 12 TB. Hear how they justified, executed, and measured the success of the project.
Ep. 23: Teams Adoption at University of Florida IFAS with Joe Gasper and Dewayne Hyatt 09.12.2020 32:45
Joe Gasper and Dewayne Hyatt have driven 5,600 miles across the state of Florida to work with 15 academic departments, 90 research centers and 67 county governments on their Teams adoption. Hear their strategies for connecting with users and why their Jurassic County project was a big hit.
Ep. 22: Employee Engagement with M365 at Spinnaker Software with Helen Behm 02.12.2020 33:35
Hear how Helen moved from spending most of her day pointing employees to information to empowering them to access it through a SharePoint intranet portal and Yammer. She brings a unique HR perspective that will benefit anyone working on modern workplace projects.
Ep. 21: Service Modernization at City of Seattle with Dan Lewis and Robb Landis 18.11.2020 31:25
We talk to Dan Lewis about his journey from Microsoft to the City of Seattle where he and Robb Landis accelerated their Microsoft 365 and Teams deployment across 39 departments from financial to fire and police.
Ep. 20: Service Design at Department of Veterans Affairs with Clarice Chan 11.11.2020 46:54
After careful consideration on whether she was living her “best product market fit,” Clarice Chan transitioned from a successful career at Microsoft to working as a Presidential Innovation Fellow at the Department of Veterans Affairs where she made an incredible impact to how Veterans communicate with the department.
Ep. 19: O365 at Florida Dept of Agriculture and Consumer Services with Eric Brown 23.09.2020 27:04
Eric went from a career in law enforcement to driving digital transformation at FDACS. Hear how this agency has successfully adopted Teams, how they collaborate with other agencies that have separate tenants, and how he is thinking about cloud consolidation.
Ep. 18: MSFT Teams “Triage” at Bala Consulting Engineering with Matt Ezold 09.09.2020 35:10
Bala started on its Teams journey a month before COVID and had to accelerate adoption overnight. Learn how Matt handled the scramble, resulting Teams surge and why for him, digital transformation now is about consolidation and cleaning the environment.
Ep. 17: PowerBI, Power Platform at Trek Bikes with Steve Novoselac 26.08.2020 31:44
"Big events cause big changes,” says Steve. Hear how Trek Bikes’s modern workplace has evolved over the last decade as a serial early adopter. Steve also dives into how the company has been successful with PowerBi and Power Platform.
Ep. 16: Scaling Office 365 at the State of Indiana with Vanessa Williams 12.08.2020 36:08
Vanessa and a team of two are supporting 100 agencies and 36,000 users within a central Office 365 tenant. Learn how she prepped the migration, is looking to scale support and thinks about crucial concepts like guest access.
Ep. 15: Microsoft Teams Adoption at McLean Bible Church with Matt Pugh 29.07.2020 28:58
IT Director Matt Pugh talks about the “mega-church’s” journey to adopting Teams and private channels for mobilizing volunteers and coordinating the humanitarian response to COVID-19.
Ep. 14: Office 365 in the UNSW Classroom with Dr. David Kellermann 15.07.2020 56:31
Hear how Dr. Kellerman created such an impressive “relentlessly collaborative” environment across Teams and Office 365 that he found himself presenting to Satya Nadella and on the keynote stage for Inspire. His experiences and lessons learned are relevant for every type of organization thinking about knowledge management.
Ep. 13: Azure + DevOps at H&M with Jakob Knutsson 17.06.2020 20:06
Jakob is the lead cloud architect at H&M, and his team is helping the global retailer innovate faster with the power of the cloud. Hear how his team has helped scale 100 devops projects in 3 months at H&M and making the shift to a cloud first mindset.
Ep. 12: Rapid MSFT Teams Deployment at METC with Jeff Godderz 03.06.2020 25:31
Jeff was able to move his local government entity to the cloud and into Microsoft Teams right before the COVID pandemic. He talks about the challenges they are tackling around adoption, records, first-line workers and more!
Ep. 11: O365 “as a Service” at Deloitte with Rob Foster 20.05.2020 43:11
Rob discusses how Deloitte manages the pace of change, creates accountability through charge-back models, and his teams’ best practices for overseeing a large, advanced deployment of Office 365.
Ep. 10: Microsoft Teams at Global Franchise Food Chain with Jaime LaPorte 06.05.2020 26:18
Jamie played a key role in helping one of the largest companies in the world adopt Microsoft Teams. Hear the strategies that worked, the challenges she faced, and the insights she developed from user engagement. Note: This was recorded prior to the COVID pandemic.
Ep. 9: Office 365 for First Line Workers at Belgian Police with Vincent Moreau 22.04.2020 35:15
In 2015, Vincent and his team realized that terrorists and criminals had access to mobile technology and cloud tools so their police force should too. Listen to his story of how he successfully implemented Office 365 and how officers are using Yammer and Teams to actually catch criminals faster.
Ep. 8: Modern Intranets at Wells Fargo with Christy Punch 15.04.2020 39:53
Christy has been leading the shift from a SharePoint 2010 based intranet to a modern portal with a .Net architecture with microservices leveraging SharePoint 2016. Hear the insights she derived from a year-long user research and prototype project as well as the innovative solutions that derived from that process that are currently driving company culture. Note: this was recorded prior to the COVID...
Ep. 7: Seamless Teamwork at Microsoft with Keshav Puttaswamy 01.04.2020 26:23
Ever wonder how Microsoft manages its own modern workplace?. Keshav shares insights on his “seamless teamwork” framework, the move from Skype to Teams, compliant collaboration, preparing to support 50,000 employees to work from home and more! Links: https://www.microsoft.com/itshowcase/blog/
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