Shared Accounts with CU Times

Raddon's Bill Handel says younger consumers are gravitating toward big banks and fintechs, while AI and operational efficiency will shape the future of credit unions. And following some moves and major life changes, Michael pauses to check in with Natasha and Producer Zach.

Carrie Foran Sepulveda, VP of Fraud and Physical Security at Navy Federal, talks romance scams and other top fraud threats facing credit unions today. Also, Michael plays a game with Natasha and Producer Zach he invented based on things he's Googled on a plane, titled "Top Five What??!"

We explore AI, member behavior monitoring, and the growing sophistication of digital fraud with Jeff Scott, VP of Fraud Intelligence at Q2. Also, Michael subjects Natasha and Producer Zach to a new game he invented, this one called "No Kidding?"

2025 CU Times Luminaries finalist Bryce Mortensen, who took the helm at Oregonians CU earlier this year, takes us inside his journey of  moving to a new CU, his first CEO role and a new state all at once .      Also, in honor of Mother's Day, Michael plays trivia with Natasha and Producer Zach centered on famous pop culture Moms. And to a ll  Moms  out there, Happy Mother's Day!  

Velera's BNPL experts,  Denise Stevens, EVP & Chief Product Officer and Cody Banks, SVP Product Enablement & Growth  open up  the doors to BNPL and what changes are happening and why credit unions need to pay atte ntion.    Also, Michael gives Natasha and Producer Zach an aptitude quiz to  determine  if anyone on this show is doing  the work that   they're  suppo sed to  be doing.  

Pam Cohen, a longtime HR executive and current COO for Affinity FCU,  teaches  CU  professionals how to  maintain  a healthy work-life balance  without sacrificing on-the-job success .   Also, Michael, Natasha, and Producer Zach play another round of "Name that Hum ",   as well as make an extraordinary leap in discussion from "America's Next Top Model "  to "Face/Off ".  

What's  on Chuck Fagan's mind? In short, the  ominous  interchange problem  on   the horizon . Also, Michael, Natasha and Producer Zach play a quick round of financial institution trivia, but more importantly, Michael and Natasha discuss high art, namely the "Sex and the City" and "Twilight" franchises.

TruStage Ventures President/Managing Director, Brian Kass explains this new "collaborative stablecoin model" and what it means for credit unions. Also, Michael discusses the vibe of GAC and D.C.

CEO Daniel Betancourt shares how his credit union, Finanta, is helping underserved families and entrepreneurs meet their financial goals, including through a new bilingual branch.      Also, instead of focusing on how poorly Michael, Natasha, and Producer Zach did playing the TMZ headline game, let's just sadly say RIP Catherine O'Hara.

Raddon's General Manager & Chief Economist shares his expert insights and predictions for digital banking, AI, payments, member engagement and more as the industry looks ahead to a new year. Also, Michael, Natasha, and Producer Zach all share something they're looking forward to in 2026.

From a Savannah, Ga. church basement to CDFI certification, a tiny credit  union's  journey offers big lessons. Also, Michael finds out what skills Natasha and Producer Zach would add with unlimited time. Do they use the question as an excuse to discuss eagles and make a dirty joke, respectively? Listen to find out.

Just in time for the Season of Giving, Addition Financial's Cristina Lehman gives us "all the feels" as she joins us for a philanthropic strategy and impact discussion. Also, for the final time in 2025, Michael brings in Natasha and Producer Zach for a holiday game of Mad Libs.

Doug Donofrio, Head of Credit Union Solutions for Fiserv, shares all the latest core-related insights, tips and innovations . Also, Michael, Natasha, and Producer Zach discuss holiday meal side dishes, including insight into Michael's potato-centric diet.

A full wrap-up of the 2025 CU Times Luminaries Awards show gives us a chance to spread the credit union love.

Danielle Scodellaro with TruStage Executive Benefits Solutions uncovers the crucial role executive benefits play in credit union leadership. Also, in a conversation that he will definitely not use against them in the future, Michael asks Natasha and Producer Zach "what are you afraid of?"

Former credit union CEO and longtime league executive Larry Palochik introduces a new nonprofit, Fuel Solutions, which is providing personalized support to credit union associations in the West. Also, Michael plays "Hey Young Folks, What's This?" as he askes Natasha and Producer Zach to do their best and explain TMZ headlines to him.

The incoming America's Credit Unions CEO shares his vision for the trade association as he prepares to take the helm. Also, Michael, Natasha, and Producer Zach discuss which podcasts they listen to when they need a break from Shared Accounts, as well as the eternal question of why Hollywood can't stop making bad Wolfman movies.

From Brazil's open banking boom to U.S. credit union collaboration, Mambu's Amber Harsin shares bold lessons on trust, technology, and leadership. Also, Michael creates a new game to play with Natasha and Producer Zach. It's a real hum dinger.

In this episode, Chief Information Officer at MAX Credit Union Dale Watkins, reflected on his two decades in credit union technology and how member needs continue to drive his team's work. Also Michael, Natasha, and producer Zach embrace their inner nerd and pick what singular piece of technology they can't do without. 

Get to know Annie Sebastian, Chief Member Strategy Officer for Navy Federal, and how she's setting a new standard for member-centricity as the leader of the credit union's Member Strategy Office.  And we take a short break to celebrate teachers! Who had a teacher at their wedding? Who had a teacher encourage them to continue their path to journalism? And who had a teacher help a scared little boy...

Just in time for back-to-school season, Oscar Cordoba, Financial Education & External Affairs Manager at Affinity Federal Credit Union in New Jersey, teaches us all about his credit union's approach to financial education and what fellow credit unions can learn from it. Also, Papa Michael pulls rank and calls a Shared Accounts family meeting with Natasha and Producer Zach to discuss, what else? Fa...

The embedded finance expert explains how stablecoin fits into the digital currency landscape, why credit unions should have it on their radar and the role Fiserv's soon-to-launch stablecoin is expected to play in financial institutions' digital asset strategies. Also, it's Producer Zach's birthday! Michael and Natasha honor him by talking about themselves.

It's sunshiny. It's sweaty. It's also credit union-y! Join us for Shared Accounts With CU Times' first-ever summer special, where you'll hear top travel tips from credit union jet setter Josh DeTar, learn what childhood summers and first jobs were like for Michael, Natasha and Producer Zach, and gain some fresh new recs for your summer reading and movie-watching lists. 

Credit union legal expert Henry Meier, Esq. brings us inside the possible ramifications to credit unions from recent Supreme Court rulings. Also, it's game time once again, as Michael introduces Natasha and Producer Zach to Five Second Guess.

Elizabeth Eurgubian, partner at Atlas Advocacy and former NCUA policy advisor helps us break down the legal significance of the judge's ruling in the Harper-Otsuka case.