Schulering HUB Talking Hospitality Podcast

Join us on the Schulering Hub Podcast: Talking Hospitality as host Mauricio Schüler sits down with hospitality veteran Brian Barden for a candid and engaging conversation about leadership and hiring in the industry. Brian shares lessons from his years of experience, fresh takes on employee engagement, and real-world insights into the challenges of finding and keeping great talent. Whether you&apos...

In this episode of the Schulering Hub Talking Hospitality Podcast, Mauricio Schüler and Mary Mattson-Quagliana delve into the concept of infusing a soul into hotel brands. They explore Mary's journey into hospitality, her experiences with Rosewood Hotels, and the importance of creating a strong brand culture that resonates with both employees and guests.  The conversation emphasizes the need...

Today we share a captivating conversation between with our host Mauricio Schuler and Eduardo Alcalde on the Schulering Hup Podcast.  But before in the first part of the podcast together with Nah-Dja Tien we underscore the indispensable role of innovation and creativity in cultivating happiness in hospitality industry. As we delve into conversation, we narrate a story of ingenuity, showcasing a hum...

In this episode of the Schulering Hospitality Podcast,we are sitting down with Kim Baaden , a former special forces commander, and Kovid Panty , a tech prodigy and co-founder of Impact Yes , a company specializing in leadership development for hospitality professionals.  Together, they uncover the most pressing leadership challenges in hotels today, including high staff turnover, lack of trust, to...

Today on the Schulering Hub Podcast, we’re exploring what truly drives success in the hospitality world — the powerful blend of emotional intelligence and leadership. Our guests, Vladka Vlaskova and Nah-Dja Tien , bring rich experience and thoughtful insights into how emotion and empathy shape great hospitality. Vladka, a seasoned hospitality professional turned certified life coach, shares why un...

In this conversation, Mauricio and Alexei Kovrigin delve into the intricacies of revenue management in the hotel industry.  They discuss the evolution of revenue management systems, the importance of education and training, and the role of artificial intelligence in optimizing revenue strategies. Alexei shares insights from his extensive experience at Starwood and Hotel Lab, emphasizing the need f...

In this episode of the Schulering Hub Talking Hospitality podcast,  Mauricio speaks with Sabine Holtkamp about the intersection of AI and hospitality, particularly focusing on how hotels can leverage technology to increase direct bookings . Sabine shares her journey in the hospitality industry, her transition to digital solutions, and the launch of her startup, Book Better Direct. The conversation...

In this episode of the Schulering Hub Talking Hospitality Podcast, Mauricio Schüler and Matthieu Mioche discuss the challenges independent hotels face in recruiting talent. Matthieu shares his journey from chef to recruitment expert and highlights the importance of purpose and employee experience in attracting and retaining talent. They explore the current talent shortage in the hospitality indust...

This special episode is a lively debate webinar requested by Schulering community members Szilvia Olah, Custódio Barreiros, Rachelle Peterson, and Erika Bucsi. This conversation explores the significance of professional communities in the hospitality industry, focusing on the empowerment of women, the challenges of leadership, and the need for inclusivity.  The discussion highlights the disparitie...

In this conversation, Mauricio Schuler and Burak Ipekci delve into the evolving role of concierge services in the hospitality industry.  They discuss the importance of guest experience, Burak's personal journey in hospitality, the challenges of recruitment in a post-pandemic world, and the essential human connection that defines exceptional service.  Burak emphasizes the need for empathy, com...

In this conversation, Mauricio Schuler and Krisztina Soreg discuss the evolving landscape of hospitality education and talent attraction. They explore the need for innovative teaching methods, the importance of emotional intelligence, and the necessity of bridging the gap between academia and industry. The discussion emphasizes the changing expectations of young professionals and the importance of...

In this episode, Mauricio Schue r and Jody Jacobson discuss the critical importance of data in the hospitality industry, particularly for independent hoteliers. They explore the challenges of data migration, the common mistakes made during system upgrades, and the significance of clean and structured data for effective decision-making. Jody shares her insights from years of consulting, emphasizing...

What if the reason why your hotel doesn’t retain employees is because you do not have a mentorship program. Shannon McCallum started as a high school student working at her neighboring Luxury Hotel. Today she is the VP of Hotel Operations at Resorts World Las Vegas. The most expensive development in the strip, offering: 🏨 3 luxury hotels,  🎰 10,900 m2 casino floor,  🍽 over 50 restaurants  🙏 Emp...

