Dux Raymond Sy

#shifthappens in the Digital Workplace Podcast

#shifthappens is the podcast for leaders navigating the frontier of AI, security, and digital trust in the modern workplace. Hosted by Dux Raymond Sy, Chief Transformation Officer at AvePoint, each episode goes beyond the buzzwords to explore the real strategies, hard decisions, and lessons learned at the frontier of business transformation. Conversations span artificial intelligence, digital transformation, the future of work, information security, leadership, and real-world implementation — with guests who are actively shaping how enterprises adopt AI responsibly, defend against modern threa...

Author

Dux Raymond Sy

Category

Technology

Podcast website

www.avepoint.com

Latest episode

Jul 2, 2026

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Episodes

Ep. 56: Do I Need a Virtual Data Room? 09.03.2022

Mergers and acquisitions are booming, and most deals are now taking place online. Discover why a virtual data room (VDR) is an essential tool for collaborating on sensitive data with external parties – and how AvePoint’s new Confide solution has evolved the concept.  

Ep. 55: Clean Up Your Digital Transformation with Tips from Dyson 02.03.2022

The pandemic has created a world with a heavier reliance on technology. Corporate digital transformation is no longer an option to thrive; it’s a necessity. Hear from Dyson’s global collaboration manager about their experience with digital transformation and how early tech adoption created a solid foundation for a tech-forward future. 

Ep. 54: Microsoft Teams on the Frontlines 23.02.2022

For frontline workers balancing safety and busy workloads, Microsoft Teams is playing a central role with functions designed specifically for them. Learn what’s new in Teams and how the evolving platform benefits public health and pandemic response. 

Ep. 53: Building Value and New Revenue for MSPs with Ingram Micro Cloud 16.02.2022

As hybrid work evolves, managed service providers have big opportunities ahead. Are you ready? An industry leader shares valuable ways for MSPs to nurture strong relationships and why strategic investments in current customers is key to long-term success. 

Ep. 52: Bringing Broadband to Everyone with Vickie Robinson of Microsoft Airband 08.12.2021

More than 100 million Americans do not use the Internet at broadband speeds, according to Microsoft. Which is why the company’s Airband initiative strives to bring robust connections and training to underserved areas. Learn about the effort’s origins and tech takeaways to benefit your own organization.

Ep. 51: Productivity Hacks for Microsoft Teams 01.12.2021

Did you know more than 300 new features have been added to Microsoft Teams in the past year (yes, you read that right!) Tune in to hear about some of Dux’s favorite tools and how they can make Teams use easier and more productive.

Ep. 50: Transforming Municipal Services Delivery with Devonport City Council 24.11.2021

Learn how a local government in Tasmania shed a reliance on outdated technology to obtain self-service and cloud-hosted solutions for efficiency and public safety. You’ll also get tips to change internal culture to move progressive IT projects forward.

Ep. 49: Why Should I Care About Data Residency? 17.11.2021

It pays to know where your data lives. And for some industries and countries, it’s mandatory. Get the scoop on how GDPR and other regulations underscore the value of keeping your data close to home — and the related benefits that go beyond compliance.

Ep. 48: Navigating Work-Life Changes with Adam and Helen Harmetz of Mind the Beet 10.11.2021

Join us for a flavorful discussion about life, work, and family. The spouses and co-authors of Mind the Beet, a new blog, are also Microsoft veterans with a wealth of advice about using workplace technology to the fullest during a time of big change. 

Ep. 47: What Is Microsoft Whiteboard? 03.11.2021

Do you miss scribbling on the walls? Discover how the Microsoft Whiteboard tool is bringing new value to the hybrid workplace — and best practices to enable creative collaboration with touchscreen tablets and other devices.

Ep. 46: Enabling Automation with Microsoft Power Platform at Heineken 27.10.2021

Discover how the legendary brewer is using Microsoft Power Platform to automate and expedite core business functions. Get tips for making your own processes more efficient, and learn effective ways to integrate Power Platform within projects of any size or industry. 

Ep. 45: How Can I Hold Better Meetings? 20.10.2021

Recent workplace disruptions have changed the ways we meet (hint: we’re huddling more often, and many participants are less than enthused to be there). Tune in to discover 5 tips that can elevate any meeting, whether it's virtual, in-person or hybrid. 

