Seismic Sessions

In this episode of Seismic Sessions, host Gemma Livermore is joined by Bob Hendriks, Chief Commercial Officer at ABN AMRO Investment Solutions, to explore how client behaviour, technology, and AI are reshaping commercial roles across financial services. Together, they discuss the shift from information advantage to knowledge parity, the growing role of AI in enabling commercial teams, and why curi...

In this episode of Seismic Sessions, hosts Gemma Livermore and Rachael Rowe explore the seismic shifts transforming enablement in financial services. Joined by industry leaders Jalpa Bhatt, Director of Marketing Technology at Janus Henderson Investors, and Deepika Sehgal, Enablement Strategist at Capital Group, the conversation dives into how firms are evolving their approach to empower sales, mar...

In this episode of Seismic Sessions, hosts Gemma Livermore and Rachael Rowe explore how financial services firms are leveraging technology to enhance advisor enablement. Joined by Kirsty Watson from Aberdeen and Dean Heltemes from Ameriprise Financial, they discuss the evolving landscape of advisor practices, the challenges of integration, and the importance of scalable, efficient technology. The...

In this episode of Seismic Sessions, hosts Rachael Rowe and Gemma Livermore sit down with Esra Demir, Group Digital Partnership Director at HSBC, and Marcus Martinez, Financial Services Industry Advocate – EMEA at Microsoft, to explore how partnerships between banks and tech firms are reshaping financial services. They discuss the role of open banking, cloud adoption, and AI in driving innovation,...

In this episode of Seismic Sessions, hosts Gemma Livermore and Rachael Rowe dive into the evolving roles of customers within the financial services industry. Joined by special guests Mary MacPherson from Bank of Ireland and Oliver Parsons from Lloyds Banking Group, the discussion covers the industry's shift towards customer-centric models, the impact of digital transformations and the future of cu...

In this episode of Seismic Sessions, hosts Gemma Livermore and Rachael Rowe are joined by Nitika Vyas, co-founder of Aila Money, and Jonathan Tweedie, Managing Director at RBC Brewin Dolphin, to discuss The Great Wealth Transfer. With $84 trillion set to move from Baby Boomers and The Silent Generation to heirs by 2045, this seismic shift is transforming wealth management. The discussion delves in...

In this episode of Seismic Sessions, host Gemma Livermore and co-host Rachael Rowe talk with Valentina Kristensen of OakNorth and Sharon Wilson of Schroders about the growing importance of ESG in financial services. They discuss ESG’s evolution into a business priority, the challenges of avoiding greenwashing, and the impact of regulations. Practical advice is shared on embedding ESG authentically...

In this episode of Seismic Sessions, hosts Gemma Livermore and Rachael Rowe are joined by Morgane Keo Kasal and Gaétan Oyon from Syz Group, to discuss the latest content distribution strategies and innovations in private banking. They highlight the journey of transforming their own content automation, overcoming challenges in technology adoption, and the anticipated improvements in efficiency and...

In this episode of Seismic Sessions, hosts Gemma Livermore and Rachael Rowe are joined by Nils Hafner from Luzern University of Applied Sciences and Art, and Adrian Whelan from Brown Brothers Harriman. They discuss modernising B2B sales in Financial Services by enhancing customer experiences and improving sales processes. Together, they explore topics such as transitioning from a multi-channel to...

In this episode of Seismic Sessions, the focus is on the evolution of brand in the financial services industry. Join the discussion with hosts Rachael Rowe and Gemma Livermore, Seismic,  and guests Alanna Nensel, Global Head of Brand, Creative, and Digital at Janus Henderson Investors, and Maddy Albon, Brand Manager at Peel Hunt, as they delve into the impact of AI, the significance of a centralis...

Episode description  Jen Adams, Chief Commercial Officer at Virgin Money Investments, and Michelle Booth, Head of Growth, Activation and Innovation at Lloyds Banking Group, join our hosts to discuss the evolution of commercial roles and team dynamics within financial services. The conversation will explore how breaking down silos between commercial and customer departments leads to success. Show n...

In this episode of Seismic Sessions, hosts Rachael Rowe and Gemma Livermore are joined by Zarina Ward, Global Chief People Officer at Verian, and Andrew Salmon, Director at Alpha FMC. They discuss team building in Financial Services, the concept of 'hedgehog teams,' and how to combine diverse skills to enhance team performance and drive business success. Show notes Tremors: Traditionally, sales an...

This episode explores product strategy evolution and AI's future impact in financial services. Hosted by Gemma Livermore, International FS Marketing Lead at Seismic and Rachael Rowe, RVP at Seismic, along with guests Conrad Ford, Chief Product & Strategy Officer at Allica Bank, and Kerry Ryan, Senior Director, Financial Services Industry Strategy & Marketing at Seismic, the discussion high...

In this episode of Seismic Sessions, hosts Gemma Livermore and Rachael Rowe are joined by industry experts Anthony Scammell, Adviser and Client Services Director at Quilter, and Thomas Howard, Group Senior Lawyer at Vanquis Bank. They discuss the FCA’s new Consumer Duty and the impact it will have on Financial Services. The conversation explores the benefits of the new standard from a customer per...

Seismic’s Gemma Livermore and Rachael Rowe come together to discuss the evolution of learning and coaching in financial services. They’re joined by guests Nicki Auret, HR Director at ICBC Standard Bank, and Monica Stancu, Senior Diversity and Inclusion Manager at Lloyds. The episode explores how ongoing skill development, personalised coaching, and new technologies can create a dynamic learning en...

In this episode of Seismic Sessions, the discussion revolves around the role of community in financial services, exploring the impact of hybrid working on in-person events and communities and predicting how communities will evolve in the future. Hosts Rachael Rowe, RVP at Seismic and Gemma Livermore, International FS Marketing Lead at Seismic, are joined by guests Clare Bayley, Marketing Manager a...

In this episode of Seismic Sessions, hosts Gemma Livermore, International FS Marketing Lead at Seismic, and Rachael Rowe, RVP at Seismic, are joined by Madison Gray, Director of Investment Management Compliance at BNY Mellon and Hannah Pring, Chief Compliance Officer at Lockton, delve deep into the critical role of embedded compliance within the financial services industry.  The discussion dives i...

In this episode of Seismic Sessions, hosts Rachael Rowe, RVP at Seismic, and Gemma Livermore, International FS Marketing Lead at Seismic, are joined by Caroline Ericsson, UK Head of Marketing and Communications at ABN AMRO, and Aimée Cole, Head of Marketing at ClearBank, to discuss the importance of marketing in a downturned economy. This episode focuses on marketing strategies for challenging eco...

In the first episode of Seismic Sessions, host Gemma Livermore, International FS Marketing Lead at Seismic, is joined by guests Rachel Rowe, Regional Vice President at Seismic, Deon Pillay, Head of Marketing Operations at LGIM, and Victoria Edwards, Regional HR Leader for Asia at Locktons. The group delves into the world of Diversity, Equity, and Inclusion (DE&I) in the financial services indu...

This is Seismic Sessions: Enabling the Financial Services Industry — a podcast dedicated to two things: revenue enablement and the Financial Services sector. Join us as we feature experts and leaders across the Financial Services industry who discuss innovative and impactful ways to sell, market, and deliver, memorable client experiences through enablement.