Shared Accounts with CU Times

This very special episode is chock-full of spooky surprises, including interviews with two of the credit union industry's biggest Halloween enthusiasts, a dramatic reading of a supernatural encounter at a strategic planning meeting and a live taste test of the most detested Halloween candy hosted by spooky trio NatashAHHHHH Chills-and-scares-ian, My-kill Ogden, and Zach The-End-is-Nigh-heisel. Che...

UCU CEO David Tuyo discusses his Los Angeles-based credit union's forward-thinking approach to AI, remote work and more. Also, Natasha discovers new favorite reality show "Inmate to Roommate" while Michael sits down to watch "House" only to find out instead of being delighted by Hugh Laurie playing an asocial genius, he had chosen the cult classic 1977 Japanese horror/comedy film.

SVP and General Manager of North America at Boost.ai, Chase Tarkenton guides us into a deeper understanding of AI's relationship with credit unions. Also, host Natasha is back from her travels! And not a moment too soon, as the podcast studio had fallen into total disrepair due to Michael and Producer Zach being left without adult supervision.

Financial crimes expert Allen Eaves discusses the latest threats facing CUs, including the role of AI in the cybercrime game. Also, we're discussing personal iPhone lists. If you've ever been curious about how often Michael sneezed in July 2021 or how many potential pet names Natasha likes that are related to food, you're in luck! Hint, both answers are far too high.

NCUA Chairman Todd Harper talks about his priorities, his health, industry concerns and more. And Michael decides to no longer be old... for about 4 minutes until he complains about social media influencers.

VP of Strategic Growth Marketing and Relationship Management at PSECU Adam Stewart shares solid digital strategy and investment ideas CUs should consider.  And Michael holds an infant and feels the effects of baby fever, symptoms include listening to Amy Grant and Peter Frampton songs and temporary feelings of slight euphoria.

Velera's Principal of Emerging Services, Chris Corse chats with us about how CUs can build strong fintech strategies for future success. Also, it's quiz time again. Only this time, it's Natasha asking the questions! How will Michael do with the tables turned?

We check in with Corporate One CEO Melissa Ashley one year into the launch of FedNow to learn how credit unions are adapting to the new world of immediate payments.  And introducing everyone's favorite new credit union podcast exclusive game show: "Payments Platform or Gremlin?"! You won't want to miss this, the winner gets a thumbs up from host Michael!

James Robert Lay shares realistic goals and attributes for what's needed from credit union leaders today. Also, Natasha gets a little spooky, drawing inspiration from Tarot (2024) while Producer Zach gets jealous of substitute producer Geoffrey Metz. A feud begins.

Hear from Jim DuPlessis, data-cruncher-in-chief at CU Times, on CU member credit, debit and even political donation trends. Also, join Michael, Natasha, and Producer Zach  for a nostalgic trip down memory lane in a short chat that is sure to give you the warm fuzzies.

Paul Kundert opens up about his credit union's impressive new headquarters facility in Madison, Wis., and the current regulatory environment. And, failing to build a hot pod summer bod in time for swimsuit season, host Michael Ogden decides to reinvent himself in an unexpected way.

Just a few months into his new job, the top executive at the nation's largest credit union shares exclusive details about Navy Federal's culture, future and more. Also, it's officially Hot Pod Summer ™  for Michael and Natasha so you know what that means! Wisconsin mosquitos and sticking to chairs from nothing more than some desk work!

Addition Financial CEO Kevin Miller discusses being one of the first credit unions to embrace a new marketing opportunity spotlighting student athletes.  And how do we follow up last week's guest appearance from the Federal Credit Union Act? By putting Natasha on the spot with some surprise Credit Union Act trivia!

Matthew DeBisschop and Alvaro Macias, SVP and VP at Iowa's Ascentra Credit Union, take us inside the world of state-level credit union advocacy.  Also, Michael and Natasha celebrate the Federal Credit Union Act turning 90 years old the way only they know how, by, what else but having Michael lean on his producer while doing some passable voice acting.

Simone Suri oversees legal, risk, compliance, audit and fraud for Members Cooperative CU, but enforcing rules is just one part of her story.  And speaking of stories, they all have a beginning, and we get to hear about Natasha sipping wine as an intern for a PNW magazine, while Michael had the slightly less glamorous duty of slinging omelettes at defunct Midwest eatery Max and Erma's.

SchoolsFirst FCU Bill Cheney hops on the pod to talk about the credit union's 90th anniversary and his first decade as CEO.  Meanwhile, Natasha goes meta by watching 2016's "Passenger" as a passenger and Michael returns to his happy place, once again visiting the "Exorcist" franchise.

Get to know TruStage CEO Terrance Williams, who is cruising through his first year at the helm of the credit union insurance powerhouse. Also, Michael watched 2013's "Now You See Me" which leads to a telling of the time a young Natasha met Woody Harrelson at the University of Oregon.

California and Nevada CU Leagues CEO Diana Dykstra gears up for retirement while her successor, Scott Simpson, brings Utah into the fold. Also, Natasha and Michael discuss potential podcast merch in the form of a lunchbox, apparently everybody is in LA, and Michael says two words that should send chills down the spine of anyone on the road: "Baby Driver". Link to Natasha's 2011 interview with Dian...

Orange County's CU Chief Lending Officer Jeff Harper tells us what it takes to grow a credit card program. Also, it's allergy talk as Natasha and Michael discuss their itchy, drowsy week that was.

Chief Experience Officer Brian Melter discusses how his CU is building financially healthy lives for its members. Also, Michael talks recipes while Natasha discusses the current title holder for lopsided cute name to disturbing content ratio, "Baby Reindeer".

Louisiana Corporate Credit Union CEO David Savoie shares why more transparency is needed in the months leading up to a credit union merger.  Everyone's feeling nostalgic this week as Natasha watches "Priscilla" and recalls hearing about Elvis' death six years before her birth, while Michael opts for something more warm and fuzzy, the heartwarming story of a priest helping a little girl find hersel...

The NCUA's head of Minority and Women Inclusion speaks about his vision of making credit unions a better version of themselves.  Also, Natasha is snowed in...again! She shares her thoughts on the glory of not working on East Coast time, while Michael reminisces about perhaps the finest film named in his honor, Steve Martin's classic "The Jerk".

Small credit union consultant Walter Merkle shares his concerns - and hope - for financial cooperatives with $50 million or less in assets. Plus, he gets us all dreaming about shrimp and grits, black-eyed peas and Spanish moss as he shares his love of the South and current home of Savannah, Ga. And for a spooky Episode 13, Natasha's house may be haunted by a creaky door ghost and Michael channels...

In his first year at NACUSO, Ronaldo Hardy shares his view for "brand clarity" and his roadmap ahead. Meanwhile, a snowed in Natasha pays homage to her French heritage by watching Joaquin Phoenix play Napoleon and Michael picks a losing fight with his producer.

Fintel Connect CEO and Founder Nicky Senyard shares her thoughts on new CFPB guidance on comparison-shopping tools, the role of gender in fintech leadership … and why she'd never delete the Apple Books app from her phone. Also, it's bears on Halloween, brides-to-be on "90 Day Fiancé", and Bernstein played by Bradley Cooper as Natasha and Michael discuss their week that was.