In this conversation, Mauricio Schuler and Saar Shai discuss the evolving role of families, particularly kids and teens, in travel decisions and hotel experiences. They explore the challenges hotels face in catering to younger guests, the operational hurdles involved, and practical steps hoteliers can take to enhance family experiences. The discussion also highlights future trends in family travel...

In this conversation, Mauricio Schuler and Karla Kannan discuss the pressing staffing challenges in the hospitality industry, particularly in the wake of the pandemic.  They explore the evolution of learning and development, emphasizing the need for effective onboarding programs that adapt to the new workforce, including Generation Z.  The discussion highlights the importance of technology in trai...

In this podcast Mauricio Schuler and digital marketing veteran Chris Zhao offer a nuanced perspective on the evolving landscape of search and social media. Zhao, drawing on his extensive experience at Travel Media Group and a formative stint at Disney, explains that traditional SEO—once driven by metrics like traffic volume and cookie-based attribution—is yielding to the disruptive influence of AI...

This episode dives into the mind of Nah-Dj a, a hotel industry veteran who has opened 11 hotels across Europe, including three that became TripAdvisor’s #1 spots in Prague.  Nah-Dja breaks down his unique approach to hospitality—one that prioritizes culture over convention. From hiring staff based on gut feeling to ditching uniforms for Diesel jeans, Nah-Dja shares how he built teams that genuinel...

Join us in this insightful episode of the Schulering Hub podcast as we converse with Jan Šulc , General Manager of the Aldrov Resort .  Dive deep into the world of luxury hospitality, exploring the challenges and triumphs of opening a high-end resort in the Czech Republic's remote regions.  Jan shares his rich background in hospitality, the journey of the Aldrov Resort, and the innovative use...

In this episode, we dive into the future of hotel hospitality with Kadi Saadlo from Hotel Buddy. Kadi introduces a game-changing hotel technology that enhances the guest experience by streamlining the hotel check-in process and offering seamless room upgrades. Tune in to learn how Hotel Buddy is reshaping the hotel industry and get an exciting glimpse into the future of hospitality technology. Joi...

Last year we had the pleasure of welcoming Carolina Peralta, a Hospitality and Tourism consultant whose journey in the industry started as a waitress. After a life-changing student exchange to Australia in 2009, she developed a deep passion for hospitality and has since dedicated herself to finding innovative ways to help the F&B sector evolve. Carolina shared the story of her career's be...

 Wilka Nascimento is your guest in today’s show, the creator and presenter of “The Leadership Podcast”. Wilka shared some of her views and challenges leaders in the hospitality industry are facing nowadays. For her, many of these are due to a lack of staff training and internal culture. Last, but not least, our traditional moment where our guest joins Maurício on a trip into the future revealing h...

In this edition of Talking Hospitality, our host Mauricio Schüler sits down with renowned chef and environmentalist Claudio Cardozo. Drawing from his culinary experiences in major cities like New York, London, Hong Kong, and Japan, Cardozo voices his deep concerns about the environmental impact of food production. Struck by the man-made waste he encountered in untouched areas such as the Amazon, h...

Our guest of today's episode of Talking Hospitality podcast is Ghaith Dalati, the General Manager of Pullman Dubai Creek City Center, in one of the most engaged in sustainability hotels in the world. Ghaith shares insights on their sustainable initiatives and Dubai's ambition to become a global leader in sustainability. We also talked about the importance of government support and indivi...

In today’s show we spoke to John Carpenter, an Executive recruiter, director of Snelling Hospitality, with over 20 years of history serving the industry in the USA. In Carpenter’s words: “an authentic, creative hospitality recruiting firm”. We spoke about the biggest challenge hospitality is facing now worldwide: the STAFF SHORTAGE. He told us that the hiring process is only one piece of the puzzl...

Summary In this conversation, Mauricio Schuler and Daniel Doppler discuss the significance of structured data in the hospitality industry, emphasizing its role in enhancing customer experience and driving bookings.  He shares insights from his journey in creating QuickText, an AI solution for hotels, and explains how accurate data management can influence search engine rankings and customer decisi...