Rina Brahmbhatt
Service Notes
Welcome to Service Notes, the ultimate podcast for diving deep into the dynamic world of IT Service Management, hosted by Rina Brahmbhatt! Whether you're a seasoned professional or just curious about the field, this podcast is your go-to source for insights, success stories, and expert advice. Join Rina as she explores how technology, people, and processes come together to deliver incredible value in today's fast-paced business environments. Each episode features engaging conversations with industry experts, offering a behind-the-scenes look at the challenges and triumphs that define the ITSM...
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Episodes
Lesson Learned in IT Service Management Career Journey - Rina Brahmbhatt and Karen Brusch 18.06.2025 9:17
Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's processes. We deliver valuable insights every week with expert interviews, and practical tips to help you succeed. Each episode explores different aspects of service management—from organizational change to...
Being you in IT Service Management - Rina Brahmbhatt and Karen Brusch 11.06.2025 13:24
Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's processes. We deliver valuable insights every week with expert interviews, and practical tips to help you succeed. Each episode explores different aspects of service management—from organizational change to...
Heathrow - No business continuity - Rina Brahmbhatt and Karen Brusch 04.06.2025 19:34
Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's processes. We deliver valuable insights every week with expert interviews, and practical tips to help you succeed. Each episode explores different aspects of service management—from organizational change to...
Pivoting to different roles in IT Service Management - Rina Brahmbhatt and Karen Brusch 28.05.2025 16:05
Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's processes. We deliver valuable insights every week with expert interviews, and practical tips to help you succeed. Each episode explores different aspects of service management—from organizational change to...
SLA Manager to becoming Head of IT Service Management - Rina Brahmbhatt and Karen Brusch 21.05.2025 8:18
Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's processes. We deliver valuable insights every week with expert interviews, and practical tips to help you succeed. Each episode explores different aspects of service management—from organizational change to...
Beyond the Call: A Mother’s Advocacy and the Heart of Home Care 11.05.2025 26:44
In this powerful one-off episode of ServiceNotes , host Rina Brahmbhatt sits down with a remarkable mother whose journey caring for her child with special needs has turned her into a relentless advocate—not only for her family, but for an entire community of home care workers. With raw honesty and heartfelt wisdom, she shares what it's like to navigate complex systems, build support networks, and...
Rina Brahmbhatt and Priyanka Sharma - Final Episode 05.05.2025 15:33
Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's processes. We deliver valuable insights every week with expert interviews and practical tips to help you succeed. Each episode explores different aspects of service management—from organizational change to t...
Rina Brahmbhatt and Priyanka Sharma - Episode 4 28.04.2025 9:50
Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's processes. We deliver valuable insights every week with expert interviews and practical tips to help you succeed. Each episode explores different aspects of service management—from organizational change to t...
Rina Brahmbhatt and Priyanka Sharma - Episode 3 22.04.2025 8:45
Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's processes. We deliver valuable insights every week with expert interviews, and practical tips to help you succeed. Each episode explores different aspects of service management—from organizational change to...
Rina Brahmbhatt and Priyanka Sharma - Episode 2 15.04.2025 9:47
Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's processes. We deliver valuable insights every week with expert interviews, and practical tips to help you succeed. Each episode explores different aspects of service management—from organizational change to...
Rina Brahmbhatt and Priyanka Sharma - Episode 1 08.04.2025 10:19
Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's processes. We deliver valuable insights every week with expert interviews, and practical tips to help you succeed. Each episode explores different aspects of service management—from organizational change to...
Rina Brahmbhatt and David Cannon - Full Episode 31.03.2025 1:00:03
Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's processes. We deliver valuable insights every week with expert interviews, and practical tips to help you succeed. Each episode explores different aspects of service management—from organizational change to...
David Cannon and Rina Brahmbhatt - Episode 6 24.03.2025 9:02
Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's processes. We deliver valuable insights every week with expert interviews, and practical tips to help you succeed. Each episode explores different aspects of service management—from organizational change to...
David Cannon and Rina Brahmbhatt - Episode 5 17.03.2025 14:04
Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's processes. We deliver valuable insights every week with expert interviews, and practical tips to help you succeed. Each episode explores different aspects of service management—from organizational change to...
David Cannon and Rina Brahmbhatt - Episode 4 10.03.2025 19:40
Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's processes. We deliver valuable insights every week with expert interviews, and practical tips to help you succeed. Each episode explores different aspects of service management—from organizational change to...
David Cannon and Rina Brahmbhatt - Episode 3 03.03.2025 5:17
Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's processes. We deliver valuable insights every week with expert interviews, and practical tips to help you succeed. Each episode explores different aspects of service management—from organizational change to...
David Cannon and Rina Brahmbhatt - Episode 2 24.02.2025 10:03
Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's processes. We deliver valuable insights every week with expert interviews, and practical tips to help you succeed. Each episode explores different aspects of service management—from organizational change to...
David Cannon and Rina Brahmbhatt - Episode 1 17.02.2025 13:46
Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's processes. We deliver valuable insights every week with expert interviews, and practical tips to help you succeed. Each episode explores different aspects of service management—from organizational change to...
Bonus Episode - Ken & Rina 09.02.2025 36:16
Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's processes. We deliver valuable insights every week with expert interviews, and practical tips to help you succeed. Each episode explores different aspects of service management—from organizational change to...
Rina and Ken - Wrap up with Ken Episode 3 26.01.2025 5:23
Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's processes. We deliver valuable insights every week with expert interviews, and practical tips to help you succeed. Each episode explores different aspects of service management—from organizational change to...
Rina and Ken - AI, Plane without a pilot and importance of ITIL Certification Episode 2 19.01.2025 17:09
Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's processes. We deliver valuable insights every week with expert interviews, and practical tips to help you succeed. Each episode explores different aspects of service management—from organizational change to...
Rina and Ken - Career journey and valuable lessons in IT Service Management Episode 1 12.01.2025 18:57
Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's processes. We deliver valuable insights every week with expert interviews, and practical tips to help you succeed. Each episode explores different aspects of service management—from organizational change to...
ServiceNotes Wrap 2024 with Jeffrey, Kengon and Sherrina 22.12.2024 46:19
Welcome to Service Notes, the ultimate podcast for diving deep into the dynamic world of IT Service Management, hosted by Rina Brahmbhatt! Whether you're a seasoned professional or just curious about the field, this podcast is your go-to source for insights, success stories, and expert advice. Join Rina as she explores how technology, people, and processes come together to deliver incredible value...
What is ITIL 15.12.2024 6:30
Welcome to Service Notes, the ultimate podcast for diving deep into the dynamic world of IT Service Management, hosted by Rina Brahmbhatt! Whether you're a seasoned professional or just curious about the field, this podcast is your go-to source for insights, success stories, and expert advice. Join Rina as she explores how technology, people, and processes come together to deliver incredible value...
Season 3. - Full Episode with Jeffrey Tefertiller - Career Advise, AI and more... 08.12.2024 36:51
Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's processes. We deliver valuable insights every week with expert interviews, and practical tips to help you succeed. Each episode explores different aspects of service management—from organizational change to...
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