Serving with Compassion: The ClearTrust Claims Podcast

In today´s episode, we’re honored to welcome Sue Heiermann, a mother, grandmother, and proud U.S. Navy veteran whose life reflects both profound loss and incredible resilience. From growing up in Massachusetts to serving across the country in the Navy, Sue built a life grounded in dedication and connection. After facing the heartbreaking loss of her husband and several family members, along with p...

Today’s guest is Nancy Logan Waters. Born the second of five children to parents shaped by the Great Depression, Nancy grew up with creativity, resourcefulness, and independence. Her father, a proud Marine, moved the family across the country while pursuing his dream of owning a business, teaching Nancy early on that home is something you create wherever life takes you. As a military spouse, Nancy...

After beginning her career in public higher education supporting first-generation and low-income students, Stephanie now serves as Executive Director of the Montachusett Veterans Outreach Center, a nonprofit dedicated to serving veterans across North Central Massachusetts.  Under her leadership, MVOC provides comprehensive housing and supportive services, including mental health counseling, benefi...

Driven by a passion for political and military history, Luke Basso created Filmperia to give World War II veterans a voice. His mission: to preserve their stories before they're lost, connecting generations through firsthand history that’s remembered—and truly heard. Filmperia can be found at this link on YouTube: https://www.youtube.com/@filmperia1945

In today’s episode, we’re honored to feature Ray Johnson, a retired Chief Warrant Officer 5 with 40 years of military and law enforcement service. From high-risk Vietnam missions to instructing elite National Guard pilots, Ray’s journey is truly remarkable.

Petty Officer 3rd Class Brown served aboard the USS Midway CVA-41, 1971 to 1972, in the Tonkin Gulf Yacht Club. The USS Midway is currently a floating museum located in San Diego. He became involved with the Alaska Veterans Affairs Healthcare (TVR) Tribal Veterans Rural Program, a program working with Veterans in Rural Alaska in conjunction with the Veterans Affairs, providing outreach.  From 2020...

Caroline Fermin was commissioned as 2nd Lieutenant in the Marine Corps after graduating from the University of South Carolina. She has served in a wide variety of assignments within the operating forces of the Fleet Marine Force, ranging from platoon commander, operations officer, and protocol officer to Director of Personnel at U.S. Central Command. LtCol Caroline Fermin retired in 2013 following...

Specialist Steven C. Baskis completed Infantry Training at Fort Benning, Georgia, in 2007 and deployed with the distinguished 4th Infantry Division of the US Army, known for crossing the Normandy Beaches in WWII. In 2008, while serving in Baghdad, Iraq, he sustained severe injuries from an improvised explosive device. On May 13, 2008, Steve lost his sight and suffered shrapnel injuries to his head...

Dana was born in Cleveland, OH, and after graduating from college she moved to Charleston, SC. She started her career as a volunteer coordinator with hospice before transitioning to a local funeral home to learn more about death and dying. It was one of her most rewarding and challenging positions. She was called back to hospice and has been with Agape Care Group for 5 and a half years.

Dr. Thomas Zampieri is a graduate of Hahnemann University’s (Hahnemann became Drexel University College of Medicine in 2002) Physician Assistant Program, receiving his degree in June 1978.  As a PA in the Army National Guard, Zampieri advocated for PA educational opportunities and scholarships for veterans. As a surgery PA at three VAMCs, he worked extensively with the Veterans Affairs Physician A...

Brigadier General Dan H. Hickman assumed command of the 30th Heavy Separate Brigade (Armored) in September 2000. He commands a Brigade comprised of six battalions and four separate companies, totaling over 4900 soldiers. The General's active military service began in May 1967. He was appointed a Rotary Wing Aviation Warrant Officer in 1968 and commissioned an Infantry Officer in 1975. Brigadi...

Lieutenant Colonel (Retired) Steve Schultze was born in Belleville, New Jersey. He enlisted in the United States Marine Corps on May 28, 1997, as an 0311, Basic Infantryman. He graduated from USMC Boot Camp at Parris Island, S.C. in August of 1997. Then Private First Class Schultze went on to complete his basic training at the School of Infantry at Camp Geiger, N.C. in the fall of 1997. In 1998, t...

A retired Army Aviator and Lt. Colonel, Larry is a Vietnam War wounded warrior and a combat 100% disabled veteran  He served as an enlisted Infantryman, warrant officer pilot, and commissioned officer. Larry is best known as the author of the award-winning BLADES OF THUNDER Book One, an account of his experiences as a helicopter pilot in Vietnam.