Ep. 44: Designing a Smart Microsoft 365 Governance Plan at Kohler 13.10.2021

Without guiderails to help employees work smarter and more safely, collaboration tools can become unwieldy (or worse, a liability). Learn how the kitchen and bath giant deployed a governance plan for 20,000 licensed users in Microsoft 365 — and tips for doing the same. 

Ep. 43: Evolve Your Hybrid Office 08.09.2021

The idea of a hybrid office may seem simple, but finding balance takes work. Most employees want to split their time for the long term –– but is your team prepared? Get insights on collaboration needs, new technologies, and personal strategies to navigate the months ahead. 

Ep. 42: Navigating Digital Disruption with R. “Ray” Wang 01.09.2021

Disruption from digital giants hasn’t just sped up the pace of business; it’s made things more cutthroat than ever. What can companies to do survive and thrive at a time when upstarts and unknowns are making big moves? Consultant and author R. “Ray” Wang offers foresight and advice.

Ep. 41: What Is Microsoft Viva? 25.08.2021

There’s a lot to unpack in this new employee experience platform. Get a breakdown of all four Microsoft Viva components designed to support a smarter workplace –– as well as Dux’s insights on how each one could benefit your users. 

Ep. 40: Nurturing an All-Remote Workplace at Vital Farms 18.08.2021

Find out how leading egg producer Vital Farms has shifted to a fully remote corporate workforce. Follow their flight path by surveying your staff needs, developing a plan to stay engaged from afar, and deploying collaboration tools to keep everyone on task and connected.

Ep. 39: Why is Managing My Microsoft 365 Licenses So Complicated? 11.08.2021

Keeping track of your Microsoft 365 licenses is a tricky and time-consuming task. Does your organization have a plan? Dux shares common pain points, the big value of license management, and how AvePoint’s new Cense solution can help.

Ep. 38: Supporting Disaster Relief with M365 at Team Rubicon 04.08.2021

Learn how a volunteer-based nonprofit uses Microsoft 365 to support and evolve its longtime mission: helping communities in need. Get strategies to tailor your digital transformation based on the job at hand — and discover why consolidating collaboration solutions makes teamwork easier. 

Ep. 37: All things Microsoft Inspire 28.07.2021

Coming off the recent virtual conference, Dux explains what Microsoft partners should know about new solutions, educational opportunities, and discounted pricing models unveiled at the event — as well as the debut of AvePoint’s Global Partner Program. 

Ep. 36: Forecasting the Future of Hybrid Work with Jared Spataro 21.07.2021

More companies are deploying hybrid models for employees as COVID-19 cases decline. Tune in to hear about extensive Microsoft research on the issue — and get advice to successfully implement a hybrid workspace.

Ep. 35: Managing IT After the BB&T/SunTrust Merger with Paul Butticaz 23.06.2021

When two organizations merge, there’s a lot to consider — especially when it comes to technology. Get best practices from Paul Butticaz, who is helping streamline collaboration needs for employees at Truist, an American bank formed from the 2019 merger of BB&T and SunTrust.

Ep. 34: Automating City Services Requests to Empower Richmond Residents 09.06.2021

Requesting municipal services isn’t always easy. Who do you call, and how can you make sure the job is completed? Learn how Richmond, Virginia, has automated these requests with RVA311, an online portal and a mobile app that allows residents to reach city government 24/7 with a tap or a click. 

Ep. 33: Building a Better Intranet with Sam Dolan and Brianne McClure 26.05.2021

Corporate intranets haven’t always gotten their due, and employee adoption may have been low in the past. Now, the COVID-19 pandemic has made these centralized digital hubs a critical tool. Learn how an award-winning intranet project came together and get tips to create your own. 

Ep. 32: Reimagining Legal Work and Collaboration at Kroll 12.05.2021

M365 solutions became pivotal during the pandemic, and they’re likely to support long-term collaboration an industry that has long relied on paper and email. Mike Ferrara, the director of legal management consulting at Kroll, offers thought leadership on the past year and what’s next. 

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