Shift podcast: Helping you rethink business transformation

Data breaches and cybersecurity vulnerabilities have been all over the news, elevating these issues in the mind of organizations and consumers. When it comes to cyber threats and attacks it’s not a question of “if” but “when” they’ll happen. Being prepared for evolving threats is a must to stay in business and establish customer trust. In this episode of Shift Sean Joyce, PwC US Cybersecurity and...

How does a crown corporation remain agile through change? In this episode of Shift, LCBO’s Chief Executive Officer George Soleas shares how the LCBO is driving innovation in the way it operates and delivers its products and services. From digital adoption and creating narratives for the customer, to leveraging data to transform the customer experience and improve operations across the supply chain...

Being one of the largest municipal utility providers in Canada can prove to be a challenge. Jon Finkelstein sits down with Eileen Campbell, VP of Customer Service for Alectra Utilities, which is using new technology to better equip energy producers and consumers in making informed energy decisions. They talk about balancing emerging technology with quality customer care, and what the future of uti...

Equipping the largest Canadian enterprise to thrive in a digitally disrupted world is complex and challenging. In this episode, Jon Finkelstein and Alex Benay CIO of the Government of Canada talk about the steps to create a digital government and fundamentally change how the government operates balancing technology, policy, and legislation, with the need to be more collaborative and more open to t...

In this episode of Shift join #movethedial CEO Jodi Kovitz as she speaks with PwC Canada’s Jon Finkelstein about how #movethedial is changing the landscape for women in technology. Learn about her journey in creating an organization dedicated to improving gender diversity in tech, why it’s critical to business imperatives and innovation to have greater gender representation at the table, and the t...

In this episode of Shift, Councillor Michelle Holland, Chief Advocate for the Innovation Economy, joins Jon Finkelstein to discuss building Toronto as a city of innovation and a global technology hub. They examine the challenges that come along with building an innovation ecosystem, attracting investment and talent, transforming to a smart city, and why Toronto is a prime tech destination.

In this episode of Shift, guest Brice Scheschuk, CEO at venture capital firm Globalive speaks with PwC Canada’s Jon Finkelstein about the innovation ecosystem in Canada. They discuss what differentiates successful start-ups, the opportunities and challenges that organizations face to realize innovation, including new funding mechanisms and the bright prospects for the innovation economy in Toronto...

In this episode of Shift, guests Jimmy Bremner, Innovation and Transformation Executive at Salesforce and Christine Robertson, Senior Marketing Director at PwC Canada speak with PwC Canada’s Jon Finkelstein about enabling a successful digital transformation. They offer insights and lessons learned from leading a 100 year old organization’s transformation, and discuss the importance of thinking dif...

In this episode of Shift, guest Claire Bara, Vice President Strategy & Business Intelligence at Lowe’s Canada speaks with PwC Canada’s Jon Finkelstein about the journey to omni-channel, the need for each organization to define what it means, align teams to the overall vision and balance performance with innovation to deliver differentiated experiences to consumers. This podcast has been prepar...